Rob Ross Email & Phone Number

New Westminster, British Columbia, Canada

Phoenix, Arizona Area

Drive Home Today has taken the pain out of shopping for a vehicle and has completely eliminated the agony of being rejected for a car loan; a feeling too many Americans experience every day. This simple online application helps Americans find the best car loan options in their area, Taking the pain out of dealing with the pressures of a dealership. If you are in the market for a new vehicle there is no reason for you not to try this free online application. It’s easy, fast, and there is no… Show more Drive Home Today has taken the pain out of shopping for a vehicle and has completely eliminated the agony of being rejected for a car loan; a feeling too many Americans experience every day. This simple online application helps Americans find the best car loan options in their area, Taking the pain out of dealing with the pressures of a dealership. If you are in the market for a new vehicle there is no reason for you not to try this free online application. It’s easy, fast, and there is no obligation for you to move forward with financing if you choose not to. Pick a Car, Pick a Payment you choose it's that simple. Show less

Vancouver, Canada Area

As a primary point of contact for customers, I sell and develop signage projects from lead to delivery. I enjoy overcoming challenges by thinking outside of the box to best meet our clients needs, all while driving a positive ROI. Through this approach, I have built long lasting relationships which drives referral business.

Delta

In this experience of managing a sales team, we successfully continued to exceed our sales targets while having fun at the same time. This has taught me so many great attributes of leading and learning. Additionally I learned how to coach employees on how to respectfully assist and educate clients with technical and account issues, as well as asking the right questions to understand client needs. Top Achievements:We achieved monthly revenue growth of 15% to 20% per month while… Show more In this experience of managing a sales team, we successfully continued to exceed our sales targets while having fun at the same time. This has taught me so many great attributes of leading and learning. Additionally I learned how to coach employees on how to respectfully assist and educate clients with technical and account issues, as well as asking the right questions to understand client needs. Top Achievements:We achieved monthly revenue growth of 15% to 20% per month while most other Open Connection stores were growing 3% to 5%. Growth strategy focused heavily on encouraging repeat customer business.Our team conducted troubleshooting for iOS, Android, Windows Mobile, as well as interoperability compatibility between mobile devices, PCs and peripherals. Show less

This was a great experience to work in the flagship store of Telus. We were located on the ground floor of Telus building on Robson St. in down town Vancouver. We sold and supported a vast variety of Telus products including Smart phones, Optik Tv and internet to residential and retail clients. A major component to this position was conducting price plan assessment for new and existing, set up and troubleshooting of personal and enterprise email on an array of different… Show more This was a great experience to work in the flagship store of Telus. We were located on the ground floor of Telus building on Robson St. in down town Vancouver. We sold and supported a vast variety of Telus products including Smart phones, Optik Tv and internet to residential and retail clients. A major component to this position was conducting price plan assessment for new and existing, set up and troubleshooting of personal and enterprise email on an array of different platforms. Show less

At H.Y. Louie, I was part of a small but nimble support team that took on outsourced technical support for the 45 IGA stores in BC. As a team, we developed our own strategy to improve the support to keep them up and running to maximum availability.I responded to 15 stores per shift, travelling to and from stores as needed to deliver new hardware or to fix existing hardware. I also provided phone support and troubleshooting to non-technical staff members in-store. We used… Show more At H.Y. Louie, I was part of a small but nimble support team that took on outsourced technical support for the 45 IGA stores in BC. As a team, we developed our own strategy to improve the support to keep them up and running to maximum availability.I responded to 15 stores per shift, travelling to and from stores as needed to deliver new hardware or to fix existing hardware. I also provided phone support and troubleshooting to non-technical staff members in-store. We used software for our phone in support line and an incident tracking software to ensure every support call was logged and completed in a timely and efficient manner. This role provided excellent lessons in teamwork and thinking outside of the box. Show less

Serviced several phones on a daily basis. Clients would often drop off their phones and pick them up in the same day. We provided an unlocking service which was a very demanding learning curve since it would change all the time and required us to constantly devise and implement new ways of unlocking devices. Maintained customer warranty records. Shipped phones to the manufacture and checked status from time to time on over-due phones. In this role I learned how support… Show more Serviced several phones on a daily basis. Clients would often drop off their phones and pick them up in the same day. We provided an unlocking service which was a very demanding learning curve since it would change all the time and required us to constantly devise and implement new ways of unlocking devices. Maintained customer warranty records. Shipped phones to the manufacture and checked status from time to time on over-due phones. In this role I learned how support and service are a key factor in having healthy sales growth. A complaint is a gift. Service with a smile and the true ability to care about the clients needs are all key factors in having repeat and new business. Show less

Technical Web Design, Graduate With Distinction

The Technical Web Design program is hands-on and combines current web design technologies with challenging assignments, structured.

Grade 12, Wood Work Career Prep, Modern Technologies.