Inspire and lead a high performing team of Sales Enablement Specialists who provide support to our Emergency Care Sales Reps. The Sales Enablement Team helps Field Sales maximize Customer facing time, solve problems in an accelerated manner, and streamline processes.

The first point of contact for Field Sales for high priority transactional activities relating to individual IS and PM deals. The role includes coordination with CFC, quoting, finance, national markets, and other teams. SPS’s provide back office support to shepherd deals through approvals and navigate the path to profitable.Mission: To deliver exceptional internal and external customer service by building and managing positive relationships. Support the Field with a goal of 100% customer satisfaction by providing high quality work in a timely manner for in-scope deliverables and occasional "above and beyond" activities.

Responsible for supporting our Strategic Sales team in the East region through creating, reviewing, and verifying details around negotiated agreements. Support the deal process by receiving pre-approval from internal teams concerning orders and pricing; providing account management support; and responding to internal and external email and phone inquiries. Issue identification and resolution experience, order fulfillment knowledge and have an extremely high bar for customer service. Thrive on being organized, having a high emotional IQ, and being extremely detail oriented in our fast paced and occasionally ambiguous environment. Work in tandem with the Customer Service team. Responsible for all of the orders that require more hands on assistance to help execute the orders. Review order and issue including specialized deals, Channel/Partner on-boarding and continued care, processing legal paperwork and setting up all vendor documents for the team.

Manages all phases of service agreement processing, including:Ensures that all booking criteria is met based on current policiesVerify accuracy and completeness of pricing, configuration and master dataReview and obtain necessary approvals for non-standard entitlements and changes to Terms and ConditionsAccurately input required data into SAP to ensure proper entitlement, billing and revenue recognitionManage SalesForce and Solaar Logs daily and keep record up to dateMonitor and manage items in Solaar credit tools and escalate items as needed according to the scheduleProvides support to Sales, Service, Finance, Service Marketing and Accounts Receivable organizations and customers by researching and resolving issues in a timely manner. Escalates issues to Customer Service management as necessary and follows up with proper documentation as necessary to adjust or cancel the contract if neededInterfaces with Credit and Collections, Sales OA, Customer Solutions Center, Sales Teams and other internal departments to maintain correct and complete customer account and database informationRegularly communicates with business partners and to help drive solutions that maintain customer satisfaction

Performed accounting functions such as creating and balancing budget, paying bills and identifying cost-saving opportunities. Planned, purchased and prepared nutritious meals for family. Maintained a clean and orderly house. Provide assistance to the teacher by helping in classroom, and a member of the PTA. Drive children to classes, practices, play dates, doctor’s appointment and other activities. Taught and tutored toddler on her alphabet, colors, numbers and shapes. Assisted children with homework and established good study habits. Planned themed events and activities for family and friends. Responsible for maintaining and coordinating family schedules. Provided assistance to family, friends and neighbors as needed. Taught fundamental hygiene principles and rendered bedside care when ill.

Responsible for the order integrity from quote to cash. Expert that solved the most challenging content management issues. Worked directly with project management and cross-functionally with customers, marketing, sales, finance and factory and contribute towards continuous process improvement to ensure timely and accurate order processing. Tasks include but are not limited to reviewing order processing for accuracy, converting orders for release to production, acting as first point of contact for the sales field via phone, email and face to face interaction, maintaining and monitoring the status of all territory orders, facilitating in-coming and out-going shipments of finish goods material.

Primary point of contact for sales field to initiate and complete administrative tasksassociated with their territory management responsibilities. Process quotes on behalf of the field territory managers. Ensure accurate and timely entry of quotes and delivery of quotes to customers. Ensure all prices quoted remain within established discount guidelines. Ensure all quotes are created utilizing Siebel quote process. Work with Field Sales representatives in assigned region to maximize territory coverage and revenue potential on all assigned accounts.

Ensure the timely and accurate packaging of all loans originated by our loan officers. Responsibilities include: Gather information and take each file from pre-approval to closing. Input proper loan information into the system for processing. Responsible for ensuring that all loan documentation is complete accurate verified and complies with company policy. Verify loan documents including income credit appraisal and title insurance ultimately preparing application for submittal to underwriting. Review file documentation and make sure all items needed are requested. Order and coordinate loan documents. Meet crucial deadlines requested. Perform any additional duties/activities assigned by management.Provide high-level administrative support to top executives including conducting research, preparing statistical reports, handling information requests. Performed clerical functions such as preparing correspondence, screening emails/telephone calls, greeting visitors, arranging conference calls/travel arrangements, and scheduling meetings. Responsible to train and supervise lower-level clerical staff.

Ensure the timely and accurate packaging of all loans originated by our loan officers. Responsibilities include: Gather information and take each file from pre-approval to closing. Input proper loan information into the system for processing. Responsible for ensuring that all loan documentation is complete accurate verified and complies with company policy. Verify loan documents including income credit appraisal and title insurance ultimately preparing application for submittal to underwriting. Review file documentation and make sure all items needed are requested. Order and coordinate loan documents. Meet crucial deadlines requested. Perform any additional duties/activities assigned by management.Performed a variety of clerical and organizational tasks necessary to run an organization efficiently. Used computer software to create spreadsheets, compose messages, manage databases, and produce presentations, reports, and documents. Negotiated with vendors, buy supplies, manage stockrooms, and maintain data from various sources.