With over 20 years of experience in healthcare data and technical solutions, I am the Director of Data Analytics and Program Performance at CareFirst BlueCross BlueShield, one of the largest health insurers in the Mid-Atlantic region. I hold an MBA from MIT Sloan School of Management, an MS in Management Information Systems and Services from the University of Maryland Baltimore County, and a BS from The Johns Hopkins University. In my current role, I lead a team of professionals who develop and execute a portfolio of ELT technical solutions that cover various aspects of health plan operations and performance, such as value-based care, enrollment/disenrollment, financial performance, network adequacy, benefit-cost, sales and marketing, and customer service. I collaborate with IT to develop and support enterprise-wide strategies, telehealth, processes, and standards for business intelligence (BI), data discovery, and reporting. I also co-chair vendor management activity and oversee regulatory reporting, program audits, and RFP responses. My mission is to translate health data into a useful message for members, payers, employers, and government agencies, and to encourage all communities to adopt a healthy lifestyle and become partners in taking accountability of their health.
Listed skills include Process Improvement, Leadership, Hipaa, Healthcare, and 45 others.