Robin Justine Yaoto Email and Phone Number
- People manager with extensive experience in launching pioneer workflows and handling large/multiple teams- People Engagement Advocate for 8+ years organising corporate townhalls and engagement activities.- Expert in data management and reporting thru MS and Google Tools- Experienced in handling different LOBs (Healthcare, Telco, Insurance, Content Moderation, Quality Assurance and Social Media).- Accenture A-List Annual Awardee 2019 for Best Team Lead
Cognizant
View- Website:
- cognizant.com
- Employees:
- 278214
-
Operations LeadCognizant Mar 2022 - Present -
Team ManagerWillis Towers Watson Nov 2021 - Mar 2022Philippines -
Senior Team Lead - Social Media TeamsAccenture Feb 2021 - Nov 2021- launched and managed 3 social media teams (Social Escalations, Social Support and Social Listening)- B2B Operations and value-added driven research for process improvements -
People Engagement Project LeadAccenture Jan 2018 - Nov 2021PhilippinesPeople Project Advocate Overall Manager - handling 10+ Team Managers and 30+ FTEs under them prioritizing on overall engagement activities and work-life balance -
Senior Quality Assurance LeadAccenture Jan 2016 - Jan 2021PhilippinesSenior Quality Lead- Manages multiple teams of QAs for the entire Tier 1 QA Programs- Organizes calibration and sync with operations team globally.- Publish trends and quality opportunities to stakeholders (both client and operations)- Provides RCA and improvement plans based on trends and forecast.- Maintains a comprehensive SLA/KPI dashboard for stakeholders.- Directly reporting to client in USSpecial Project - Team Lead- Manages a group of hybrid FTEs that audit all the workflows globally to assess compliance rate of each and identify opportunities.PPA - Core Lead-Active Lead of Accenture's People Engagement Team that plans and execute townhalls and other project activities. -
Team Lead - Tier 1 And 2Accenture Aug 2014 - Dec 2015PhilippinesEscalations and Nesting Lead -
Training And Development SpecialistHome Development Mutual Fund (Pag-Ibig Fund) Mar 2013 - Aug 2013Philippines
Robin Justine Yaoto Skills
Robin Justine Yaoto Education Details
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Human Resources Development Management -
Accounting
Frequently Asked Questions about Robin Justine Yaoto
What company does Robin Justine Yaoto work for?
Robin Justine Yaoto works for Cognizant
What is Robin Justine Yaoto's role at the current company?
Robin Justine Yaoto's current role is Operations Lead.
What schools did Robin Justine Yaoto attend?
Robin Justine Yaoto attended Polytechnic University Of The Philippines, Polytechnic University Of The Philippines.
What skills is Robin Justine Yaoto known for?
Robin Justine Yaoto has skills like Order Management, Operational Excellence, Project Management, Corporate Events, Business Analysis, Problem Solving, Special Events Coordination, Daily Reports, Tier Ii Reporting, Team Management, Human Resources, Customer Service.
Who are Robin Justine Yaoto's colleagues?
Robin Justine Yaoto's colleagues are Srimanta Saha, Pramitayan Chinya, Shubham Gupta, Priyanka Darade, Rachel Valencia Ong, Rohini N, Rakesh Cts.
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