Robin D.

Robin D. Email and Phone Number

Customer Insights/ Marketing Research Professional @ Southwest Airlines
Robin D.'s Location
Dallas, Texas, United States, United States
About Robin D.

2013 Wisconsin MBA - Marketing Research. Passionate about getting to a full understanding of the truth regarding how consumers behave and how to optimize this relationship as a business. Strong holistic thinker specializing in identifying, analyzing and solving business challenges.Former Walmart Buyer and National Account Manager for Consumer Packaged Goods company. Former Digital Analyst of website traffic and social media metrics.Specialties: Marketing ResearchWal-Mart BuyingSales & Account Management

Robin D.'s Current Company Details
Southwest Airlines

Southwest Airlines

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Customer Insights/ Marketing Research Professional
Robin D. Work Experience Details
  • Southwest Airlines
    Customer Insights Consultant
    Southwest Airlines May 2023 - Present
    Dallas, Tx, Us
  • Amazon
    Customer Research Manager
    Amazon Apr 2021 - Oct 2022
    Seattle, Wa, Us
  • Walmart
    Associate Director - Insights Consulting - Customer Science At Walmart
    Walmart 2017 - Jan 2021
    Bentonville, Arkansas, Us
    Provide fundamental insights and perspective into the overall impression of the Walmart brand in the eyes of our customers. Support the brand marketing team and various corporate affairs departments in understanding key drivers of brand perception and customer advocacy.
  • Walmart
    Senior Manager - Insights Partner, Walmart Global Customer Insights & Analytics
    Walmart 2014 - 2017
    Bentonville, Arkansas, Us
    Supported Creative advertising message development and execution, CRM value paths & Cross-functional Corporate Reputation insights. Oversaw marketing concept testing and trained marketers on proper concept writing fundamentals.
  • Walmart
    Manager Ii - Insights Partner, Walmart Global Customer Insights & Analytics
    Walmart 2013 - 2014
    Bentonville, Arkansas, Us
    Internal marketing consultant and primary research project manager for the following media, advertising and branding areas:- National Television Advertising- Print Media (Circulars)- Social Media & Digital Advertising- Brand Marketing Innovation
  • University Of Wisconsin-Madison
    Project Assistant - Wisconsin Mba Admissions Office
    University Of Wisconsin-Madison 2011 - 2013
    Madison, Wi, Us
    Developed and executed Social Media Communications Strategy for the Wisconsin MBA program
  • Johnson & Johnson
    Mba Global Strategic Insights Intern
    Johnson & Johnson 2012 - 2012
    New Brunswick, Nj, Us
    Designed breakthrough comparison study of facial coding neurological research methodologies. Dynamic, compelling presentation of insights and recommendations resulted in organizational commitment to implement several applications in advertising testing and message development. Led pioneering quantitative research project to establish a baseline effectiveness rating for recent professional sales aid messaging. Baseline results will be used as a reference point for development and testing of all future sales aid messages
  • Day Consulting
    Owner/Consultant
    Day Consulting 2010 - 2011
    Developed successful customized channel strategies for prospective Walmart and Sam’s Club Suppliers
  • Rockfish
    Digital Analyst
    Rockfish 2009 - 2010
    Conducted Social Media competitive reviews – producing insights and recommendations for digital marketing campaignsDrove 250% increase in key client’s social media engagement scores by leveraging social feedback and data-driven insightsLed team of 5 in development of client-customized quantitative metrics for measuring social media engagement
  • Focus Electrics
    National Account Manager
    Focus Electrics 2007 - 2009
    Managed account development of $30+ Million annual sales for several national retail accounts – Walmart, Sam’s Club, Amazon.com, JCPenney – while executing retail link analytical responsibilitiesAchieved 98%+ forecast accuracy via custom-built forecasting spreadsheet – resulting directly in an extra $200,000 in sales
  • Walmart
    Buyer - Computer Accessories
    Walmart 2006 - 2007
    Bentonville, Arkansas, Us
    Managed 150+ short lifecycle SKUs from 50+ suppliers and Chinese factoriesCreated customized retail data analysis and leveraged category management insights to drive 20% sales increase to $800 Million annually while boosting margins to support departmental business strategyHired and trained buyer assistant
  • Back To Basics
    National Account Manager
    Back To Basics 2003 - 2006
    Drove 250% sales growth ($6 to $22 Million) over 3 years by strategically developing customer-centric seasonal programsSpearheaded joint retailer/supplier partnership for development of a 200,000 unit smoothie maker for Black FridayCoordinated and developed Wal-Mart-specific merchandise assortments with both internal and Wal-Mart Product Development teams
  • Walmart
    Assistant Buyer
    Walmart 2001 - 2003
    Bentonville, Arkansas, Us
    Achieved over 10% comp sales increase in launch of high-end, private label branded dress socks via strong operational support of enhanced product quality, improved shop-ability and intuitive product layout for categoryAssisted buyer with purchasing decisions via customized data analysis – resulting in 16% sales increases in mature category
  • Walmart
    Corporate Intern
    Walmart 2000 - 2001
    Bentonville, Arkansas, Us
    Executed corporate level market research project and personally presented analysis & recommendations to CEO Lee Scott and Chairman David Glass; Recommendations were received well and followed by leadershipContinued internship by working in Utah stores in the management training program during senior year at BYU

Robin D. Skills

Market Research Marketing Research Strategy Customer Insight Retail Marketing Strategy Social Media Marketing Management Analytics Leadership Data Analysis Account Management Digital Marketing Product Development Forecasting Social Media Advertising

Robin D. Education Details

  • University Of Wisconsin-Madison
    University Of Wisconsin-Madison
    Marketing Research
  • Brigham Young University
    Brigham Young University
    Business Management - Marketing

Frequently Asked Questions about Robin D.

What company does Robin D. work for?

Robin D. works for Southwest Airlines

What is Robin D.'s role at the current company?

Robin D.'s current role is Customer Insights/ Marketing Research Professional.

What is Robin D.'s email address?

Robin D.'s email address is ro****@****ail.com

What is Robin D.'s direct phone number?

Robin D.'s direct phone number is +147927*****

What schools did Robin D. attend?

Robin D. attended University Of Wisconsin-Madison, Brigham Young University.

What are some of Robin D.'s interests?

Robin D. has interest in College Basketball, Social Media, College Football.

What skills is Robin D. known for?

Robin D. has skills like Market Research, Marketing Research, Strategy, Customer Insight, Retail, Marketing Strategy, Social Media Marketing, Management, Analytics, Leadership, Data Analysis, Account Management.

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