NAC, short for Network Acquisition Center. The NAC plays a vital role for broadcast news as we are here to assist with the logistical needs of each show for our producers, anchors and crews on set as well as during their travels chasing breaking stories that makes up ABC's lineup of shows such as 20/20, Good Morning America, World News Tonight with David Muir as well as our live digital contents.I'm fortunately enough to be entrusted as one of the 4 members of the Technical Support Team along with an amazing operations team, we handle a 24/7 operation to address logical channel transmissions via radio, fiber, satellite and IP as well as remediation efforts for one of the major properties for ABC Broadcast News , which then all converges to New York from all areas of the globe thanks to efforts of our local network station teams all around the world.

Providing IT support for our Disney ABC Television show properties. I am one of the main contact points to assist on Production related issues reported. Working with Executive Producers, Directors, Cast & Crew of each show produced by Disney ABC.

Japanese culture network

online service for weddings

community driven online faq/guide for gamers by gamers.

community driven information service

Free online video gaming strategy guide site.

As part of the Client Services IT group for Wal-Mart Global e-Commerce, I provided support of our Walmart.com, Samsclub.com Associates, Executives and VPs. Assisting in troubleshooting support for Tier 1 & 2 group, mobile device deployment, working with the windows and mac engineers in identifying issues and producing solutions that can be deployed out by SCCM and Casper for the 4000+ associates located all over the world.

Position DetailsThe IT Support Analyst III will be primarily focusing on Windows and Mac support. Focus areas will include, but not limited to: Deployment, support, troubleshooting and analysis of all hardware and software applications. Develop special knowledge on automation and standardization. Identify, escalate and drive resolution to standardization issues. Project team member for IT initiatives as required in conjunction with the business units and corporate. Recommends and drives process enhancements; identifies common issues in systems and processes. Training of new End User Support Analysts; insures procedures are adhered to; acts as a knowledge resource to the level 1 and 2 associates. Creates, updates, and maintains all documentation for processes and procedures including Service Level Agreements. Participates in evaluating, testing and documenting new software and hardware changes and upgrades. Assists with business unit/location specific Business Continuity Plans.

Disaster Services - Logistics & Radio Communications in training

Providing support for Central-IT Department and supports Basic Science / Human Biology department with technical consultation and resolution to issue at hand.Results and additional Services • Working with Scientists with Lab Equipment’s and assisting researchers with desktop support• Provided support with personal electronics from mobile phones to laptops• Assisted the Audio/Visual Department with inventory auditing and networking drop testing in conference rooms• Supporting Macs, Windows, Linux OS and scientific research tools, network printers, Office applications and Audio/Visual.

HandsOn Leadership program thought Seattle Works.

Implement, maintain and enforce computer operations policy and procedures through all levels of users within Marchex.Troubleshoot and provide general maintenance and repair on desktop/laptop computers, printers, peripheral hardware, telephones, and software.Configure and install operating systems, desktop applications, and software.Provide user support and problem resolution for desktop computers, network access, e-mail, web, telephone and server based applications.Maintain best practices on security for supported applications and infrastructure.Support the vision and values of the company and the team through role modeling and encouraging desired behaviors.Other duties as assigned.

- helped centralized Alaska Airlines Logistics department to Seattle and hardened I.T. inventory control. - provided restructuring proceedures to the Field Systems IT department by streamlining system builds with the Logistics Team; allowing a more effective seven person Field Systems Team to cut down the turn-around time for Projects, Maintenance Tickets and Emergency Calls.- Proposed and assisted in implimentation of a Knowledge Base/ Web Documentation system using Open Source software- Provided support with implementation, field work and deployment support with the System Architect Team in VDI Thin Client projects - supported software deployment using Altiris software with the IT Systems Integrations Team- Provided Quality control support with the IT Systems Management Team in Image builds for production work.- support team member for the Field Systems Team through short cycle projects- On-site I.T. support for Seattle's Alaska Airlines Corporate office, Flight Operations, Engineering, Sea-Tac Airport and Call Center Facilities.

- Provided Microsoft Windows OS assistance, troubleshooting and maintenance for localbusinesses and residential at shop and on-site - Initiated technical support via remote access, phone support and direct support forcritical error, diagnosing, testing and resolving issues through GUI and command linescripts solutions. - Consulting with clients in providing home and business networking solutions - Offering out of warranty laptop repair solutions from Operating system recovery to LCDscreen replacement and assembly -Provided proprietary application support for Retail companies i.e. Phinney Market,

- Contract work assisting clients such as Boeing, Dell, Blackberry, NASA and the NationalDefense with internal computer hardware/software support - Authorized administration rights for Unix, Windows 2003 Server, Active Directory,Exchange Server and propriatory applications for creating, removing or restricting usersrights - Assisted executives with new and open Expense Reports - Setup new Blackberry accounts and handled technicial support - Setup, repair and replacing new and existing networks - Network Printer troubleshoot and repair

Provided support to 9 branches in the Northern region of the largest sub-prime mortgage bank in California. Responsible for opening new deposit accounts, handling supervisor roles when on PTO and auditing employees end of day deposits.Results and additional servicesMaintained office compliance's with Banking Regulations FDIC, Sarbey-Oxley and Community Reinvestment Act Corresponded directly with V.P. of Retail Banking with at location branch transactionsAuthorized check signing and cash withdrawal for branches Trained new employees

- Managed various sales accounts such as CompUSA, Sun Microsystems, Burger King, LAUSD,Chaminade High School and Easton Sports. - Assisted clients by providing hardware and software solutions - Created and managed store inventory - Troubleshoot/repair computer hardware issues including CPU's, printers, monitors, andnetwork - Travel to different offices and remote sites to install, configure and troubleshoothardware software; set up and support network connectivity at these sites

- Generate story ideas from different online sources and interviews - Design and create illustration - Copy edit and proofread all materials written