I enable technology and people to work together. I seek a balance between how technology works and how people use technology in their daily work. Sometimes we need to change how technology works, to make sure people can use it. On the other hand, we sometimes need to convince people to change their daily routines to make optimal use of technology.My profile is not as you would expect from a typical Technical (Implementation) Consultant. Working at a young, fast-growing company means you have the opportunity to learn a lot and fulfill multiple roles at the same time. Based on the things I have done in the past, you can also call me a:# Team LeadI managed the team of Technical Consultants ad-interim.# Sales EngineerI enable sales to pitch our solutions and answer the more tech-savvy questions to prospects and customers.# Release ManagerI talk with Development and QA about which bugs need investigation and decide when, what and how we release to our customers.# Content WriterI write documentation and external communication, such as newsletters or incident updates.# AnalystI give insight internally and to a customer on an incident that has led to an escalation. Summarizing how we got into this escalation and what is our way out.# Product/Software TesterI test our solutions trying to find unexpected bugs and providing Development with a proper reproduction that they can investigate. # Product TrainerI give training to end users on how to use our solutions. Trying to keep things as simple as possible so that everybody can understand.# Support EngineerI troubleshoot incidents that customers report. Finding out if it is a bug or working as expected and explaining this to the customer.
Listed skills include Healthcare Information Technology, Informatics, Healthcare, Hospitals, and 16 others.