A driven IT professional with 10+ years experience and a deep understanding of End User Centric (EUC) technology and excellent interpersonal skills. Enthusiastic about making things work, whether on a technological, process-driven or human level, I’ve been told that my approach rubs off on those around me, enabling them to achieve their best work. As a pragmatic problem-solver with a lot of creativity, colleagues see me as a natural escalation point for complex issues both technical and managerial in nature. I have strong ideals about continuous improvement, which has acted as a guiding principle for my leadership style. I’m a natural self-starter and quick learner; always keen to share my knowledge. For the last two years I’ve honed my skills as a trainer in PowerShell and System Center Configuration Manager (SCCM) giving full-day workshops and one-on-one tutorials. Being faced with a challenging technical issue is as inspiring to me as leading people and I always strive to resolve any situation in the most efficient and diplomatic way possibleSpecialties: Systems Center Configuration Manager, Scripting (VB, Powershell and Bash), Application Packaging and Deployment, Troubleshooting, Operating System Deployment, Casper