David R. Robinson Email & Phone Number

Atlanta, Ga, Us

Los Gatos, Ca, Us

Senior Solution Architect at Inflection IT. Helping firms get the most value out of their Intapp solutions.

Landscape, nature, aviation and travel photographer. Prints are available at https://davidrrobinson.pixels.com/. Please contact me if you would like to license one of my images or are interested in a print that is not currently available on my website at http://davidrrobinson.com.

Chicago, Illinois, Us

[LAC + Wilson Allen acquired the Aurora North Intapp implementation team in January 2023.]

Burlington, Vermont, Us

Implementation team manager for Intapp Time, Walls and Integrate/Boomi implementation projects. As part of the COVID-19 related "great resignation", the entire team departed. My biggest achievement during this time was rebuilding a brand-new implementation team from scratch while continuing to keep the existing implementation projects successful and moving forward.Responsibilities included:• Ensuring existing implementation projects continued successfully despite being severely understaffed. • Assuming both the implementation and project management roles for all Time and Walls implementation projects.• Working with the HR team to interview candidates and fill vacant positions.• Hiring, training, and mentoring new implementation engineers.• Transitioning all Cloud implementation projects from Integrate to Boomi while learning Boomi.• Hiring, training, and mentoring project managers to take on the project management tasks to allow me to focus on improving processes.• Creating new implementation project standards and processes to streamline the implementation process.Helping the sales team increase revenue by 20% in 2021 and 20% in 2022 by:• Creating content and estimates for use in SOWs.• Reviewing and approving SOW content to ensure SOWs matched work to be performed.• Analyzing project data to provide more accurate services estimates.• Standardizing and simplifying the Time scoping and SOW creation process.• Moved the Time project process from T&M to fixed fee.• Implementing projects successfully with happy customers resulting in an excellent reputation, which in turn drove additional business to Aurora North.Provided support to the Intapp partners team by:• Being the interface between Intapp and clients for Time and Walls implementation projects.• Working with the Intapp partner team to provide Intapp with information they needed.• Creating a time export process to automated exporting billing details to Intapp for outsourced projects.

Burlington, Vermont, Us

Intapp Time Consulting and Implementation expert. Responsibilities included:Supporting the implementation team by:• Implementing Intapp Time and Integration projects for clients.• Providing consulting and support services for Intapp Time clients.• Providing product expertise and mentoring for implementation engineers.Supporting the sales team by:• Leading discussions with prospective clients on how our implementation projects work.• Creating SOW content and estimated work effort calculations for the sales team.• Answering questions from prospective and existing clients.

Campbell, California, Us

Responsible for managing new projects and product viability market research for new product initiatives, streamlining the time management system and time capture system integration, improving usability/user experience, and providing legal industry expertise for the product team. Short tenure due to being furloughed indefinitely due to COVID-19.

Palo Alto, Ca, Us

Intapp Time product technical expert for the sales team. Responsibilities include:Supporting the sales team by:• Strategizing for on-site meetings and presentations• Interviewing prospects to discover pain points• Providing on-site and remote product demonstrations• Providing RFP/RFI responses• Answering questions from prospects/customers• Helping scope implementation projects• Training the sales team on new product featuresWorking with the Product Management team to:• Communicate feature requests from prospects/customers• Provide insight to help prioritize bug fixes and new features• Test new features and submit bug reportsWorking with Product Marketing and Revenue Practice Group Leads to:• Help develop product related sales training materials• Provide insight for sales strategy Other responsibilities:• Creating, managing and automating scripting of demo data for the sales demo environments used by the sales, customer success, product management and professional services teams• Speaking at trade shows and regional/global user group meetings• Training/supporting the non-product specialist SCs on the Time product• Managing users and providing training on how to use the sales demo environments

Palo Alto, Ca, Us

Time product technical expert for pre-sales and post-sales. Responsibilities included:• Supporting customers by providing billable post-sales solution design, adoption consulting and training services • Supporting the sales team by providing on-site and remote presentations • Training the sales and sales engineering teams on new product features

Palo Alto, Ca, Us

Time product technical expert for pre-sales and post-sales. Responsibilities included:• Supporting customers by providing billable post-sales solution design, adoption consulting and training services • Supporting the sales team by providing on-site and remote presentations • Speaking at trade shows and regional/global user group meetings• Creating, managing and automating scripting of demo data for the sales demo environments used by the sales, customer success, product management and professional services teams• Training the sales and sales engineering teams on new product features

