-Conducting API integrations for renowned e-commerce platforms like Woo-Commerce, Prestashop, WHCMS and Shopify-Testing of clients integration setups to identify and resolve any imminent issues -Upgrading of Pesapal plugins for a seamless integration with content management systems-Updating and modifying official Pesapal extensions/plug-ins/modules-Assisting external developers with integrating with other existing POS systems-Writing documentation for Pesapal extensions/plugins.

-Addressed and resolved client issues promptly and efficiently through various communication channels-Ensured the smooth processing, posting and processing of customer payment requests-Maintained strong relationships, understanding needs, and providing personalized assistance

-Fostered strong relationships with our merchant partners, ensuring their continued engagement and satisfaction.-Served as a primary point of contact for addressing and resolving any issues or queries raised by merchants-Leveraged strong problem-solving abilities to provide timely and effective solutions.-Escalated complex merchant issues to relevant teams, ensuring their swift resolution

-Bandwidth network management -Network cabinet assembly and mounting-Network troubleshooting and connecting of clients -Machine formatting and installation of software -Website development using Content management systems (WordPress)