Robin Springer, Mpa, Mpm Email & Phone Number

President and Broker of successful mortgage brokering corporation both commercial and residential property including loan modifications in greater Los Angeles metropolitan area. Provided fiscal, strategic and operational leadership to reduce indebtedness and improve operating results. Established internal procedures and controls, manage with QuickBooks, organized/allocated staff and implemented best practices and performance monitoring systems in support of continuous improvement.

Assisted in the 2010 US Census as Enumerator and Assistant Group Leader participating in four separate phases including GPS location spotting, group enumeration, residential enumeration, and Nonresponse Followup (NRFU).

Within 30 days of joining CIT Group, management decided to pull out of wholesale mortgage business entirely and laid off personnel including myself.

Funded more than $630 million in sales volume and more than 4,000 funded loans during my tenure. My team included fourteen operational and sales support members with the purpose of funding quality loans to qualified borrowers in the most efficient and time sensitive manner. Team focus was on efficiency. Notable Accomplishments: • Began as Branch Specialist temp, promoted to Internal Sales Support Representative/AE, then promoted to Business Development Representative/Regional… Show more Funded more than $630 million in sales volume and more than 4,000 funded loans during my tenure. My team included fourteen operational and sales support members with the purpose of funding quality loans to qualified borrowers in the most efficient and time sensitive manner. Team focus was on efficiency. Notable Accomplishments: • Began as Branch Specialist temp, promoted to Internal Sales Support Representative/AE, then promoted to Business Development Representative/Regional Manager within 18 months of hire date.• Personally responsible for funding $30 million dollars in mortgage loans in one month.• Competing in a sales force of up to 327 Account Executives I ranked:• 1st in efficiency • 18th in return business • 6th in sales per transaction • Top 10% in lowest Early Payment Default (EPD) Show less

Managed the Life, Accident & Health division (Life, Accident & Health premiums more than $2,209,298,673 Billion a year) and approved the policies and forms for all life and health products sold in Oklahoma. In addition, managed daily operation of the utilization review certification process and enforcement of rules and regulations for companies certified to conduct utilization review in Oklahoma. Maintained and prepared rule documents for Administrative Code and submission to the… Show more Managed the Life, Accident & Health division (Life, Accident & Health premiums more than $2,209,298,673 Billion a year) and approved the policies and forms for all life and health products sold in Oklahoma. In addition, managed daily operation of the utilization review certification process and enforcement of rules and regulations for companies certified to conduct utilization review in Oklahoma. Maintained and prepared rule documents for Administrative Code and submission to the governor and legislature for adopting new and amended rules.Notable Accomplishments:• Designed the Departments first of its kind grant application for the JFK School of Government, Harvard University and Ford Foundation. Upon completion received five additional grant application projects due to its success.• Authored first of its kind State agency annual budgetary performance measurements report to accompany Oklahoma Insurance Department’s annual budget. • Authored the first of its kind Optical Imaging Operating Procedures Manual which was used as the example for other state agencies when it comes to optical imaging. Later, Oklahoma Governor awarded the Governor's Award for initiative and creativity managing the imaging division and record management division. Show less

Directed city activities, carrying out policies set by the City Council and exercised control over all aspects of employment of City employees except those appointed by the City Council. Presented the annual budget to the Mayor and Council and provided professional recommendations to help the City Council develop policy. Accountable for the following departments: streets, police, fire, planning, city clerk office, city treasurer office, cemetery and public works water treatment and sewer… Show more Directed city activities, carrying out policies set by the City Council and exercised control over all aspects of employment of City employees except those appointed by the City Council. Presented the annual budget to the Mayor and Council and provided professional recommendations to help the City Council develop policy. Accountable for the following departments: streets, police, fire, planning, city clerk office, city treasurer office, cemetery and public works water treatment and sewer departments.Notable Accomplishments as Administrator:• Reduced water loss in gallons from 31% percent to 6% percent for the City of Bixby in 8 months. Saved tax payers money and installed improved monitoring system to prevent future loss.• Negotiated first of its kind 21 point performance measurement contract with the Fraternal Order of Police that stopped the swinging door cost draining hiring and training process.• Implemented fully integrated Revenue Collection (Cash Receipt) system which resulted in accurate real time reporting with data available immediately.• Developed and implemented the Project Management System that allowed my team to better assign, schedule, and keep track of both special projects and their regular duties. Assured effective service to the council and the citizens of Bixby. Show less

Notable Accomplishments as elected official:• Duly elected as Vice Mayor.• Duly elected as City Councilman with 71% of the vote.• Representative and active participate on numerous governmental boards including: * Metropolitan Environmental Trust Authority * Tulsa Area Legislative Consortium * Regional Utility Metropolitan Authority * Tulsa Metropolitan Area Transportation Policy Board

Certificate, Master Project Manager

Green Belt, Six Sigma Green Belt

Licensed Broker, Real Estate

Mpa, Government

Bs, Business Administration

Certificate, Certified Journeyman Carpenter