Sr. Project Manager responsible for working with the business / IT partners to define requirements for each project. Serve as a point of contact for the team when multiple departments are engaged in the same project and ensure team actions remain in synergy. Communicate with leadership on regular basis to provide updates, make aware of any risk or roadblocks. Adjusting the project schedule and target dates as needed.

Managing deployment of Salesforce and other IT projects. Responsible for managing JIRA platform for prioritizing workload for developers to meet the business goals. Responsible for Change Management for Salesforce which we utilize JIRA to approve, implement, track all changes. Performing testing - QA as needed in Salesforce. Working with the Executive staff to define overall goals for our Salesforce roadmap and vision. Providing weekly status reports on progress which includes important KPI’s. Administrator for Salesforce. Creating custom reports and writing Excel scripts (macros) to automate exporting Salesforce reports and format to PDF's. Responsible for Major Core Service releases from Salesforce and performing refresh of activate Sandbox environments.

Worked with the business on a short term deployment of a new in-house developed software. Responsible for on-time deployment within approved budget to meet overall corporate goals.

Due to Covid, Delek US had an employee reduction. During this time, I evaluated my career goals and transitioned full time to Program and Project Management.

Responsible for supporting the Retail Information Technology for our 252 convenience stores while driving innovation. Oversee all IT operations and ensure high availability of critical systems. Develop, implement, and evaluate IT projects to support Retail Operations Team and overall organizational objectives. Responsible for preparing financial budgets and performance reports to ensure we do not exceed our allocations. Establish and maintain effective working relationships with business customers developing a strong working knowledge of the company's business and drive the business relationship with key internal partners. Responsible for M&A activity and coordinating other IT resources to assist

Technology Life Cycle Management, M&A Activities, Innovation, Advance Technology Road Mapping, Special Projects, and Project Management. Work closely with other business units to drive technology and innovation to enhance business processes to increase productivity. Budget management within the department to ensure we exceed expectations to meet overall company goals and objectives.

Institute Technology Roadmap to leverage horizontal scale across a wide range of technical capabilities to reduce cost, downtime and increase service levels. Establish KPI’s to measure committed results; up-time, first time customer resolution, 48 hr. turn-around on IT request, SLA’s, and Trusted IT Business Partnership. Program Manager for implementation of OSi Soft for refining and logistics. Develop operational executive dashboards for visibility and quick decision making. Successful in finding ways to reduce operating cost, ROI analysis for new initiatives, as well as working with various business units to drive their initiatives utilizing technology as a platform. Research and Development; continuous learning of advance technologies such as Machine Learning and Artificial Intelligence. Key member of the Merger and Acquisition teams.

Worked with local key personnel at four refineries and corporate to drive cyber security initiatives and goals. Played a key role in bridging gaps between IT/OT. Identify and document applications landscape and consolidation where appropriate. Establish Cyber Security Risk Assessment Framework (NIST) ensuring proper vendor oversight, data governance, and alignment with regulatory agencies. Developed Security Operations Center to monitor and analyze our security posture 24x7. Team detected and responded to incidents in conjunction with third party monitoring services. Lead high profile IT projects to ensure successful implementation in a timely fashion and within budget. Responsibilities include strategic planning, forecasting, operating and capital budgets, developing processes to enable the business. Core applications include DTN G3, TopTech, Horizon, OSI PI, and Microsoft software platform. Security competency include Tipping Point, Trend Micro, RSA Security Analytics, RSA Two Factor, McAfee File Integrity Monitoring, and WebSense. Responsible for PCI compliance to 3.0 and SOX.

Formulated and proposed innovative strategies to improve daily operations to support business direction. Directed day-to-day Data Center operations along with managing servers, storage, and networks. Responsible for process development, vendor management, 24x7 call center operations, personnel management, and data center infrastructure design. Roll out of SCCM for deployment and management of Windows for patch management, group policy administration and upgrades. Personnel Management – coaching, mentoring and getting career goals to enable staff to achieve their highest potential. Set projects for the team, ensuring proper on-going training development and certificate goals. Responsible for salary merit and bonus administration. Ensure compliance with Sarbanes-Oxley, PCI and Corporate Core Values. Prepare and Manage IT budgets for both capital and operating expenses. Implemented Disaster Recovery and Business Continuity Plans. Develop, update, and implement 5 year Technology Roadmap.

Manage information technology and computer systems. Plan, organize, control and evaluate IT and electronic data operations. Backup and restore of critical systems. Installation of Windows Operating Systems, MS SQL Database, MS Exchange, and Active Directory Administration and Desktop Support. Hire, coach, mentor staff. Perform annual employee reviews.

Designing and implementing new network solutions and/or improving the efficiency of current networks. Implemented broadband WAN for 189 convenient stores under budget and on time. Scanning for network vulnerabilities and patch networking hardware as necessary. Troubleshooting all network outages, latency, and bandwidth issues.

Responsible for formulating and defining system scope and objects for technology solutions for a Tier 1 automotive manufacturing supplier. Member of the business development team, lead strategist for initial research, design, and development of technology products. Member of the corporate Fairness Committee. Assist in cross-functional responsibility for business planning and development, vendor section, contract negotiations, project management, and change management strategies.

I was responsible for a state-wide Wide Area Network and the administration of a high tech automation sequencing operation for a Tier 1 and Tier 2 automotive suppliers with nine facilities that supplied various General Motor plants. Plan, design and implement new networks for expansion of new facilities. Upgraded peer to peer network to LAN structure using Cisco routers and switches. IT Project manager for new business development, achieved on time technology startup of eight new facilities.