Robin Wilson Email and Phone Number
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I spent 13 years with the UK’s number one property website, Rightmove.co.uk, directing a succession of multi-million pound business units, planning, building and operating B2C consumer services and B2B SaaS products. I developed strong, varied commercial expertise in business management and operations reporting to board level with responsibility for people, product and profit.I was part of the team that grew Rightmove from 10 people round a table to over 350 around the country, a billion page impressions a month and a FTSE250 listing – a genuinely disruptive business that became a household name and changed the face of property search and marketing in the UK.Since leaving Rightmove, I've worked in a variety of digital businesses, including start-ups and scale-ups, building out product, proposition and commercial operations, scaling up business through R&D and stealth phases to commercial launch, consulting on strategy and leading product functions and operations.I have matrix and line-managed large, mixed function teams including technology, product management and sales/service, developing a great leadership track record and leaving behind hugely capable, engaged teams. I'm an accomplished coach/facilitator and was deeply involved in designing and delivering Rightmove’s behaviours-led induction, management training and leadership development programmes – elements that underpin a cultural competitive advantage that enabled Rightmove to outperform the market.Specialities: Management, Leadership, Coaching and Development, Strategy, Research, Business Analysis, Product Vision, Product Management, Digital Product Design, User Experience, Operational Process Design, Values led Team Building, Budgeting and Forecasting, Business Modelling, Operations and Customer Experience.
Jack'S Flight Club
View- Website:
- jacksflightclub.co.uk
- Employees:
- 28
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Chief Operating Officer And Product DirectorJack'S Flight ClubNorwich, Gb -
Chief Operating Officer / Product DirectorJack'S Flight Club Aug 2020 - PresentCamden, UsJack’s Flight Club is a fully remote business with 1.8m subscribers who sign up to receive alerts about outrageous flight deals and travel content. We help to inspire and remove the barriers to travel, unlocking ways to make our members’ travel goals happen.I provide leadership, strategy and operational management to define and deliver Jack’s Flight Club vision and objectives. I work with the board, founders and senior team to define and articulate business strategy, develop objectives and key results and implement those across remote teams. I provide operational leadership to ensure JFC’s day to day operations, activities, culture and processes are aligned with overall strategy and fit for purpose. I also direct the product development function, owning the roadmap, prioritising work for development that supports and furthers the JFC mission and ensuring our technology platform is fit for purpose. -
Independent Management ConsultantCulture Working Apr 2014 - PresentMilton Keynes, GbAdvising and consulting with a broad range of enterprises on digital proposition development, product strategy, commercial operations and organisational culture.Specialising in B2B SaaS propositions with strong service and human components. -
Chief Operating Officer / Managing DirectorPupil Apr 2016 - May 2019London, London, GbPupil is a genuinely game-changing spatial data startup providing B2B technology services to real estate companies. I was the first employee, responsible for implementing the founders' vision operationally, building the team, infrastructure, operations, proposition and product to go to market. I contributed strategy and modelling through two rounds of oversubscribed funding, provided leadership to product, sales, service and operations, hired talent and scaled the team to 80+ people. After the business came out of stealth I took on the role of Managing Director for Spec, Pupil's residential brand. Spec is building the new standard for the real estate and property industry, taking transparency to a new level by applying computer vision, machine learning and AI to analyse big data sets of accurately laser scanned properties. -
Chief Operating OfficerEasyproperty.Com Jan 2015 - Apr 2015London, Select A State..., GbWorking on operational strategy, process design, work flow and systems improvements to support the startup revolutionise how landlords and vendors market their properties. Responsible for management and team development of telesales, account managers and customer service teams. -
Head Of Operations / Head Of Product (Consumer Monetisation)Rightmove.Co.Uk Sep 2011 - Dec 2013Milton Keynes, GbP&L Responsibility and Strategy for Rightmove's Consumer Services Business, creating new products/services for third parties to reach Rightmove's consumer audience.Responsible for: team of developers, designers and QA, opening up the site to 3rd party advertisers via CPL and CPM display advertising models to create alternate revenue streams; strategy, design and launch of new responsive site tailored to casual browser content-driven personas. Achievements: • Doubled lead generation to partners and tripled revenue run rate YoY • Securing and retaining key industry accounts as customers• Being bold enough to bin an early iteration of the product• Display impressions growing at 22% MoM -
