● Maintain vision and execution strategy for global intranet and internal social communication channels across Microsoft platforms, promoting employer brand and inspiring company culture with special attention to micro-cultures.● Led an Internal Communication & Creative Team to redesign the visual UI and overall functionality for 2000 global intranet site pages. Increased most visited content by 75%, less visited content by 300%, and saw a 200% increase in reactions, managed internal comms… Show more ● Maintain vision and execution strategy for global intranet and internal social communication channels across Microsoft platforms, promoting employer brand and inspiring company culture with special attention to micro-cultures.● Led an Internal Communication & Creative Team to redesign the visual UI and overall functionality for 2000 global intranet site pages. Increased most visited content by 75%, less visited content by 300%, and saw a 200% increase in reactions, managed internal comms messaging for new workflows.● Led a global cross functional project to establish, launch, and manage a $150K behavior-based recognition award program, tying employee behavior and values to business impact. Designed a working prototype app to handle nominations and selection process. Maintained program for 3 years with a budget of $35K YOY, managed internal comms strategy to create excitement.● Launched a global communication platform for internal leaders, increasing downstream communications, understanding, confidence and overall leadership capabilities of ~1500 people leaders, including communication strategy and cadence to kick off interaction within tool.● Maintained communication transparencies surrounding career framework, standardizing job titles, grades, and levels to create clear career progression paths. Used change management strategies in the creation of internal intranet pages and news posts to update employees on the progress and layout of the change.● Analyze employee feedback to explore future engagement opportunities via survey, focus group, and continuous listening platforms to strategically redesign company-wide initiatives and approaches, increasing employee engagement and retention and employee efficiencies. ● Provided comms and visual presentation expertise using PowerPoint and Keynote for Quarterly Officer Board Presentations, Executive and Key Stakeholder Communications & Presentations, DEI content, Resource Groups (Affinity Groups). Show less

● Led, upskilled and mentored a creative training and comms team through a multi-year, multi-phase and multi-million-dollar software transition project impacting 3000+ users. Researched, budgeted and pitched and sold WalkMe SAAS platform as the training solution decreasing training costs ~$1M and creating a sustainable transition and communication plan.● Launched a Virtual Learning Community Communication Platform for ~3200 users aiding in Change Management of new users. Created Q&A Forum… Show more ● Led, upskilled and mentored a creative training and comms team through a multi-year, multi-phase and multi-million-dollar software transition project impacting 3000+ users. Researched, budgeted and pitched and sold WalkMe SAAS platform as the training solution decreasing training costs ~$1M and creating a sustainable transition and communication plan.● Launched a Virtual Learning Community Communication Platform for ~3200 users aiding in Change Management of new users. Created Q&A Forum that linked to IT Service Desk, anticipated scheduling needs based on forum trends, reduced scheduling guesswork 100% to service that software. Created influencer presence though by weekly content creation, address common challenges and best practices in an informal communication approach. Created a micro-brand culture within the community to support users.● Involved in the design and launch of an AI ChatBot, AVA, including persona and voice, visual representation, and content creation using DialogflowDirected all creative content development including project branding standards, typography, video training, language usage, character creation, podcast material, visual & written communication and learning resources. Show less

● Introduced Gamification, social learning through mentorship and remote virtual communities, created 70+ video micro-learnings, interactive facilitation to the business converting particularly complicated business challenges into learning opportunities, turning challenges into intuition.● Followed ADDIE and 4D, conducted needs analysis, project management of course and curricula development, visual design, L1-L3 evaluation levels & data measurement for 15 curricula.

• Entry into organization working with a variety of industries, clients and talent, identifying the similarities in needs between Kelly and all the clients that we serviced. • Became adept at looking for patterns that generated results, and I carried it through to each role afterward. Often chosen to handle high profile and volume accounts ranging from 20-1500 employees, and managing strategic workforce solutions for up to 2000 employees.

Typically working as business partners with non-profits to provide marketing and promotional support through print media, web media, promotional videos, and logos. I work closely with one other designer to create a customized vision that drives business and attendance for non-profit events. Additionally I offer consultation and follow up and support to social media promotions ensuring graphics and messaging are providing the most impact to their target market.FREQUENTLY USED… Show more Typically working as business partners with non-profits to provide marketing and promotional support through print media, web media, promotional videos, and logos. I work closely with one other designer to create a customized vision that drives business and attendance for non-profit events. Additionally I offer consultation and follow up and support to social media promotions ensuring graphics and messaging are providing the most impact to their target market.FREQUENTLY USED SKILLS:- Graphic Design/Desktop Publishing- Needs Analysis to determine business impact- Consultation on Graphics, Marketing, Communication Strategies Show less

-Quickly moved through the roles of Greeter, Cashier, RGD (Returned Goods Defective), Special Events Coordinator, Human Resource Assistant and World Leader within 2 years. -Implemented various store marketing events to generate additional revenue for the store-Developed effective recruiting strategies to bring in seasonal staff-Managed all store opening and closing store functions and staff on a regular basis.