Robin Wilson Email & Phone Number

Norwich, GB

Camden, US

Jack’s Flight Club is a fully remote business with 1.8m subscribers who sign up to receive alerts about outrageous flight deals and travel content. We help to inspire and remove the barriers to travel, unlocking ways to make our members’ travel goals happen.I provide leadership, strategy and operational management to define and deliver Jack’s Flight Club.

Milton Keynes, GB

Advising and consulting with a broad range of enterprises on digital proposition development, product strategy, commercial operations and organisational culture.Specialising in B2B SaaS propositions with strong service and human components.

London, London, GB

Pupil is a genuinely game-changing spatial data startup providing B2B technology services to real estate companies. I was the first employee, responsible for implementing the founders' vision operationally, building the team, infrastructure, operations, proposition and product to go to market. I contributed strategy and modelling through two rounds of.

London, Select A state..., GB

Working on operational strategy, process design, work flow and systems improvements to support the startup revolutionise how landlords and vendors market their properties. Responsible for management and team development of telesales, account managers and customer service teams.

Milton Keynes, GB

• P&L Responsibility and Strategy for Rightmove's Consumer Services Business, creating new products/services for third parties to reach Rightmove's consumer audience.Responsible for: team of developers, designers and QA.
• Doubled lead generation to partners and tripled revenue run rate YoY
• Securing and retaining key industry accounts as customers
• Being bold enough to bin an early iteration of the product
• Display impressions growing at 22% MoM

Milton Keynes, GB

• Acting as Product Director with P&L responsibility for Rightmove's Overseas advertising business, marketing homes available abroad to Brits looking for second homes, investments or retirement.Responsible for: Leading a.
• Grew revenue 11% and maintained membership through the credit crunch which otherwise saw the industry decline by 30% or more
• Rebuilt organisation and implemented cultural and process changes to improve service levels, retention and engagement

Milton Keynes, GB

• P&L Responsibility for Rightmove's New Homes Business, looking after non-corporate New Home builders.
• Strategy, Sales & Marketing responsibility for Rightmove’s New Homes product for house builders
• Line and second line management of 11 field sales and 7 customer service staff
• Operational management of the business, designing workflow processes, monitoring/reporting and management intelligence reports
• Budgeting, forecasting and reporting at board level
• Change management and support for team during a redundancy processAchievements:

Milton Keynes, GB

• P&L Responsibility for Rightmove's Email Marketing Business and non-core product development.
• Strategy, Sales & Marketing responsibility for Rightmove’s email products for business
• Conceive, design, price, implement and operationalise new email products
• Provide vision, leadership, coaching, support and 2nd line management to 8 staff
• Budgeting and forecasting responsibility to board level
• Ownership of product marketing and development, sales support and training

Milton Keynes, GB

• Responsible for: team of 15 sales and service, created and implemented strategy to move 2,000 letting agents from a free service to a chargeable product; product, people and P&L reporting to board.
• Strategy, Sales & Marketing responsibility for Rightmove’s Lettings product for estate agents
• Recruiting, line and second line management of team of field sales and customer service staff
• Operational management of the business, designing workflow processes, monitoring/reporting and management intelligence reports
• Budgeting, forecasting and reporting at board level
• Key account client relationships and handlingAchievements:

Milton Keynes, GB

• Owned, designed, tested and documented the customer and user experiences including interface, usability, functionality look and feel
• Managed cross-functional project teams through the design and development of solutions using best practice UML derived methodologies
• Analysed business processes, opportunities and threats and created solutions that add value to the business and its customers
• Proved, monitored and managed the business case, implementation, delivery and evaluation of projects
• Inspired, trained and motivated stakeholders. Communicated and presented developments and relevant materials to every level; investors, staff and clients
• Evaluated and account-managed third party services, negotiated terms and made recommendations to senior management

Ba, Creative Advertising

Education record