Head Of Operations / Head Of Product (Overseas Property)Rightmove.Co.Uk Dec 2008 - Jan 2012Milton Keynes, GbActing as Product Director with P&L responsibility for Rightmove's Overseas advertising business, marketing homes available abroad to Brits looking for second homes, investments or retirement.Responsible for: Leading a team of 20 sales, service, business analysts and developers, operating as a start-up agile business within Rightmove; relaunched overseas channel, customising user interface to differing personas of overseas buyers and sellers; P&L reporting to board.Achievements:• Grew revenue 11% and maintained membership through the credit crunch which otherwise saw the industry decline by 30% or more• Rebuilt organisation and implemented cultural and process changes to improve service levels, retention and engagement -
Head Of Operations / Head Of Product (New Homes Sme House Builders)Rightmove.Co.Uk Jul 2008 - Nov 2008Milton Keynes, GbP&L Responsibility for Rightmove's New Homes Business, looking after non-corporate New Home builders.• Strategy, Sales & Marketing responsibility for Rightmove’s New Homes product for house builders• Line and second line management of 11 field sales and 7 customer service staff• Operational management of the business, designing workflow processes, monitoring/reporting and management intelligence reports• Budgeting, forecasting and reporting at board level • Change management and support for team during a redundancy processAchievements:• Created new product propositions from existing assets at minimal new operational cost• Maintained revenue and sales targets despite house builders downing tools during credit crunch -
Head Of Operations / Head Of Product (Email Marketing)Rightmove.Co.Uk Aug 2007 - Jun 2008Milton Keynes, GbP&L Responsibility for Rightmove's Email Marketing Business and non-core product development.• Strategy, Sales & Marketing responsibility for Rightmove’s email products for business• Conceive, design, price, implement and operationalise new email products• Provide vision, leadership, coaching, support and 2nd line management to 8 staff• Budgeting and forecasting responsibility to board level• Ownership of product marketing and development, sales support and training • Present and train new products to internal and external customers working across multiple teams and business units• Research, evaluate and negotiate commercial terms with third partiesAchievements: • Created a £2million p.a. email marketing product in 10 months• Developed email products delivering 45% open rates and 22% click-through rates -
Head Of Operations / Head Of Product (Lettings)Rightmove.Co.Uk Jan 2005 - Aug 2007Milton Keynes, GbResponsible for: team of 15 sales and service, created and implemented strategy to move 2,000 letting agents from a free service to a chargeable product; product, people and P&L reporting to board.• Strategy, Sales & Marketing responsibility for Rightmove’s Lettings product for estate agents• Recruiting, line and second line management of team of field sales and customer service staff• Operational management of the business, designing workflow processes, monitoring/reporting and management intelligence reports• Budgeting, forecasting and reporting at board level • Key account client relationships and handlingAchievements:• Created and implemented business plan to move 2,000 letting agents from a free service to a chargeable one• Built product to a £4.5million p.a. turnover, exceeded revenue targets by £120k YR1, £400k YR2• Recruited and developed field sales and customer service staff who went on to receive promotions in other business units• Created rewarding and efficient processes for sales support/customer services teams subsequently adopted by other business units as benchmark -
Business Analyst & Product OwnerRightmove.Co.Uk Jun 2000 - Dec 2004Milton Keynes, Gb• Owned, designed, tested and documented the customer and user experiences including interface, usability, functionality look and feel• Managed cross-functional project teams through the design and development of solutions using best practice UML derived methodologies• Analysed business processes, opportunities and threats and created solutions that add value to the business and its customers• Proved, monitored and managed the business case, implementation, delivery and evaluation of projects• Inspired, trained and motivated stakeholders. Communicated and presented developments and relevant materials to every level; investors, staff and clients• Evaluated and account-managed third party services, negotiated terms and made recommendations to senior management
Robin Wilson Skills
Robin Wilson Education Details
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Bournemouth UniversityCreative Advertising -
Royal Latin School
Frequently Asked Questions about Robin Wilson
What company does Robin Wilson work for?
Robin Wilson works for Jack's Flight Club
What is Robin Wilson's role at the current company?
Robin Wilson's current role is Chief Operating Officer and Product Director.
What is Robin Wilson's email address?
Robin Wilson's email address is ro****@****rty.com
What is Robin Wilson's direct phone number?
Robin Wilson's direct phone number is (190)-869*****
What schools did Robin Wilson attend?
Robin Wilson attended Bournemouth University, Royal Latin School.
What skills is Robin Wilson known for?
Robin Wilson has skills like Management, Strategy, Business Planning, Email Marketing, B2b, Product Development, Online Advertising, Leadership Development, Change Management, Cross Functional Team Leadership, Business Analysis, Account Management.
Who are Robin Wilson's colleagues?
Robin Wilson's colleagues are Ana Laura Tapia, Jake Wolf-Jensen, Emani Mcbean, Anton Beliy, Gabriela Petherson Sampaio, Kamil Sumansky, Misha Mayzenberg.
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