Rob Steele Email & Phone Number

Mooresville , North Carolina, Us

Mooresville , North Carolina, Us

Cosmetic and Medical marketing consultant who also assists with operations and financial reporting. Projects or on-going support. Project or contractual Medical Manager with expertise in operations, software, and marketing.

Hickory, North Carolina, Us

Brooklyn, New York, Us

Working with the Dental Community on behalf of www.health.getstreanlined.co for the implementation of a progressive marketing strategy. Researched market for an extensive lead list with contacts and bio's. Project completed and value delivered.

Startup consultant for medical & cosmetic provider. Implemented operational and financial procedures. Initiated marketing campaigns for referral sources and aesthetic sales.

Raleigh, Nc, Us

• Management of a seven medical and esthetic provider group. Responsible for 35 diversely talented associates. Lead group to record year including esthetic growth. Modernized group's infrastructure for the future. • Established marketing template for esthetic and medical divisions with focus on digital capabilities, image, website, social media, lead generation, newsletter and mailing list, campaigns, promos, events, POS, and print assets. Redesigned esthetic group for talent, customer service, and lead consults. • Implemented new PM software, (Modernizing Medicine), from data build to integrative 3rd party automation. Automated benefits, payroll, reminder services, and payment systems. Maintained and upgraded IT infrastructure including cloud services while reducing financial burden. Positioned for the future by the use of data and real-time clinic oversite. • Directed financial functions including office tools and controls, accounting (QuickBooks), P&L, analysis, medical billing, business and insurance contracts, regulatory, and ROI. • Integrated new esthetic treatments and products in consistent coordination with our business partners including Allergan, Galderma, Sciton, Candela, Cool Sculpting, Alastin, Colorscience, Skinbetter Science, Isdin. Evaluated and integrated cutting edge medical solutions.

Practice Manager• Comprehensive operations of multiple sites and including 40 diversely talented associates. In addition to daily clinic operations also oversaw a secondary staffing model for Urgent Care. • Provided excellent patient services related to twelve providers. Harmonized departments including referral or scheduling group, Medical Assistants, Front Desk, Imaging Technicians, Financial Counselors, and Team Leaders. • Define goals with agenda driven meetings while improving teamwork and performance. Promote continual personnel improvement with continual cross training.• Responsible for all aspects of call center, customer satisfaction, and image or presentation. • Evaluate revenue performance based on metrics and audits. Data analysis with advanced Excel including with pivot tables Improved revenue by targeting opportunities. Improved tools per contracts and OOP. • Instituted patient interfacing Financial Counselors to improve benefits, collections, and patient communication.

• Manage all aspects of a seven provider medical practice. Set the agenda for the Board of Directors and guided group through challenging healthcare changes while improving operations and patient satisfaction.• Revenue cycle management including improving cash flow and Billing Department streamline.• Negotiated and monitored all contracts including insurance carrier contracts. Reduced expenses and directed the company to an annual increase in profits. • Managed twenty associates and enforced an entrepreneurial team effort. Directed Clinical, Billing, Front Desk, Providers, Scheduling, and Radiology areas. • Human resources including job descriptions, employee records, payroll preparation, benefits administration, hiring, counseling, reviews, dismissal, and employee meetings. • Performed all corporate accounting related functions including purchasing and accounts payable. Assisted CPA with bank reconciliation, financials, financial planning, and budgets. • Responsible for HIPAA, OSHA, and billing compliance. • Responsible for coordination of IT resources and the integrity of our network.• Coordinated all marketing efforts including health fairs, reaching out to referral sources, and advertising. Assisted with designing company website and performed updates. • Facilities management including refit projects, housekeeping, safety, security, signage, and equipment maintenance.• Performed lengthy due diligence process for buy-out of Northshore Orthopedic.• Achieved Meaningful Use stage 1 and PQRS.

Charlotte, Nc, Us

•Directly managed a team of over 40 Finance associates while supporting 13 partners, 23 providers, 10 physician clinics and 5 ambulatory surgical centers. Had indirect management responsibility for company's 120 employees. •Revenue Cycle Management for six companies including billing, accounts receivable, collections, monthly close, and financial reporting. • Accounts receivable accomplishments include initial reduction by 50% and maintaining DOS at 30 days. • Aggressive collection processes including in-house and the integration of an outside collection agency. • Directed all accounts payable processes including vendor negotiations, annual review and bidding, contract management, approval, controls, and related accounting functions.• Directed additional Finance departments including Front Desk, Coding, Credentialing, Benefits, and the HQ call center• Human resources including talent searches, screening, hiring, reviews, goals, and termination. I also maintained position descriptions and corporate structure in an evolving environment.• Directed IT activities including data conversions, negotiating and approving all software and hardware purchases, and implementation teams for Misys software. • Instituted Corporate S.O.P. for the Finance and Benefits departments.• Led the overhead committee meetings with partners. • Led the management’s operational meetings. • Major projects include opening of 5 ambulatory surgery centers. Member of joint venture operational group with primary responsibilities of IT, billing, and benefits. Designed registration, collection, coding, authorization, and monthly reporting procedures for multiple integrated companies. • Designed and maintain corporate website which is integrated with our PM software. • Responsible for all corporate reporting for data retrieved from our PM software. This includes cross entry preparation for accounting software. • Financial Analysis including P&L variance and ad hoc reporting.

Bachelors, Business Administration

Associates Of Applied Science, Business Administration