Anna Robles Email & Phone Number

Barcelona, Ct, Es

Barcelona, Catalonia, Spain

Barcelona, Catalonia, Spain

Barcelona, Catalonia, Spain

- Designed, executed, and managed 8 programs and its on-site activities, and logistics to ensure customer satisfaction and smooth program operations. * Reached a 98% satisfaction rate for program trips and 92% for overall program for Q1-3 exceeding the minimum target of 80%- Interviewed, hired, and supervised 12 Program Coordinator interns throughout program cycles.- Successfully devised annual program budgets and executed on-site activities within allocated financial parameters. * Achieved outstanding financial results, generating an average profit of 55% (Q1-3) and 52% (Q4) over the required 43% profit margin.- Performed diverse operational marketing tasks including merchandise design and produce, influencer management, and graphic design.

Barcelona

San Francisco Bay Area

-Directed and implemented on-trend marketing campaign projects-Created social media, blog, and newsletter content in order to drive brand awareness and attract new customers-Increased TikTok following from 525 to 30k in 7 months-Increased Instagram following from 65k to 104k in 20 months-Collaborated with companies on merchandise, social media content, and events to expand target audience (Care Bears, San Holo, Nike)-Managed marketing team including a graphic designer, marketing interns and content production interns-Organized and hosted marketing events such as celebrity parties, grand openings, and community fundraisers

San Francisco Bay Area

Sonoma, California

-Approve and update ongoing calendar of events for 350 member businesses-Create business listings for members for use on website-Present on regular video blog, This Week in Sonoma, featuring travel and lifestyle events-Digital asset management of photos and Broll-Manage Youtube by editing and uploading videos and optimizing them to search

Sonoma, Ca

-Manage daily operations of grocery store to meet store goals: interact with vendors, prepare purchase orders, reset shelves, update prices-Follow and enforce store policies, security measures and customer service standards-Ensure that all products are properly tagged, labeled, and priced correctly-Assist in recruiting and training staff on assigned responsibilities-Manage inventory control to avoid over stock, low stock, spoilages, and damages-Orchestrate inventory control, including new products, in order to benefit my employer's bottom line-Setup product displays around the store to enhance promotions-Attend trade shows to learn about new products and take advantage of opportunistic pricing-Answered customers' questions about merchandise and advised customers on merchandise selectionAchievements:Increased bakery sales by 22% within 8 months by watching trends and bringing in new items

Sonoma, Ca

-Content management: plan, organize, photograph, and write posts for Facebook-Identify the best marketing tactics to obtain the most engagements-Create a regular publishing schedule-Promote new products and sales through social advertising-Manage reviews, questions, store holiday hours on Google, Yelp, and Nextdoor-Respond to negative reviews in a professional and polite manner and work in house on common complaints to prevent further negative reviewsAchievements:Organic traffic rose 500% on Facebook within 12 months

Sonoma, Ca

-Handled high volume customer orders in fast paced environment with excellent accuracy-Focused on high level of friendly and helpful customer service-Organized and filed paperwork and invoices that hadn’t been organized in over five years which resulted in a more efficient program to organize the paper that flowed into the business -Created content about store’s employees and sales promotions on the business’ Facebook page

Greater San Diego Area

Created my own travel, fashion, and food blog to share my adventures. http://annasmap.com/

San Diego, California

-Managed infection control - prepared and sterilized instruments and equipment-Helped practice run smoothly by maintaining dental supplies and ensuring equipment operates effectively-Edited charts and records to show the progression of patients-Interacted with patients to resolve issues and confirm or reschedule appointments with enthusiasm and kindness

Greater San Diego Area

-Cared for two girls ages 10 and 14-Managed active calendar of appointments including sports games/practices (tennis, lacrosse, soccer), piano lessons, theater productions, playdates, etc.-Assisted with homework and school projects-Intervened during strong disagreements, establishing open and safe environment for communication

San Diego, Ca

-Increased sales and brand awareness by promoting company on social media via frequent targeted postings-Ran a "social media takeover" on the company's Instagram-Displayed and sold inventory at a local philanthropy event

San Diego, Ca

-Assisted in designing products and displays by sharing ideas and feedback with designer-Organized and hosted trunk shows - my first event resulted in 15% higher sales than company’s previous efforts-Created content for social media in order to drive brand awareness and attract new customers-Monitored customer feedback and complaints

San Diego, California

-Assisted customers with purchases, locating products and sizes, and dressing rooms while keeping a friendly and helpful attitude-Handled cash and credit transactions-Kept updated knowledge on the store's sales goal, loss prevention, and promotions-Conscientious regarding store appearance and merchandise display

Bachelor'S Degree, Business Marketing

Activities and Societies: Kappa Delta Sorority, Best Buddies SDSU, VP Public Relations for SDSU Lettuce Club

Business Administration And Management, General

Study Abroad: Gained knowledge about Business in Spain and gained a global perspective.

Education record

Activities and Societies: Yearbook Editor, Seal of Biliteracy, California Scholarship Federation, Tennis Team Captain, Photography

Education record

Studied Spanish through Education First's intensive course program in Barcelona, Spain during the summer of 2012.