Sheila Robinson Email and Phone Number
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Director of Revenue Cycle and Charge Capture with progressive experience driving operational excellence in healthcare settings. Confidence and charisma to lead, mentor, mediate, encourage and empower within a team environment. Proven success in meeting key revenue metrics such as decreased lag days, improved A/R days, accuracy of coding and billing, and effective denial management. Well grounded, easy going, positive personality with a hands-on leadership style.Specialties: Operations Management, Process Improvement, Best Practice Implementation, Strategic Planning and Execution, Employee Selection and Team Building, Pre-Billing Edits / Denial Management, Process-Compliance-Quality Review, Billing Operations, New Business Implementation, Practice Management Systems, Strategic Alliances, Merger and Acquisition support, Employee Development
Osceola Medical Center
View- Website:
- osceolamedicalcenter.com
- Employees:
- 252
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Revenue Cycle DirectorOsceola Medical CenterMinneapolis, Mn, Us
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Director Revenue CyclePrairiecare Nov 2016 - PresentBrooklyn Park, MnAs Revenue Cycle Director at PrairieCare, PCMG-St. Croix Psychiatry and Paragon Residential Treatment for Youth I have oversight and responsibility for all charge capture (billing), financial counseling, account follow-up and collections. I work closely with the access/front-desk/registration team to make sure that all financial patient information is gathered accurately, timely, completely and that patient responsibility amounts are secured up-front or at the time of service; whenever possible. As part of the leadership team I serve as an operational expert in the areas of Patient Financial Services. I work with numerous Vendors/Business Partners; as we collaborate to bring the best customer service possible to our patients and families in regard to the financial aspects of their care. My goal is to treating every customers with respect, dignity, empathy and compassion in all communications and interactions.. -
Manager, Patient Accounting, HospitalGillette Children'S Specialty Healthcare Mar 2012 - Jun 2015Responsible for approximately $20 million in net revenues each month for In-Patient and Out-patient hospital services. Manage a team of Financial Screeners, Patient Account Representatives, Prior Authorization Coordinators, Charge Master Analyst and Collectors. Gillette is a highly specialized healthcare organization providing coordinated complex care to children and adults with multiple medical concerns related to Neuromuscular and Orthopedic conditions. This is a wonderful organization focused on providing superb medical care and support to the families we serve. -
Director, Revenue CaptureUniversity Of Minnesota Physicians Nov 2005 - Mar 2012Minneapolis, MnResponsible for all Professional (paper and electronic)Charge Capture activities, from charge collection to charge reconciliation. Worked closely with the Compliance Department to make sure that all billing policies were being followed. Co-Lead a Revenue Compliance Workgroup to develop internal guidelines and processes for successful revenue enhancement and risk reduction. Supported and acted as liaison to other departments and cross functional efforts. Provided indirect supervision to approximately 75 Coding Staff and direct supervision and guidance for 9 Billing Operations Managers. -
Billing Operations Manager, Family MedicineUniversity Of Minnesota Physicians Feb 2003 - Nov 2005Minneapolis, MnFamily Medicine Clinic (five clinics) acquisition by UMPhysicians. Emphasis on change management and process improvement. Established financial targets and consistently met goals. Participated in many committees and workgroups. Supervised eight medical coders and coding education specialist.
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Business Office ManagerKanabec Hospital Jan 2001 - Dec 2002Evaluated all Business Office positions and redesigned all workflows. Implemented numerous process improvements, creating policies and procedures for increased consistency. Monitored, mentored and coached all staff for improved outcomes. Redesigned the Charity Care Program and overhauled the collection process. Decreased Days in A/R by 50%. -
Business Services ManagerAllina Medical Clinic, United Family Practice Mar 1997 - Jan 2001St. Paul, Mn
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Customer Service CoordinatorAllina Medical Clinic, Faribault Clinic Nov 1995 - Mar 1997Faribault, Mn
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Front Desk/Scheduling RepresentativeAllina Medical Clinic/Grantsburg Clinic Aug 1990 - Nov 1995Grantsburg, Wi
Sheila Robinson Skills
Sheila Robinson Education Details
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Pine Technical CollegeWord Processing -
Grantsburg High School
Frequently Asked Questions about Sheila Robinson
What company does Sheila Robinson work for?
Sheila Robinson works for Osceola Medical Center
What is Sheila Robinson's role at the current company?
Sheila Robinson's current role is Revenue Cycle Director.
What is Sheila Robinson's email address?
Sheila Robinson's email address is ro****@****ast.net
What is Sheila Robinson's direct phone number?
Sheila Robinson's direct phone number is +171522*****
What schools did Sheila Robinson attend?
Sheila Robinson attended Pine Technical College, Grantsburg High School.
What skills is Sheila Robinson known for?
Sheila Robinson has skills like Healthcare Information Technology, Healthcare, Business Process Improvement, Healthcare Management, Hospitals, Leadership, U.s. Health Insurance Portability And Accountability Act, Management, Electronic Medical Record, Team Building.
Who are Sheila Robinson's colleagues?
Sheila Robinson's colleagues are Amanda Vorwald, Kyle Palmer, Kathleen Johnson, Mcgee Smith, Megan Sandgren, Jeannette Supplice, Yisselle Rodriguez.
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Sheila Robinson
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