Robin S. Email & Phone Number

Fresno, CA, US

- Top tier support for customer issue escalations- Mentoring and training junior level administrators and help desk staff- Project team lead on customer infrastructure improvements and upgrades- 24/7 On Call as needed for emergency issues- Management of Sebastian’s network infrastructure across four sites

Glasgow, Scotland, GB

Technical lead for all North American sites and IT infrastructure.Management of local Network Admins from the various sites in the U.S.Assists in direction while also heavily involved in various global IT projects and network infrastructure development.

Glasgow, Scotland, GB

Manage and maintain all aspects of computer networks and provide desktop support for offices in Fresno, CA, Deer Park, TX and Houston, TX.

Glasgow, Scotland, GB

(Weir Flow Control became Trillium Flow Technologies in July of 2019)Monitoring, maintaining, and supporting the network infrastructure, servers, workstations, and users at the Weir Floway location in Fresno, California, as well as the Deer Park, Texas location and outside salespeople.Involved in Weir (parent organization) Global Security Monitoring team.

Fresno, CA, US

Senior Network Administrator/Engineer on a great team of people who support the IT infrastructures of small-to-medium-sized businesses throughout California's Central Valley.

Campbell, CA, US

After Yosemite Technologies was purchased by Barracuda Networks in December of 2008, I was kept on to help transition the YT network over to the Barracuda domain and integrate the rest of our infrastructure into theirs. I will also continue to provide end-user support for the Fresno office, as well as, ultimately, network support for the other offices and.

Responsible for company network and telco infrastructure. Manages IT Department employees, recommends purchases of new resources, and is ultimately responsible for making sure that all employees have the tools that they require to perform their jobs efficiently.

Netmaxum is no longer in business, but was an IT Consulting firm for the greater Fresno area which provided Network Engineers and their skills to support many businesses with their IT needs.The Network Engineer position involved responding to customer requests directly via email or phone, providing service/support (which could be anything from.

Employed at Netricks, Inc. to be an IT Consultant to many clients/small businesses in the Fresno, CA area. Handled all aspects of consulting clients, from recommending, installing, and configuring new servers to interfacing directly with business owners and providing technical assistance. Also assisted Netricks, Inc. web staff with some web site.

Assisted the network administrator with IT projects and day-to-day IT tasks.

Provided top level phone and email support for customers using the Tapeware backup software suite on Windows, Netware, and Linux.

My first tech-related position taught me the "ins and outs" of customer support and other basic IT related skills, as well as other general aspects of business. After about a year and a half at Optistreams, I finally snapped and quit after having worked under some of the most horrible business practices I have ever seen. Just ask anyone who has worked.

CA, US

Worked in the FCC Media Center on and off starting at age 17 after an early high school graduation. Spent most of the time working as an assistant to the campus Audio/Video technician, which involved installing/troubleshooting/repairing sound and projector systems in classrooms, etc. This evolved into spending a majority of time focused on running Category.

Aa, Networking Technology

Aa, Computer Science