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Robin Van Drunen Email & Phone Number

Senior Technical Writing Manager at OpenText
Location: Pensacola Metropolitan Area, United States, United States 9 work roles 1 school
1 work email found @opentext.com LinkedIn matched
4 data sources Profile completeness 100%

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Work email r****@opentext.com
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Current company
Role
Senior Technical Writing Manager
Location
Pensacola Metropolitan Area, United States, United States
Company size

Who is Robin Van Drunen? Overview

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Quick answer

Robin Van Drunen is listed as Senior Technical Writing Manager at OpenText, a company with 22664 employees, based in Pensacola Metropolitan Area, United States, United States. AeroLeads shows a work email signal at opentext.com and a matched LinkedIn profile for Robin Van Drunen.

Robin Van Drunen previously worked as Senior Cybersecurity Technical Writing Manager at Opentext and Product Marketing Manager/Senior Technical Writing Manager at Appriver. Robin Van Drunen holds Bachelor'S Degree, English from University Of South Alabama.

Company email context

Email format at OpenText

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*@opentext.com
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AeroLeads found 1 current-domain work email signal for Robin Van Drunen. Compare company email patterns before reaching out.

Profile bio

About Robin Van Drunen

As a senior product documentation professional, I spearhead digital content strategies for small to medium-sized businesses (SMBs) and Enterprise businesses. I possess an open-minded and analytical approach, coupled with a strong ability to listen. My focus is always on identifying opportunities for cross-functional collaboration that enhance customer value and drive revenue. Although this is a great story, I understand that you'd like to know more about me.WHAT MAKES ME STAND OUT ABOVE OTHERS? ● Ability to write in both marketing and technical writing voices. ● Ability to thrive in a startup or corporate environment. ● Understand the role content plays in the User Experience (UX). ● 15 years of experience in the Cybersecurity and Software-as-a-Service Industries ● Technology Nerd, Communicator, and a good listener Key Competencies: Content Design and Strategy • Cross-functional Collaboration and Team Leadership • Content Operations • Critical Thinking • User Experience (UX) • Technical Writing Management • Software and Hardware documentation • Online Help • Video Production • Presentations • Knowledge Management • Content Analytics • Cybersecurity • SaaS

Listed skills include Sharepoint, Saas, Software Documentation, Cloud Computing, and 35 others.

Current workplace

Robin Van Drunen's current company

Company context helps verify the profile and gives searchers a useful next step.

OpenText
Opentext
Senior Technical Writing Manager
Pensacola, FL, US
Website
Employees
22664
AeroLeads page
9 roles · 32 years

Robin Van Drunen work experience

A career timeline built from the work history available for this profile.

Senior Technical Writing Manager

Pensacola, FL, US

Senior Cybersecurity Technical Writing Manager

Current

Waterloo, ON, CA

  • Responsible for the creation and implementation of the content strategy for the OpenText Cybersecurity division.
  • Lead and develop a global team of high-performing technical writers. Writers are located in Canada, India, Israel, and the US.
  • Provide onboarding and product training for new and remote employees.
  • Work in a cross-functional role with Product Management, Marketing, Quality Assurance, Software Engineering, Customer Support, Sales Engineering, and VP of Product and Engineering to define and execute content.
  • Contribute to technical roadmaps, business design reviews, and engineering design reviews.
  • Develop workflow strategies that enhance daily content operations. Perform content assessments and provide strategies for improvement.
Jul 2019 - Present

Product Marketing Manager/Senior Technical Writing Manager

Gulf Breeze, FL, US

Worked closely in a cross-functional role with the Product Management, Development, Support, Billing, and Direct and Channel Sales Departments to translate complex technology into consumable content and provided product messaging around the benefits of AppRiver and Zix Products. Additional duties included product planning, content strategy, Go-to-Market.

Nov 2018 - Jul 2019

Technical Writing Manager/Senior Product Marketing Writer

Gulf Breeze, FL, US

  • Managed the Technical Writing group and wrote product marketing and technical content within the Marketing department.
  • Lead Product Marketing Writer and Technical Writer within the Marketing Department.
  • Primary content strategist for all AppRiver Technical Writing and Product Marketing initiatives.
  • Primary author for any scripts or online help content related to AppRiver Products and Secure Cloud.
  • Mentored and trained technical writers. Conducted quarterly OKRs and annual reviews.
  • Implemented Agile Methodology with daily scrum meetings, sprint reviews, and sprint retrospectives.
May 2012 - Nov 2018

Senior Technical Writer

Gulf Breeze, FL, US

Wrote and managed content for the AppRiver Knowledge base system using SmarterTrack Helpdesk software. Grew the KB from 100 articles to 600 articles in a 4-year period and increased user clicks from 10,000 to 850,000. Primary content and deployment architect for the Customer Portal Online Help system using Adobe RoboHelp, Adobe Creative Suite, TFS, GitHub.

May 2008 - May 2012

Lead Technical Writer

Computer Science Applications, Llc
1999 - 2001 ~2 yrs
Team & coworkers

Colleagues at OpenText

Other employees you can reach at opentext.com. View company contacts for 22664 employees →

1 education record

Robin Van Drunen education

  • University Of South Alabama
    University Of South Alabama
    English
FAQ

Frequently asked questions about Robin Van Drunen

Quick answers generated from the profile data available on this page.

What company does Robin Van Drunen work for?

Robin Van Drunen works for OpenText.

What is Robin Van Drunen's role at OpenText?

Robin Van Drunen is listed as Senior Technical Writing Manager at OpenText.

What is Robin Van Drunen's email address?

AeroLeads has found 1 work email signal at @opentext.com for Robin Van Drunen at OpenText.

Where is Robin Van Drunen based?

Robin Van Drunen is based in Pensacola Metropolitan Area, United States, United States while working with OpenText.

What companies has Robin Van Drunen worked for?

Robin Van Drunen has worked for Opentext, Appriver, Avg Technologies, Oklahoma State University, and Computer Science Applications, Llc.

Who are Robin Van Drunen's colleagues at OpenText?

Robin Van Drunen's colleagues at OpenText include Bivab Roy Choudhury, Sarthak Das, Xavier Gil, Edgar Rafenan Jr., and Jossel Privaldos.

How can I contact Robin Van Drunen?

You can use AeroLeads to view verified contact signals for Robin Van Drunen at OpenText, including work email, phone, and LinkedIn data when available.

What schools did Robin Van Drunen attend?

Robin Van Drunen holds Bachelor'S Degree, English from University Of South Alabama.

What skills is Robin Van Drunen known for?

Robin Van Drunen is listed with skills including Sharepoint, Saas, Software Documentation, Cloud Computing, Online Help, Content Management, Windows Server, and Html.

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