Palo Alto, Ca, Us

Intapp Time product technical expert for the sales team. Responsibilities include:Supporting the sales team by:• Strategizing for on-site meetings and presentations• Interviewing prospects to discover pain points• Providing on-site and remote product demonstrations• Providing RFP/RFI responses• Answering questions from prospects/customers• Scope implementation projects• Training the sales team on new product featuresWorking with the Product Management team to:• Train and mentor my replacement Product Manager• Communicate feature requests from prospects/customers• Provide insight to help prioritize bug fixes and new features• Test new features and submit bug reportsWorking with Product Marketing and Revenue Practice Group Leads to:• Help develop product related sales training materials• Provide insight for sales strategy Other responsibilities:• Creating, managing and automating scripting of demo data for the sales demo environments used by the sales, customer success, product management and professional services teams• Speaking at trade shows and regional/global user group meetings• Training/supporting the non-product specialist SCs on the Time product• Managing users and providing training on how to use the sales demo environments

Palo Alto, Ca, Us

Responsible for managing the product release schedule and prioritizing the engineering team’s tasks. Key responsibilities included:• Managing and prioritizing product enhancements and bug lists• Writing product feature specifications and documentation• Assisting Time Practice Group business lead on product strategy • Providing product demonstrations to customers and prospects• Speaking at trade shows and regional/global user group meetings• Training sales, professional services and support teams on new features • Providing top-tier support & troubleshooting for PS and support teams• Product implementation (key accounts or if PS team was under-staffed)

Palo Alto, Ca, Us

Responsible for providing pre-sales support and implementation of the Time Builder product.Working with the Product Management team to:• Create integration rules/scripts to integrate Time Builder with numerous external systems• Communicate feature requests from prospects/customers• Provide insight to help prioritize bug fixes and new features• Testing new features and submitting bug reports

Atlanta, Georgia, Us

Responsible for managing the product direction and strategy for the DTE product line. Key responsibilities included:• Managing and prioritizing product enhancements and bug lists• Writing product feature specifications and documentation• Providing product demonstrations to customers and prospects• Speaking at trade shows and regional/global user group meetings• Training sales, professional services and support teams on new features • Testing the products • Occasionally coding bug fixes and enhancements

Atlanta, Georgia, Us

Responsible for managing the product direction and strategy for the LookUp Precision products. Key responsibilities included:• Managing and prioritizing product enhancements and bug lists• Writing product feature specifications and documentation• Providing product demonstrations to customers and prospects• Speaking at trade shows and regional/global user group meetings• Training sales, professional services and support teams on new features • Testing the both the DTE and LookUp Precision product lines• Occasionally coding bug fixes and enhancements

Atlanta, Georgia, Us

Responsible for creating a more mature engineering process based on my experience building and managing R&D teams. Key responsibilities included:• Defining and implementing coding standards • Creating and implementing a structured product build process• Implementing new product features and bug fixes • Managing and training the overseas engineering team on standards• Providing product demonstrations to customers and prospects• Speaking at trade shows and regional/global user group meetings

Newcastle Upon Tyne, Gb

Title After Sage reorganization and company name change from Sage U.S. Holdings to Best Software.

Newcastle Upon Tyne, Gb

Responsible for the managing the R&D and QA team for the Carpe Diem product line post Sage acquisition. Rebuilt the entire R&D team from scratch, except for one team member, post- acquisition as most team members chose not to remain and become Sage employees. Sage purchased Carpe Diem from ProSoft Corporation in 1997.

Responsible for building the product and managing the R&D, QA, PS, support and IT side of the company including:• Providing strategic product direction • Building, hiring and managing the R&D, QA, PS and support team• Managing the overseas development team• Managing and prioritizing product enhancement and bug lists• Writing product feature specifications and documentation• Providing product demonstrations to customers and prospects• Speaking at trade shows and regional/global user group meetings• Building and managing the IT infrastructure, network and hardwareStarted at ProSoft Corporation as the 3rd employee as a programmer. Promoted to Director of Development & Support within a year. Responsible for managing all technical aspects of the company--development, QA, support, internal IT. Promoted to VP Development & Support in 1995.

Responsible for technical side of customer support for various clients in the health care industry. This primarily involved fixing bugs in MUMPS based software on VAX-VMS systems. Also developed a PC based utility program that was used internally for tracking vacation and sick time.