Robin Rieger Email & Phone Number

Roswell, Ga

Peak Health Solutions works on an individual basis with clients to create scalable and customized coding and auditing solutions to not only meet but exceed expectations. Peak's coders and auditors are professionals who are trained in the most current industry regulation in the ever-changing healthcare industry. Client relationships are the backbone and foundation for Peak's success.As a HR Business Partner with Peak, I...*Partner with management and remote medical coders/auditors with onboarding, benefits, employee relations, and coaching. * Align with managers to meet their short- and long-term goals.* Establish process improvement to improve productivity and quality.* Maintain compliance.

• Cultivated relationships with management and staff in Call Centers, Marketing, and Process Excellence departments (450+ employees) to increase HR visibility.• HR Resource for the full employment life cycle from onboarding to separation. o Address employees’ concerns. o Identify and coach to best practices. o Administer background checks and I9 e-verify.o Enter employee profile into HRIS.o Created 30/90 day new hire survey.o Conducts voluntary and involuntary exit interviews. • Complies with Corporate, Federal, and State confidentiality standards to ensure the appropriate protection of employee personnel and identifiable health information, such as, FMLA, Short-term Disability, EEO, and ADA. • Co-facilitate the DiSC training to internal departments. • Develops, administers, audits, and communicates HR policies and processes.• Act as liaison between departments and all functional areas within HR.

Projects and Responsibilities• Designer of New Hire Orientation including informational packet, video, and website.• Lead for the New Hire Ambassadorship Program which cross-functionally connects new hires with seasoned employees.• Communicator and scheduler for the Badge Project which changed to photo badges for 1000+ employees. Project completed by deadline.• Conducted the Twenty-question independent contractor questionnaire to identify the relationship and contracts established between contractor/vendor and the company.

IT Corporate Recruiter building relationships with key managers to assist in finding top-notch talent. Cbeyond is a CLEC Telecommunications company providing service to small- and medium-size companies. Cbeyond takes great pride in providing elite customer service and product.Within my first week at Cbeyond, I assisted with submitting and filling positions in our call center and continued to recruit top talent with 6 direct hires in 2 months. My ability to build genuine relationships with managers and candidates and to adapt to changing environments is my key to success. As a recruiter, I am looking for talent that is passionate about what they do and have strong character and integrity. Cbeyond's core value is to serve the community and care relentlessly, act graciously, lead courageously, and learn continuously.

Placed Healthcare professionals: RNs, Occupational Nurses, LPNs, MAs, Phlebotomists, Utilization Management, Credentialing Specialist, and Case Managers.Placed Information Technology professionals: DBAs, Web Hosting, Graphic Designers, Oracle, Java, Call Center Managers, .Net.Decreased turnover by recruiting top-notch talent.Skill Marketed talent to clients to generate new sales.Adhered to JACHO and ISO compliances.

Provided recruiters with background and drug checks. Sourced for viable candidates for AP/AR, Staff Accountants. Completed pre-interviewing paperwork and scheduled interviews locally and remotely for GA, NC, SC, and FL.Audited files and databases for ISO compliance which resulted in a 100% external audit score.

• Updated personal records using Noah database: 11,000 memberships, serving 300,000 women per year.• Performed research/analysis on corporations for the purpose of writing proposals for these companies to donate money, identifying contact guidelines, audience, and net worth.• Assembled membership recruitment packets.• Solicited local and national contributions and in-kind donations for national conference.• Completed training program provided by the Foundation Center for Washington DC.