*Manage Risk, Security, Infrastructure and application projects*Manage multiple tasks and deliver simultaneously

Led and managed IT team to complete Implementation roadmap of 15 regulatory projects provided by SEC. Completed the elicitation and documentation of all requirements, program management, and project management, using Waterfall and Agile and Scrum methodologies. Led and managed Regulatory communication plan to the Chief Compliance Officer and Risk Management Assessment Officer until all SEC requirements were completed. Managed three key strategic projects at William Blair to implement Insurance Compliance System and CRM system.• Led and created requirements for all 15 regulatory projects, created and executed project plans for those projects and along with the communication plan for Regulatory C-Suite Leaders• Effectivity influenced and collaborated with multiple Private Wealth Management technical resources to successfully complete SEC implementation roadmap• Facilitated multiple requirement sessions with Regulatory C-Suite Leaders, Technical design and architecture sessions with PWM technical leads with a range of 12 to 20 members• Mentored multiple Business Analyst and Technical Developers throughout tenure at William Blair

Responsible for gathering requirements, being a liaison between stakeholders and other technical teams and streamlining processes. Also, assisted in managing projects and implementing project management best practices.

Pioneered and implemented project management industry standards of new and existing products. Authored requirements and user stories facilitated stakeholders’ product strategy sessions, and orchestrated project plan from definition to launch. Integrated organizational change management practices, partnering with product managers on all projects. Formulated and defined all new products and enhanced current products. • Defined, managed, and delivered multiple new products for custodial lines of business.• Facilitated stakeholder whiteboard sessions for C-suite leaders to define strategy for multiple projects, with a range of attendees up to 35 members. • Effectively influenced change across organization to utilize Agile and Waterfall disciplines.

Managed IT portfolio and prioritization of compliance, marketing, and HR projects. Oversaw eliciting and documenting requirements, program management, and project management, using Waterfall and Agile and Scrum methodologies. Facilitated, elicited, and documented requirements for multiple strategic cross-organizational projects, such as PLS successful pre-paid card program, Anti-Money Laundering (AML), customer identity program, and EMV device implementation. Mentored and trained current and new project managers and business analysts. Designed and chaired a Scrum team to transition automation of requirements and user stories in Team Foundation Server (TFS) application.• Led creation of User-Acceptance Testing (UAT) strategy and execution of demonstrations to validate business requirements for multiple revenue-generating products.• Performed dual role of project managing and business analysis on multiple projects.• Collaborated with senior leaders to prioritize requirements by business value.• Spearheaded recruiting efforts for additional team members.

Coordinated and facilitated project team status meeting and senior leadership meetings. Oversaw all phases of change management requests to Salesforce.com (requirements, estimation, development, design, and QA). Managed, mentored, and trained current and new team members. Maintained responsibility for working and managing developers, and acting as lead architect on a daily basis to confirm business requirements, product design specifications, and product implementation planning for Salesforce.com. Facilitated, collected, analyzed, and documented over 600 business requirements and business needs to support design and implementation of student relationship system in Salesforce.com. • Oversaw eliciting and documenting requirements, change management, UAT, and project management of multiple projects, which included successful implementation of new student relationship system (Salesforce.com) for 22 campuses.• Managed on-time budget and implementation of multiple small to medium projects, using SDLC methodology and Microsoft Project plans.• Served as key resource to Admissions stakeholders, leaders, and staff at over 22 campuses for all Salesforce.com capabilities, current and future business processes, system integrations, and training management.• Facilitated a variety of methods to capture business requirements, including interviews, JAD sessions, and surveys from over 50 business stakeholders and senior leaders.• Led and managed UAT for multiple users to validate and confirm business needs prior to implementation.• Collaborated with training and development team to create training strategy and materials in preparation for launch of new system.

Managed, led and supported the technology needs for the Office of Management & Budget(OMB) that support the School District that consists of over 600 schools • Facilitated, elicited and documented requirements by using JAD sessions and interviews for the CPS financial system – Oracle E-business Suite• Served as a key resource to CPS takeholders and leaders to gather business requirements and execute the Public Sector Budgeting Process for over 600 schools with a 6.6 billion dollar budget• Project managed, elicited requirements and supported the post change management activities for the School Improvement Plan for the school district• Project managed and acted as technology liaison to senior leaders of Business Service Center to facilitate Public Sector Budgeting training for Principals for over 600 schools• Responsible for working and managing developers and lead architect on a daily basis to confirm business requirements, product design specifications and product implementation planning for Oracle E-business suite• Performed gap analysis throughout the budget fiscal year to plan out any changes that were required to successfully implement system changes for the next fiscal year• Led and project managed all OMB new projects• Led and coordinated User Acceptance Testing for all projects

Highly-visible responsibility for multiple cross-organizational initiatives for nursing school and the student services supporting 16 senior leaders• Elicited, documented and coordinated the requirements and testing activities for the CCN location expansion from 2 states to 5 in one year• Elicited, documented and coordinated the requirements for the CCN Track of Faculty and Student tracking items Customer Relationship Management system to support the marketing development team, federal standards, students and faculty• Collaborated with 12 stakeholders and external vendors to document the system and business requirements to meet clinical accreditation standards for the newly created Chamberlain School of Nursing Masters program • Created User Acceptance Test plan and executed test plans for the Chamberlain School of Nursing Program• Elicited, documented and coordinated the CCN Accounting Authorization codes restructuring project requirements by working with 10 stakeholders• Served as the key resource for product for student services and financial aid systems• Ensured IT strategic objectives were met by managing relationship between business and IT leaders, facilitating multiple requirement gathering sessions• Responsible for working and managing developers and lead architect on a daily basis to confirm business requirements, product design specifications and product implementation planning for student services and financial aid system

Selected for responsibility of initiatives across the organization, strategic planning execution for senior leaders, and development of leadership communication.Led 5 consultants to execute the Business Partner Review (BPR) project that involved 116 senior leaders from Technology and Business areasManaged ongoing communication and collaboration with 13 senior leaders of Allstate Protection Technology Marketing Operating Committee (APT MOC) to increase field performance and effectivenessComposed and completed the Quarterly Technology Communication through collaboration with senior leadersIntroduced redesign of APT MOC Representative role to better meet the needs of the regional Field Vice PresidentsPlanned and facilitated BPR workshops that involved 56 Business and Technology senior leaders resulting in organizational synergies to enhance project implementationsSupported and analyzed the impact of various Protection Technology organizational changes on employees and processes

Responsible for the business requirements development of multiple high-profile and complex projects spanning several areas of the organization using JAD sessions and Interviews• Led and managed business project team to identify an enterprise solutions for users across 32 departments impacted by Sarbanes-Oxley• Managed the execution of workshop sessions to acquire and finalize business requirements for the Do Not Solicit Program• Designed and facilitated 15 sessions to acquire and finalize scope, objectives and business requirements for Indications Actuary tool, contributing $1million in cost savings• Created and delivered 10 sessions to identify technology frameworks and design fundamentals for Phase I of the Alliance Project• Contributed to the facilitation of 25 business requirement gathering sessions for Phase I of the Allstate Customer Recovery Project.• Responsible for working and managing developers and lead architect on a daily basis to confirm business requirements, product design specifications and product implementation planning for multiple insurance systems

Performed quality assurance tests in a client server environmentSelected to lead the planning and implementation of Demand Management process rollout for the entire Technology organization involving 2500 employees in 6 areas containing 11 departments.Chosen to lead the design and implementation of an internal consulting service.