Rob Ross is a President of Lion Digital Group..
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Information Technology CoordinatorFraser Northwest Division Of Family Practice Jan 2020 - Apr 2021New Westminster, British Columbia, Canada -
Vice President Sales MarketingDrive Home Today Aug 2018 - Dec 2018Phoenix, Arizona AreaDrive Home Today has taken the pain out of shopping for a vehicle and has completely eliminated the agony of being rejected for a car loan; a feeling too many Americans experience every day. This simple online application helps Americans find the best car loan options in their area, Taking the pain out of dealing with the pressures of a dealership. If you are in the market for a new vehicle there is no reason for you not to try this free online application. It’s easy, fast, and there is no… Show more Drive Home Today has taken the pain out of shopping for a vehicle and has completely eliminated the agony of being rejected for a car loan; a feeling too many Americans experience every day. This simple online application helps Americans find the best car loan options in their area, Taking the pain out of dealing with the pressures of a dealership. If you are in the market for a new vehicle there is no reason for you not to try this free online application. It’s easy, fast, and there is no obligation for you to move forward with financing if you choose not to. Pick a Car, Pick a Payment you choose it's that simple. Show less
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Account ExecutiveNational Signcorp Invesments Ltd Aug 2016 - Aug 2018Vancouver, Canada AreaAs a primary point of contact for customers, I sell and develop signage projects from lead to delivery. I enjoy overcoming challenges by thinking outside of the box to best meet our clients needs, all while driving a positive ROI. Through this approach, I have built long lasting relationships which drives referral business. -
ManagerOpenconnection Telus Mobility Oct 2011 - Mar 2013DeltaIn this experience of managing a sales team, we successfully continued to exceed our sales targets while having fun at the same time. This has taught me so many great attributes of leading and learning. Additionally I learned how to coach employees on how to respectfully assist and educate clients with technical and account issues, as well as asking the right questions to understand client needs. Top Achievements:We achieved monthly revenue growth of 15% to 20% per month while… Show more In this experience of managing a sales team, we successfully continued to exceed our sales targets while having fun at the same time. This has taught me so many great attributes of leading and learning. Additionally I learned how to coach employees on how to respectfully assist and educate clients with technical and account issues, as well as asking the right questions to understand client needs. Top Achievements:We achieved monthly revenue growth of 15% to 20% per month while most other Open Connection stores were growing 3% to 5%. Growth strategy focused heavily on encouraging repeat customer business.Our team conducted troubleshooting for iOS, Android, Windows Mobile, as well as interoperability compatibility between mobile devices, PCs and peripherals. Show less
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Telecommunications ConsultantBwireless Mar 2011 - Oct 2011This was a great experience to work in the flagship store of Telus. We were located on the ground floor of Telus building on Robson St. in down town Vancouver. We sold and supported a vast variety of Telus products including Smart phones, Optik Tv and internet to residential and retail clients. A major component to this position was conducting price plan assessment for new and existing, set up and troubleshooting of personal and enterprise email on an array of different… Show more This was a great experience to work in the flagship store of Telus. We were located on the ground floor of Telus building on Robson St. in down town Vancouver. We sold and supported a vast variety of Telus products including Smart phones, Optik Tv and internet to residential and retail clients. A major component to this position was conducting price plan assessment for new and existing, set up and troubleshooting of personal and enterprise email on an array of different platforms. Show less
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Pos Support TechnicianH.Y. Louie May 2007 - May 2010At H.Y. Louie, I was part of a small but nimble support team that took on outsourced technical support for the 45 IGA stores in BC. As a team, we developed our own strategy to improve the support to keep them up and running to maximum availability.I responded to 15 stores per shift, travelling to and from stores as needed to deliver new hardware or to fix existing hardware. I also provided phone support and troubleshooting to non-technical staff members in-store. We used… Show more At H.Y. Louie, I was part of a small but nimble support team that took on outsourced technical support for the 45 IGA stores in BC. As a team, we developed our own strategy to improve the support to keep them up and running to maximum availability.I responded to 15 stores per shift, travelling to and from stores as needed to deliver new hardware or to fix existing hardware. I also provided phone support and troubleshooting to non-technical staff members in-store. We used software for our phone in support line and an incident tracking software to ensure every support call was logged and completed in a timely and efficient manner. This role provided excellent lessons in teamwork and thinking outside of the box. Show less
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Service Dept. Manager And Senior TechnicianNedco Cellular Rogers Wireless Sep 2000 - Aug 2006Serviced several phones on a daily basis. Clients would often drop off their phones and pick them up in the same day. We provided an unlocking service which was a very demanding learning curve since it would change all the time and required us to constantly devise and implement new ways of unlocking devices. Maintained customer warranty records. Shipped phones to the manufacture and checked status from time to time on over-due phones. In this role I learned how support… Show more Serviced several phones on a daily basis. Clients would often drop off their phones and pick them up in the same day. We provided an unlocking service which was a very demanding learning curve since it would change all the time and required us to constantly devise and implement new ways of unlocking devices. Maintained customer warranty records. Shipped phones to the manufacture and checked status from time to time on over-due phones. In this role I learned how support and service are a key factor in having healthy sales growth. A complaint is a gift. Service with a smile and the true ability to care about the clients needs are all key factors in having repeat and new business. Show less
Rob Ross Skills
Rob Ross Education Details
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BcitGraduate With Distinction -
South Delta Senior SecondaryWood Work Career Prep, Modern Technologies.
Frequently Asked Questions about Rob Ross
What is Rob Ross's role at the current company?
Rob Ross's current role is President of Lion Digital Group..
What schools did Rob Ross attend?
Rob Ross attended Bcit, South Delta Senior Secondary.
What skills is Rob Ross known for?
Rob Ross has skills like Networking, Telecommunications, Troubleshooting, Management, Mobile Devices, Account Management, Direct Sales, Sales, Team Leadership, Technical Support, Team Building, Hardware.
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1gmail.com
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Rob Ross
Cambridge Creates Unique Learning Opportunities For The World'S Top Lawyers, In Their Specific Areas Of Practice.Toronto, On3rogers.blackberry.net, canexforums.ca, cambridgeforums.com2 +141670XXXXX
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