• Developed and launched the software and infrastructure for core B2C services (shopping cart, fulfillment and delivery tracking, at-home DNA & hormone testing, lab testing, telehealth, prescriptions, automated billing & invoicing, payment disputes, reporting, CRM) to over 600 customers• Designed and implemented physical, technical and administrative safeguards for HIPAA compliance, with zero outages or breaches

Formerly Codebox Systems LLC• Designed and developed websites, e-commerce, infrastructure, automated tests, reporting, and monitoring, contributing to the successful launch of15+ client projects and a 25% increase in operational efficiency.• Implemented web scrapers, Large Language Models (LLMs), and AI chatbots, reducing customer service and training costs by 60% and improving customer satisfaction scores by 30%.

• Reduced software errors by over 60% during deployments by implementing an auto-testing and provisioning system• Implemented log querying and visualizations, reducing diagnostic efforts and time to resolution by over 60%• Launched scaled HIPAA data solution, creating a national secure network that grants compliant access to patient data

• Led and managed technical, scheduling, and budget aspects of a cross-functional team of 20 members, resulting in the on-time delivery of with budgets exceeding $500,000.• Spearheaded the implementation of development standards, automation, and a software release strategy, reducing deployment errors by 35% and improving development efficiency by 20%.• Designed and developed a JavaScript gaming framework and tools that powered 50+ interactive media campaigns across desktop and mobile platforms, boosting client engagement rates by 40%.

• Managed a team of 9 web developers• Developed JavaScript frameworks and tools to deliver an engaging, online education experience for students K-12• Developed educational software and games