Robin Walden Email & Phone Number

Australia

Provide comprehensive support to the CEO, Board of Directors, team members, and manage organisational operations, including Centre facility management, with a high level of liaising with Members/Tenants. The position requires the ability to anticipate needs, think critically, and offer best practice solutions with a high level of professionalism and confidentiality.Provide sophisticated calendar management for CEO. Trouble shoot conflicts, make judgements and recommendations to ensure smooth day-today operations of a highly functioning organisation, liaise and provide support to the Board of Directors for all Board related tasks, including assisting in management of Action Items/workloads.Manage operational financial duties to support the organisation to grow and thrive. Oversee maintenance and logistices of The Centre and shared tenancy spaces.Stakeholder engagement with Key Stakeholders internally and externally.

Adelaide, South Australia, Australia

Successfully managed multiple Executive diaries, high level of meeting requests & mailboxes simultaneously to support the demands of the organisation. Effectively & accurately coordinated high volumes of travel/accommodation/vehicle hire (local, interstate & international) for entire organisation. Provided high level Admin support to Executives and their Teams, analysed current practices, implemented improved processes to increase efficiency and assisted in rollout of redeveloped organisation-wide integrated management systems. Project management/production of high quality monthly Operational & Board Reports.

Adelaide, South Australia

Providing executive level assistance to Chief Operations Officer & Housing Operations Team. [Initially 6-month contract, extended to 2.5 years]Key Responsibilities: - Assist COO in day to day requirements & reporting - Provide Admin support to Housing Operations Team - Coordinate office management - Complex diary management, travel/accommodation, minute taking & correspondence management - Coordinated and managed meetings, events & partnerships management - Managed HR, finance & payroll admin requirementsAchievements: - Coordinated and produced high quality extensive monthly reports - Managed yearly renewal process of complex Partnership Memorandum of Understanding (MOU) Agreements and Stakeholder engagement - Restructure of SharePoint libraries - Assist in redesign & production of Operations Policies and Procedures - Assist in restructure & redesign of Community Engagement/Inclusion department

Adelaide, Sa

Executive Assistant / Operations & Administration Coordinator to CEO, Board & Collective Impact Leaders. Contracted part-time to assist CEO. General EA role-great company, great co-workers and an awesome organisation.Re-contracted permanent full-time to assist CEO and coordinate operations and administration including, Marketing & Comms, website design & management, SharePoint management, HR, Events, Board requirements and multiple other responsibilities. Every day is different and I am in a constant state of perpetual busy-ness. This allows me to utilise my organisational and administration skills to their fullest, whilst learning new skills, improving my capabilities and experiencing new challenges.

Adelaide

In this role, I assist on an as-needs basis which I manage during out of work hours. Providing support during increased workload times and coordination of events. I was also employed to assist with desktop publishing and graphic design. I have been responsible for improving the efficiency of the business procedures, streamlining bookings and receipting for events. I redesigned templates and marketing collateral and provided large cost savings to the Foundation. I am sometimes requested to liaise with Board Members and other stakeholders. I have been responsible for Appeals Letters, fundraising, banking, donations data entry and new membership registrations.

Adelaide, Sa

Contracted to assist coordinating National Sorry Day 2017 stall at the event in Victoria Square, NAIDOC week event in July 2017. Assisting with research and coordination for NDIS Community Information Expos 2017-2018 for the SA NDIS roll-out. Great team and management-enjoyed this placement and felt very valued.

Adelaide, Sa

Contracted to assist with sponsorship targets for the Lead to Succeed Volunteering Conference 2017. Great organisation, wonderful co-workers and management and their commitment to the community knows no bounds.

Largs Bay

My role included providing professional support to the Executive Director and Sales Team. This role was involved with the day-to-day operations of the organisation and office, as well as strategic planning and implementation of strategies, developing policy and documentation of procedures. I was responsible for managing a very busy diary and workload, Domestic and international travel arrangements, preparation of travel itineraries, office management, production of presentations final proof of all marketing material and communications as well as minute taking and other correspondence management. Recruitment, induction and training policy and procedures were developed and implemented to ensure new staff were welcomed and instated immediately upon their arrival.I was involved in the renovation and relocation of Exec Team and Sales Team as well as organising internal events. I was also responsible for managing venue contracts with major venues located in NSW, QLD, SA, VIC, WA.

