• Devised and taught lessons on topics such as K-12 high school curriculum, Waterloo Math Contests, and ESL• Formulated reports on students’ progress for both the employer and the parents and communicated future lesson plans customized for the student• Adjusted long-term lesson plans based on the clients’ desired timeline and goals (time spent and/or extent of mastery)

• Coordinated store traffic flow to ensure minimal crowding (especially in stressful, fast-paced situations such as during rush hours)• Handled return requests as well as complaints from customers; resolved any conflicts in a polite, yet effective fashion• Communicated closely with inventory department staff to ensure accurate accounting of products• Took responsibility of training new employees, emphasizing the importance of communication in customer service and teamwork; provided guidance and support to help them integrate seamlessly into the work environment and team

• Provided services to people suffering from homelessness• Folded laundry items for the shelter including linens, blankets, bedsheets, and pillowcases

• Organized paper documents for every teacher each day before school started to ensure that the teaching staff is well-equipped to proceed with the rest of the day’s teaching• Printed and delivered documents to the teachers’ classroom during the day in a timely manner • Helped organize school-wide events including Christmas activities and New Years celebrations• Supervised students during breaks and resolved any conflicts that arised