Spearheaded key initiatives to position the company for continued growth and market leadership, including:Collaborated with cross-functional teams to develop a comprehensive marketing strategy & roadmap.Designed and facilitated OKR workshops to align teams around strategic goals.Led the development of S.M.A.R.T. KPIs to track progress and measure success.Led multi-million dollar RFP submissions to secure strategic partnerships.

Managed and co-managed multi-functional Agile UX studio teams at different stages of design and user experience including research, audit, requirements gathering, documentation, wireframe development, visual designs, videography, photography, prototyping and testing for The Walt Disney Company and MetaCo-Managed a project with the client to modernize multiple aging Oracle Forms and other legacy applications into an homogeneous usable platforms responsible for delivering content, ads, and metadata Managed a full-stack development team responsible for improving delivery times of content to a major streaming platformOnboarded new clients and projects providing a smooth transition for the customer from Sales to DeliveryDeveloped value frameworks with the client, sales and consultants to help drive measurable activities toward the clients desired business outcomesProvided all aspects of resource management including planning, onboarding, mentoring, capacity management, performance monitoring and career developmentProvided strategic direction to client and consultant team by sharing research and documentation of industry best practices of UX design and processesOversaw multi-million dollar budgets across numerous projects and statements of workLed the developed of a common budget burndown that benefited my customers directly and was used by all delivery staff on hundreds of projectsAs a result of the positive relationships I created and nurtured, I was able to negotiate new and extended contracts resulting in over $4 million in extended business in 18 months without the need for sales/marketing teams direct involvementBuilt an unequaled UX team by cultivating relationships with my customers and my recruiting staff and communicating the specific ethos and needs of the clientOrganized quarterly get-togethers for geographically disperse design teams across multiple projects creating a sense of one team all in to drive exceptional value for the client

Reviewed RFP requirements to ensure accuracy of sales estimates and promises Developed recommendations and a roadmap for Sitecore Marketing feature implementationDeveloped first estimates and sprint schedule based on feature requestsDeveloped system architecture documentsHelped guide clients in their effort to align their project with Agile methodologiesProvided leadership and supported day-to-day front and backend development activitiesCreated a tracking mechanism to monitor TFS tasks and bugs assigned to our groupHelped the PMO team to overcome mistrust from the client by communicating honestly with both developers and the client when issues aroseGuided weekly client collaboration calls with a focus on minimizing distractions throughout the week Guided Agile sprint activities including user story reviews, sprint estimation, burndown monitoring, daily standup, QA support, etc.

At Hedgehog Development I have overall responsibility for developing and implementing a go-to-market strategy, positioning Hedgehog as the dominant Sitecore Digital Marketing System (DMS) provider in the marketplace. My team on the west coast, collaborating with Hedgehog resources in the US and our international offices, will be providing our clients with clear strategic thought leadership along with tactical guidance through their DMS implementations. With my leadership, The Hedgehog team will expand on our already enviable expertise in Sitecore. In the coming months we will release and make available to our customers who are seeking ways to better engage with their customers a well-defined, repeatable, tested, and proven process to implement Sitecore DMS.

• Acted as Lead Technology Consultant and Program Manager for a highly-visible and major revamp of a website with over a million international page views per day• Utilized my expertise in Web Content Management while documenting current and to-be processes for delivery of multi-national content• Included all aspects of the Web Content Management lifecycle from empowering business users to maintain content on their own to development of applications to testing to analytics. These processes were mapped with a focus on allowing the right people to perform the right tasks at the right time, improving time-to-market, decreasing costs through automation, and improving productivity.• Led the effort to analyze and select vendors for customer engagement and CMS software that would enable these discovered processes • Analyzed and negotiated a very favorable contract, saving Digi-Key significant expenses and increasing overall product support• Led the implementation of Sitecore Customer Engagement and Content Management Software• Created the team of full-time and consultant resources to implement Sitecore and deliver the applications within that software to meet the business’ needs.• Introduced and led the migration from a ‘homegrown’ waterfall SDLC to Agile, further increasing productivity and staff morale.• Mentored IT management and revamped the Marketing IT Development Team• Responsible for ensuring SDLC procedures were followed in the areas of Business Analysis, Business Requirements, Project Status, Project Coordination, Issue Tracking, Testing, Technical and User Guide Documentation, Implementation and Post-production support.• Acted as a thought leader while leading Business Analysis meetings with the BA team to discover what the business wanted to accomplish

Manage a team of customer focused and entrepreneurial Content Management Strategists, Development, Administrative, Business Analysts, Project Management and Technical Support staff. Manage a team of highly skilled, highly motivated Enterprise Search Strategists, Development, and Information Architecture staff.

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As a member of the Department of Administrative Services (DAS) I worked with a team of 8 Interwoven TeamSite developers and administrators during the implementation of the Content Management initiative - Successfully implementated TeamSite 6.0, OpenDeploy, and MetaTagger - Managed the content conversion process for millions of legacy content objects - Collaborated with legislators and executive members of multiple state agencies to coordinate the rollout of content management across all state agencies - Led the effort to train over 1,800 state employees at all state agencies throughout the state - Lead instructor at Chemeketa Community College and multiple other sites throughout the state

- Led a team of business and IT professionals to define the vision, strategy, process, technology, and organizational models necessary to support enterprise-wide Intranet usage and contribution. - Developed current assessment/benchmarking, cost-benefit analysis, processes/services improvement analysis, project charter and plan, methodologies/approach for Enterprise Web team. - Developed a successful business case and strategy for Portal and Web Content Management. - Implemented Interwoven Teamsite 5.5.2. Developed user templates and processes for seamless integration with custom Portal solution. - Led the development of custom standards-based Portal solution for all Business to Employee sites using XML, HTC, XHTML, DHTML, C#, SQL Server, TSQL, and XSLT. - Led the development of multiple high profile web-based applications, including custom enterprise portal solution using ASP, ASP.NET, XML, XSLT, C#, Javascript, and Visual Basic .NET.

- Assisted with major conversion of DOS based application to Win32 application using Visual Basic 5, Visual C++, and various backend tools including SQL Server, Oracle, and Informix - Presented a technical report at a national healthcare conference training seminar, instructing a group of 250+ how to develop a productivity analysis tool using MS Access - Researched and developed a standard report writing tool for use with 200+ clients. RESPONSIBILITIES: - Database administration - SQL Server - Report development using TSQL, Crystal Reports and Informix - Application development using Visual Basic and C++ - Customer support and custom application modifications - Training

- Successfully led a development team for a capital purchase tracking system for 5 hospitals. - Provided application analysis, JAD facilitation, and functional specifications. - Awarded the prestigious Legacy CQI award by the CEO of the company for outstanding customer service and commitment to the company?s Core Quality Indicators. RESPONSIBILITIES: - Data tracking for quality indicators, inventory, etc. - Training for over 500 customers - Application development using Visual Basic, Access, VBA