Rob Pickering
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Rob Pickering Email & Phone Number

Chief Technology Officer at Tottenham Hotspur Football Club
Location: London, England, United Kingdom 9 work roles 2 schools
1 work email found @cbussuper.com.au 8 phones found area 139, 408, 138, and 128 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Work email r****@cbussuper.com.au
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Role
Chief Technology Officer
Location
London, England, United Kingdom

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Rob Pickering is listed as Chief Technology Officer at Tottenham Hotspur Football Club, based in London, England, United Kingdom. AeroLeads shows a work email signal at cbussuper.com.au, phone signal with area code 139, 408, 138, 128, and a matched LinkedIn profile for Rob Pickering.

Rob Pickering previously worked as General Manager - Technology/Chief Technology Officer at Afl - Australian Football League and Chief Technology and Digital Officer at Cbus Super Fund. Rob Pickering holds Hsc from James Fallon High School.

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{first}.{last}@cbussuper.com.au
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Profile bio

About Rob Pickering

As a CIO/CTO, I see my role as first and foremost a business leader. I see technology as an enabler of performance not a solution in its own right. As a result, I set and execute enterprise-wide transformational agendas that not only deliver performance gains but set up organisations for the future with flexibility and customer-centricity.Driven to not only make a difference but push what is possible to establish new benchmarks in performance and customer experience, I have most recently served as an executive and technology leader with the AFL, Open Universities Australia and CBUS Super, where I have played a key role in modernising technology delivery, driving revenue generation and monetisation initiatives, and aligning the customer experience with brand promise. In all roles, I led multimillion-dollar digital transformations with maximum return on investment, building in-house capability, technology connectivity and integration, technology innovation and new products, and more robust policies and risk practices that ensure high standard delivery, always. For my success, I have been recognised as a Top 50 CIOs for three years.I’ve often been told making the complex simple is my ‘superpower’. I work well as a conduit between teams, Boardrooms and the front-line, partners, vendors, contractors and diverse stakeholder groups, operating in politically complex scenarios. I understand the challenges of change and work to free up businesses from their problems with vision, securing buy in for the value that technology brings and guiding people in implementation.

Listed skills include People Management, Process Improvement, Technical Leadership, Infrastructure Design, and 37 others.

Current workplace

Rob Pickering's current company

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Tottenham Hotspur Football Club
Tottenham Hotspur Football Club
Chief Technology Officer
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9 roles

Rob Pickering work experience

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Chief Technology Officer

Current

London, London, Gb

As Chief Technology Officer at Tottenham Hotspur Football Club, I oversee the development and implementation of technology strategies across our world-class stadium, business operations, high performance facility and digital platforms. My role focuses on enhancing the fan experience by delivering cutting-edge digital solutions to engage and connect with our over 150 million fans globally in addition to leading technology in Europe's best stadium - the 62,062 seat Tottenham Hotspur Stadium in the North of London

Sep 2024 - Present

General Manager - Technology/Chief Technology Officer

Docklands, Vic , Au

Responsible for providing technology stewardship to the AFL and Marvel Stadium, I have navigated the business through COVID related challenges through to what is today, an exceptional position of growth and performance. Architecting and delivering a three-year transformation touching all aspects of enterprise systems, IT operations, infrastructure, and football technology while playing an active role in advancing innovation and revenue growth opportunities through fan engagement, experience and connectivity. This has involved managing a sizeable budget and large team of FTE, contractors and third parties to deploy first to market tech to a high standard.· Modernised and built capability including large-scale tech deployments to the AFL/club ecosystem that have unlocked value, improved fan experience and set new benchmarks in best practice.· Transformed corporate infrastructure backbone, driving implementations including Salesforce for CRM/marketing, MS Dynamics 365 for united finance/procurement, Workday for reporting, SuccessFactors for HR and MuleSoft for streamlined data transfer and carry over from legacy platforms.· Significantly enhanced fan experience (CX) and created (as well as realised) the vision of Marvel Stadium being the most technologically advanced stadium in the Southern Hemisphere.· Implemented the Southern Hemisphere’s first Amazon Just Walk Out Store and first in-world augmented reality (Google) wayfinding system in a stadium, showcased at Mobile World Congress in 2022.· Navigated the business through and out of COVID while stabilising the tech team and driving 96%+ employee engagement for over 3 years.

