Robinson Castillo Email and Phone Number

Manage a team to provide quality IT support for our internal and external users/customers at 45 different locations in New England. Work with vendors to schedule and deploy new technology

Operate, maintain and perform routine repairs on information technology equipment and software consisting of MS Office 2003; MS Office 2010;Windows 2000; Windows XP; Windows 7, Windows Server 2003, MS SQL, MYSQL, C++ and Visual Basic.Troubleshoot Analyze, and resolve system hardware, software, and networking issues. i.e. LAN & WAN connectivity, VPNTest and repair electronic equipment Planning and evaluating new systems and equipmentSupport and maintain organizational file… Show more Operate, maintain and perform routine repairs on information technology equipment and software consisting of MS Office 2003; MS Office 2010;Windows 2000; Windows XP; Windows 7, Windows Server 2003, MS SQL, MYSQL, C++ and Visual Basic.Troubleshoot Analyze, and resolve system hardware, software, and networking issues. i.e. LAN & WAN connectivity, VPNTest and repair electronic equipment Planning and evaluating new systems and equipmentSupport and maintain organizational file sharing services, E-mail, and directory services.Perform all related installation and support activities for new branch and/or onsite office openings (i.e. Cabling, computer installations, training, etc).Perform system backups and complete and Daily/Weekly/periodic maintenance procedures for systems, servers, and networking equipment Maintain a broad knowledge of current and emerging state-of-the-art computer/network systems technologies and products Network Peripherals (Switches, hubs, routers)Network printing, printer maintenanceAudio/Video equipment setup Microsoft Active DirectoryCommunicate effectively, both verbally and in writingResponsible for migrating and training users on different Windows platforms (Windows NT, 2000, XP and Windows 7)Maintain and troubleshoot wireless devicesTroubleshoot network devices (Cisco and HP switches) Show less

Deliver Packages to meet dateline

Deliver Packages to meet dateline

Load and sort packages- memorization of zip codes and towns

Assessment and implementation of IT services