Robin Dolan Email and Phone Number

Businesses across the consumer products, retail, and life sciences industries partner with Clarkston Consulting to enhance strategic decision-making, improve operational efficiencies, implement new technologies, and promote business growth and market diversification. Leveraging deep functional and industry expertise, our people discover, design, and deliver solutions that fit your business, your goals, and your future. At Clarkston, your purpose is our purpose.

Designed and delivered customer-centric supply chain solutions, meeting client needs including process engineering, technology and network assessments, project/program management, training, and change management. Developed proposals for a start-up packaging solutions and design firm, including customer success processes and organizational design; enhanced web design, and business development opportunities. For a Consumer Products beverage manufacturer, re-engineered customer success delivery team increasing focus on customer delivery promise and inventory availability, led order to delivery functions including Customer Service, Order Management and Transportation/Logistics.

As trusted advisor to Leadership team, drove measurable business value by identifying product road-map, developing ROI analyses, and prioritizing capital spend across parallel global initiatives.• Enhanced visibility platform with increased messages, improved business analytics, and advanced forecast models enabling launch of new network model and mitigation of rate increases.• Extended platform to support brand-testing initiative. Reduced inventory-carrying cost through improved forecasting, reduction in markdowns and increased regular price selling.

Directed transformation, implementation, and operations of global Supply Chain programs. Established clear client engagement and project management processes for successful design, delivery, and customer adoption. Managed organization of 5 direct reports spanning multiple countries and time zones. • Led enterprise level design, implementation, and replacement of Gap Inc.’s shipment visibility capability, enabling scalable growth in new markets. Executed change management effort, to cloud based Software as a Service (SaaS) solution, migrating more than 3K global users. • Integrated, deployed and managed cloud based automated factory management platform across > 2300 factories in 40 countries enabling global, scaled advantage for supplier compliance and collaboration, and financial invoice management. • Drove global packing optimization initiative transforming suppliers, and distribution warehouses to standard carton suite. • Designed, deployed and managed new Vendor Compliance program increasing annual recovery rates.

Created customer success organization cultivating strategic partnerships between International Logistics and Global Brand partners across Production, Inventory Management, Merchandising, Finance, and Store Operations. Developed team of 4 Managers to act as trusted account advisors and customer advocates to identify opportunities in bridging needs between Supply Chain and Brands. • Accomplished end-to-end optimization through receipt planning, facilitating introduction of metrics and collaborative inventory planning processes. • Created suite of inbound supply chain forecasting tools, improving brand business planning and forecast accuracy, enabling cost savings by improved DC capacity planning.