Emergency Dispatcher
CurrentReceived Employee of the Quarter award Receives calls for service, complaints and requests for assistance by telephone, radio, and other emerging technologies related to next generation 911 services.• Corresponds and coordinates services with other law enforcement and public safety jurisdictions.• Monitors and operates TDD teletype to communicate with hearing-impaired callers.• Operates a state of the art 800 mhz radio system and related technologies for law enforcement, fire/EMS, and other government functions.• Provides emergency medical instruction over the phone to callers until dispatched personnel arrive.• Performs clerical functions such as typing, filing, and preparing memoranda; maintains accurate contact information for businesses.• Inspects equipment at the beginning of each shift to ensure proper operation; reports computer and equipment malfunctions and problems.