Oct 2020 - Sep 2024

Chief Technology And Digital Officer

Melbourne Cbd, Victoria, Au

Joining one of Australia’s largest superannuation funds, I have led a multimillion-dollar digital transformation that has established a sector leading in-house technology, cybersecurity, digital and data capability. Setting clear vision in a greenfield environment, I have operationalised strategy in line with the board’s agenda to align digital experience with member expectations, while simultaneously establishing a platform for growth. Today, I provide leadership to ~100 across technology support, digital, release and test, architecture, cyber security, data and information services, ensuring the IT operating model supports our colleagues and members.• Revolutionised member and employer touchpoints via the on time, budget and high quality delivery of the digital transformation, building an in-house technology capability (incl. DevOps) in less than 8 months;• Enabled the efficient scale of the organisation through the migration of internal infrastructure assets to the public cloud, while embedding agile to ensure the optimal delivery of future tech initiatives;• Strengthened cyber security and risk capability, developing the business’ first cyber security strategy, delivering the first ISO27001 certification in Industry Super and presenting to committees and the board on cyber security posture;• Set a compelling vision for teams during a period of significant change, supporting a significant increase in staff engagement scores to +90%;• Listed number 12 on the 2019 CIO50 and number 17 on the 2020 CIO50

Jan 2018 - Oct 2020

Head Of It

Melbourne, Victoria, Au

A turnaround role with Australia’s leader in online higher education delivery, I matured the IT operating model following the organisation’s decision to focus on its core business offering, transforming digital platforms to both enable the strategic direction and facilitate student growth. Setting the technology and digital strategy, I led a significant uplift in capability, executing a suite of transformational projects across the technology stack. My team included 6 direct reports, a wider team of 40 and up to 60 contractors during project delivery, and working in partnership with senior stakeholders, we elevated the quality and reliability of technology services.• Established the world’s first truly multisided education platform business, increasing new leads by 100% and re-enforcing the brand promise, leading a whole of organisation digital transformation in just 12 months;• Delivered millions of dollars in savings by right-sizing the IT operating model, improving the alignment of business objectives to technology outcomes;• Oversaw the relocation of Open Universities Australia to a new facility, including a significant technology uplift and migration to cloud;• Overhauled assisted customer experience channels to lift NPS scores by +50%, implementing omni-channel customer experience on a Cisco Contact Centre platform and AI powered chat bots;• Received Sitecore Global Experience Award for ROI, 2018 in recognition of transformation.

Jun 2016 - Jan 2018

Head Of It - Delivery And Support (Interim)

Melbourne, Victoria, Au

An interim role with Australia’s leading provider of essential utilities to fixed and mobile telecommunications and energy/water industries, I provided leadership across a 16-strong IT capability. A member of the Group Business Information Services management team, I was responsible for infrastructure, network, security and application development/support in an agile framework. During this period, I also managed the security response team, including security services aligned to ISO27001 and COBIT controls.• Realised cost savings while improving service delivery, championing simplification/rationalising vendors in an outsourced environment; • Led key projects including the migration of 1100+ users to Office365, including technical design, project management and implementation oversight;• Provided insight into a pending large scale IFS ERP deployment, assisting the project manager and business stakeholders with change management readiness.

Jul 2015 - Jun 2016

Chief Technology Officer

Anittel

Joining the executive team to head IT engineering and client service delivery, I supported a period of significant M&A growth, specifically leading the integration of four acquired businesses. With a focus on improving both client satisfaction and profitability, I developed engineering, product and marketing strategy, identifying internal operating efficiencies while redesigning offerings to optimise performance. My team encompassed more than 160 people across 17 locations, and with ownership of key and high value customers, I set and embedded a single, united culture for the national support function.• Transformed performance with +35% bottom line impact and +20% uplift in staff engagement, establishing improved communications, expectations and standards across the business;• Contributed to winning the Deloitte Fast50 on two separate occasions, also named one of the 50 largest managed services providers worldwide;• Oversaw ~15 integrations and 2 divestments including ASX listed entities, delivering operational efficiencies via rigorous systems and processes;• Created more attractive and profitable IT market offerings in partnership with tier 1 international vendors on innovative and market leading products.