Requested to return to DIRCSA full-time in a managerial role with the inclusion of co-managing the Centre and was answerable directly to the Board. Undertook re-branding the Expo for 2014. Changed the name to 2014 Adelaide Disability & Lifestyles Expo to broaden the scope of Exhibitors and to reach a larger audience. Designed and produced all new branding material. Profile of the event was increased and improved and the event achieved a largely augmented budget surplus of $40k. Sponsorship increased through redeveloping sponsorship opportunities, marketing and communications were improved through the use of additional social media streams, radio and publications. International Day of People with Disabilities event and Public Forums were attended with an increase in numbers, content/topics and facilitators. Unfortunately, due to funding cut-backs, the Centre was closed at the end of 2014. Co-managed the dissolution of the organisation and distribution of assets.

I was employed in this role on a 6-month contract and was responsible for the 2013 Adelaide Disability Expo. The position was offered 6 weeks before the Expo was due to be held. It was my responsibility to ensure that this was a successful event, to date no budget surplus had been achieved in 10 years. With only the exhibitors and the venue organised, I was able to develop some fantastic working relationships with some wonderful suppliers who assisted in helping us achieve a $5k budget surplus, plus a lot of happy exhibitors and members of the community. It was also my responsibility in this role to organise the Public Forums that were held at the Centre as well as the International Day of People with Disabilities all day event. Fundraising and Sponsorship coordinating were integral to the successes of these events. I was able to develop professional relationships with suppliers, media, ministers and the community which continue to exist today.

In this role, I provided executive assistance to 3 Directors. This role required me to be the central hub for all information to ensure that communication was prompt and efficient between management and the consultants. I developed systems that improved processes and increased efficiency throughout the organisation. I was responsible for office management, all travel and accommodation, production of large proposals and EOI's as well as coordinator for all training courses that were run through the MSP training division of the company. I developed a reporting matrix for course management that provided detailed and accurate course information to allow follow-up processes to be developed which increased new course registrations.

Adelaide, South Australia, Australia

Provided EA support to 2 Directors. Improved service delivery standards to senior management, contributing to ‘bottom line’ efficiencies and meeting KPIs. Demonstrated strong time management skills and an in-depth knowledge of project administration procedures in a high-pressure project management environment. Coordinated, prepared and produced reports, tenders, EOI’s, proposals, submissions and promotional material. Updated and maintained Australian Standards database. Assisted with Green Star Accreditations for projects. (Green Star is a voluntary environmental rating system for buildings in Australia.) Coordinated VIP Boardroom functions with strong positive feedback. Major projects included: VS-1 SA Water Offices, Victoria Square, Adelaide, S.A. ($31M); Elizabeth City Centre Redevelopment, S.A. ($30M); The Queen Elizabeth Hospital and Health Services Redevelopment Stage 2, S.A. ($26M); Port Adelaide – Newport Quays Precinct 1 Stage 1 & 2A, Port Adelaide, SA ($24M)

This was a part-time role with a very diverse range of duties. I was responsible for assisting the Managing Director, Creative Director, Marketing, Payroll, and Finance Departments. I established and implemented administration policies and procedures that lead to greater organisational efficiency. I was responsible for Human Resources and maintaining personnel records. As well as a design & marketing studio, the organisation was involved in design and production of specialised bottles for limited editions' of wine and champagne. I was involved in liaising with overseas designers to facilitate design, production, importation and then eventually distribution to the supplier of the wine/champagne. I was also responsible for office management and organising all domestic and international travel requirements.

Adelaide, South Australia, Australia

Managed office administration/conferences, including all national and international delegate requirements i.e., travel, accommodation, registrations, payments and special requests.Assisted at conferences to ensure all delegates requirements were met and exceeded.Facilitated integration of new software program into organisation including training and liaison with Developer.

Adelaide, South Australia, Australia

6-month Contract to implement Conference management process for newly built bespoke facility for Department of Education. Events consisted of up to 500 attendees. Increased income of Centre from zero to achieving forecasted revenue targets within required timeframe. Included creation and implementation of a basic business plan to reduce the financial burden on the State Government.Project managed, design and implemented automated booking system. Worked with staff to include in development and design processes. Liaised with software developers and implemented staff training with 100% success.Management of three full-time and two contract staff, including performance appraisals, induction, training and other HR related duties. Created positive work environment.Designed and produced promotional materials, which facilitated the change in target market behaviour.Liaised with Office for Minister for Education and produced monthly statistical reports.

Adelaide, South Australia, Australia

Temporary contract to assist with 'Taste of the Hills Festival' held at Oakbank Racecourse. Coordinated, liaised and assisted 37 food and wine stallholders, attended by 5000 people. Coordinated volunteers and liaised with security team, musicians, technicians and other subcontractors. Managed site including duty of care and OH&S.

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