+ Ensured optimal stock levels through meticulous inventory oversight and proactive restocking.+ Maintained high store cleanliness and organization standards, contributing to a superior shopping environment.+ Provided outstanding assistance, resolving customer inquiries efficiently to enhance satisfaction and loyalty.+ Partnered effectively with colleagues to streamline operations and enhance the customer experience.+ Promptly addressed and solved operational challenges, ensuring continuous store functionality.

User Experience Optimization+ Nested Level Capping: Implemented nested level capping at the category level on the Paytm App, streamlining user navigation and boosting engagement.+ View-Level Personalization: Enhanced user experience by tailoring content to individual preferences, increasing user interaction significantly.System and Resource Efficiency+ Migration to Kubernetes: Migrated Catalog Consumer Applications from EC2 to Kubernetes, enhancing computing resource efficiency by 30%.+ Optimization of SQL Queries: Optimized slow SQL queries using pagination techniques, reducing response time by 40%.Product and Data Management+ API Development: Devised APIs for Catalog Admin Flows, streamlining backend operations and improving system responsiveness.+ Bulk Banner Management: Implemented a Bulk Banner Upload feature, drastically reducing the time required for managing and updating large sets of promotional banners.+ Impression Capping Implementation: Integrated machine learning models with parquet files stored in AWS S3 for lifecycle banners, achieving a 60% reduction in job run duration. Optimized data handling by flattening and dumping into ElasticSearch via Spark.Frontend Development+ Frontend Flow Development: Developed several frontend flows from scratch, significantly enhancing the operations team's ability to set up and customize banners.Mentorship and Team LeadershipKnowledge Transfer and Mentorship: + Mentored newcomers in gathering product requirements and organized knowledge transfer sessions, facilitating effective team onboarding.

+ Engineered advanced alerts for Paytm's growth monitoring system in Kibana, improving the detection of system anomalies by 30% and enhancing operational decision-making.+ Leveraged Selenium to fully automate the booking processes for Air Asia, Indigo, and Go-air, accelerating transaction speeds by 25% and enhancing operational efficiency.