Aug 2010 - Jul 2015

It Manager Asia-Pacific

Stockholm, Stockholm County, Se

Part of the senior global IT leadership team, reporting into the Global IT manager and responsible for all IT Outcomes within the Asia Pacific Region which also included a stint as an expatriate based in BeijingKey Responsibilities/Achievements included:* Developing, justifying, seeking approval and managing the IT budget across Asia. * Performed careful cost/benefit analysis for each purchase within tight budget guidelines. Negotiated contractor prices for outsourced work to maintain competitive advantage with minimal expenditures.* Development and standardisation of IT service delivery across the region, including the implementation of a Remote Management and Monitoring tool, a ticketing/helpdesk system and frameworks for support processes still in use today * Taking a lead role in the Global IT Steering committee along with the Global IT Manager,CFO and three Global financial controllers to discuss new directions and investment opportunities.* Designing of a business continuity plan for the entire Munters global group and design disaster recovery plans for all Asia Pacific offices ensuring data integrity and security* Managing several staff members in different time zones effectively as well as liaising with our Global Helpdesk and financial controllers in each country* Implementing ERP Packages in a number of countries without current ERP packages, designing business processes to reflect best practices and consulting the business to ensure smooth package integration using ITIL and Systems Development principles and best practices

Jul 2006 - Jul 2011

It Manager Australia/New Zealand

Stockholm, Stockholm County, Se

Munters is a multinational company who deliver services to customers in the Humidification, Dehumidification and Property Damage restoration areas. The Australian operations turn over in excess of 35 million dollars and have offices in 11 locations.Key responsibilities/achievements included:* Sole Project manager for an ERP implementation of the Australia/NZ business* Day to Day troubleshooting, maintenance and upgrading of IT resources in a 11 site business with over 200 employees* Implementation of a vehicle tracking and navigation system that improves our dispatch and technicians productivity by 20% based on a Navman solution* Renegotiated our supplier telecommunication contracts to save us in excess of $100000 per year* Brought our Australian operations in line with the Global Platform Standard for Munters within 8 months* Implemented an electronic time-clock system for our factory saving our Payroll staff almost 20 hours per month in re-entering timesheets along with improved accuracy and oversight of timesheet payments * Implemented an Australia wide WAN with significantly improved connectivity between sites providing large productivity gains to the business

Aug 2006 - Apr 2007

Lead Systems Engineer

Aspirence

Aspirence IT were one of the biggest IT companies in New South Wales. Servicing clients ranging from 2 to 5000 PC's it was considered the fore runner of technology implementations in regional Australia. They were Microsoft Gold certified partners, Cisco Premier Certified Partners and IBM Gold Certified partners.Aspirence were acquired and rolled up into the Anittel group in 2010. Key responsibilities/achievements included: * Responsible in a contracting role for the maintenance of networks from 5 PCs through to 5000 PCs including all business process design and general troubleshooting for over 200 clients* The lead engineer on the provisioning of a 36 site 5000 PC network upgrade including the procurement, installation and configuration of 36 servers in a wide area network whilst directing junior staff to perform low end work all in a very tight timeframe* Responsible for a greatly improved relationship with our major suppliers and responsible for all IBM liaison and procurement during this time* Vast exposure to a variety of different problems in different scenarios including troubleshooting and repairing systems never seen before* Provide advice and recommendations to boards of large businesses and smaller business owners/managers

Apr 2000 - Aug 2006
2 education records

Rob Pickering education

Hsc

James Fallon High School

Certificate In Global Management, Digital Transformation

Insead
FAQ

Frequently asked questions about Rob Pickering

Quick answers generated from the profile data available on this page.

What company does Rob Pickering work for?

Rob Pickering works for Tottenham Hotspur Football Club.

What is Rob Pickering's role at Tottenham Hotspur Football Club?

Rob Pickering is listed as Chief Technology Officer at Tottenham Hotspur Football Club.

What is Rob Pickering's email address?

AeroLeads has found 1 work email signal at @cbussuper.com.au for Rob Pickering at Tottenham Hotspur Football Club.

What is Rob Pickering's phone number?

AeroLeads has found 8 phone signal(s) with area code 139, 408, 138, 128 for Rob Pickering at Tottenham Hotspur Football Club.

Where is Rob Pickering based?

Rob Pickering is based in London, England, United Kingdom while working with Tottenham Hotspur Football Club.

What companies has Rob Pickering worked for?

Rob Pickering has worked for Tottenham Hotspur Football Club, Afl - Australian Football League, Cbus Super Fund, Open Universities Australia, and Service Stream.

How can I contact Rob Pickering?

You can use AeroLeads to view verified contact signals for Rob Pickering at Tottenham Hotspur Football Club, including work email, phone, and LinkedIn data when available.

What schools did Rob Pickering attend?

Rob Pickering holds Hsc from James Fallon High School.

What skills is Rob Pickering known for?

Rob Pickering is listed with skills including People Management, Process Improvement, Technical Leadership, Infrastructure Design, Microsoft Technologies, Educational Technology, Technology Implementation, and Technology Planning.

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