Senior Manager
CurrentAccenture Project Highlights (Note: A complete list of all projects can be furnished on request):Strategic Assessment Lead – Large County Department of Public Social Services• Led assessment and strategic redesign for Training Academy• Responsible for current state analysis, future state design plan, gap analysis, and implementation plan• Collaborated with client through multi-day design thinking workshops to develop new vision for academy and to prioritize the transformation activitiesSurvey and Analytics Delivery Lead – Statewide Public Sector Financials Department• Leading independent statewide annual satisfaction survey to over 140 departments• Responsible for new survey development and annual improvements that captures department satisfaction with the technology, service center, and learning services • Leading team to develop and deliver the survey, analyze the data, and develop the public report to the State LegislatureTraining Lead – Large Public Health Agency • Led the Training Team supporting large State GenAI Proof of Concept for public health language translations• Responsible for the development and delivery of training for User TrialsChange Management Lead - Large City Workday HR & Payroll Implementation. • Leading change management team for 48 city departments during their onboarding to Workday• Responsible for stakeholder engagement, communications, readiness, and end user training• Led Project Charter development, including department interviews and collaborative workshop sessionsReadiness Lead – Statewide Financial Accounting PeopleSoft Implementation• Led strategic and operational advisory services to client change management leadership supporting a release to over 30 departments across the StateChange Management Lead – Integrated Eligibility System Implementation• Lead OCM Advisor for the integrated eligibility system implementation at large County Department of Children and Family Services (DCFS)
