I have truly enjoyed working as the Customer Advocate for Sesame Software, the fast-growing Silicon Valley-based enterprise integration and data warehousing company. I am responsible for monitoring the company’s entire customer base to ensure that each client is getting all they need in terms of products and service.Colleagues have told me I am a diligent, timely, hard-working, team-player that brings value and a positive attitude. I began my career at 16 by working in a small, family-run prototype machine shop. I am have worn many hats over the years in my various places of employment: from running a machine shop, to event coordination, to sales, to computer repair and IT support, to software QA testing. I am always willing to assist where needed and take lead of new challenges when they are presented to me. I have years of customer service experience and always ensure the customer is happy. I am a solutions oriented person and strive to find the answers to support both my colleagues and my customers. My computer knowledge and experience with business management make me a qualified applicant for any company. Skills • QA Lead and Software tester on a variety of projects for the Apple Online Store, Shasta QA and Tribal Data Resources• Apple-Certified Mac Technician (ACMT)• Apple Operating Systems (Mac OS and iOS) • Microsoft Windows and Office Suite • Office management • Customer service management• Accounting and business relationship management experience from D&R Precision Machining• Leadership and management experience• Invaluable knowledge of Apple products• Languages: Polish (fluent)
Listed skills include Iphone, Os X, Quality Assurance, Testing, and 46 others.