Robert Hill Email & Phone Number

Sarasota, Florida, United States

• Achieving & maintaining 93% current and virtually eliminating over-90 balances• Trusted to manage the entire accounts receivable processes for Harmar’s largest customer, the Veterans Administration• Ensuring accurate and timely billing, payment posting and reconciliation of the VA’s 50+ million in billings annually• Develop and implement efficient billing and collection strategies specific to the requirements of the Veterans Administration and their 25 Purchasing Agents which is resulting in improved DSO, cash flow, and decreased delinquency rates• Generate financial reports & analysis on accounts and offering insights into trends, payment patterns & opportunities for process improvement• Work with annual auditors (Grant Thornton) to satisfy AR data requests and provide elaboration and information on processes and data• Improved VA receivables aging to all-time company high

Gibsonton, Florida, United States

• Expedited the creation of purchase orders for new homes with home builders such a DR Horton, MI Homes and Taylor Morrison.• Advocated positive working relationships between superintendents and home builders to ensure progression of business.• Bolstered communication with superintendents to maintain business needs are satisfied.

Clearwater, Florida, United States

• Operated the setup process to enroll clients into programs that empowered them to challenge their consumer chargebacks.• Served as a constant contact with all internal departments to ensure all aspects of enrollment were set up properly and timely.• Certified all necessary documents and contractual items for client setup were received accurately

Clearwater, Florida

• Served as a conduit between our Company and our Clients to provide quality services to promote the efficient implementation of our Private Employer Organization (PEO) systems and solutions. • Responsible for enrolling a minimum of 15 accounts per month, and solicited ancillary and core benefits to Clients and their Employees.• Oversaw the processing and transmittal of initial payrolls for new Clients to ensure a smooth transition of the payroll function to the Client’s payroll/accounting team.• Ensured all contractual paperwork was received and in good order from clients prior to enrolling them for worker’s compensation benefits, and maintained contact with brokers and agents regarding Client’s enrollment status.

St. Petersburg, Florida

• Acted as the main service liaison to 50+ banks throughout the US which relied upon FIS for their credit card processing services. • Compiled comprehensive reports to guide and support institutions through various internal and FDIC audits.• Aided product marketing by upselling various FIS products such as Prodirect, Readi-Review and Credit Life Insurance.

Clearwater, Florida

• Responsible for servicing high end Clients in Promotions Operations, including Dell, McAfee, and Kaspersky. Ultimately given responsibility for the Hewlett-Packard team, which alone represented 30% of Company revenues.• Released over 10,000+ government orders for public sector end users, including the Department of Defense and the Department of Homeland Security.• Made recommendations to management for policy and workflow process improvement in monthly team meetings.• Selected to mentor and train new hires on rapid response to promotion requests and database administration.