Robin Persson

Robin Persson Email and Phone Number

Customer Success Manager @ Wattif EV
Stockholm County, Sweden
Robin Persson's Location
Stockholm, Stockholm County, Sweden, Sweden
Robin Persson's Contact Details

Robin Persson personal email

About Robin Persson

If you mention IoT or AI you will have my imidiate attention. I am passiononate about improving the customer journey to be as simple and enjoyable as possible. I know that many pain points can be solved with a cooperative mindset, grit and positivity.

Robin Persson's Current Company Details
Wattif EV

Wattif Ev

View
Customer Success Manager
Stockholm County, Sweden
Website:
wattifev.com
Employees:
67
Robin Persson Work Experience Details
  • Wattif Ev
    Customer Success Manager
    Wattif Ev
    Stockholm County, Sweden
  • Tibber
    Technical Customer Success Manager
    Tibber Feb 2022 - Jul 2024
    Stockholm, Sverige
    Run a project to implement a self service flow. This increased the quality of collected customer data and simplified the troubleshooting process for the customers and the team. Workning to improve KPI:s like NRR, CSAT and FCR in the long term. Function as a link between the engineering teams and the customers. When API call fails I analyse the problem and provide relevant technical data to the stakeholders. Onboarding of customers and colleagues. AI management and risk assessment.
  • Otb Fastigheter & Service
    Self-Employed
    Otb Fastigheter & Service Jul 2020 - Jun 2023
    Started my own company during the pandemic. Rented out apartments and performed facility services. Managing budget and economics. Marketing and networking. Built a customer base of more than 100 customers the first 1,5 year, many of them recurring.
  • Söderhamns Kommun
    Special Education Assistant Teacher
    Söderhamns Kommun Dec 2019 - Dec 2021
    Söderhamn, Gävleborg, Sverige
    Lead and educated classes of 30 pupils. Learned how to adapt my communication to individuals with special needs. De-escalated conflict situations.
  • Clas Ohlson
    Salesperson
    Clas Ohlson Nov 2012 - Sep 2019
    Malmo, Sweden
    Driving sales, customer service. Expert in the Multimedia department.
  • Sale Nordic / Sales Makers
    Teamleader
    Sale Nordic / Sales Makers May 2012 - Nov 2012
    Learned how to encourage a team to improve individual performance.
  • Sale Nordic / Sales Makers
    Account Manager
    Sale Nordic / Sales Makers Jun 2011 - May 2012
    Various sales assignments.
  • Backup Event / Coal Promotion
    Sales Account Manager
    Backup Event / Coal Promotion Dec 2010 - Jun 2011
    Sweden
    B2B and B2C sales via personal meetings. Learned several sales techniques that still proves useful today.

Robin Persson Skills

Sales Retail Customer Satisfaction Public Lectures Web Design Computer Knowledge Web Development Online Marketing

Robin Persson Education Details

Frequently Asked Questions about Robin Persson

What company does Robin Persson work for?

Robin Persson works for Wattif Ev

What is Robin Persson's role at the current company?

Robin Persson's current role is Customer Success Manager.

What is Robin Persson's email address?

Robin Persson's email address is ro****@****ail.com

What schools did Robin Persson attend?

Robin Persson attended Ihm Business School.

What are some of Robin Persson's interests?

Robin Persson has interest in Health.

What skills is Robin Persson known for?

Robin Persson has skills like Sales, Retail, Customer Satisfaction, Public Lectures, Web Design, Computer Knowledge, Web Development, Online Marketing.

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