Matthew Robles Email & Phone Number

Irving, Tx, Us

Redmond, Washington, Us

- Create a strategic relationship with key stakeholders within our customer organizations, including the IT Directors, CTO, CIO, and Line of Business leaders as well as technology professionals. Demonstrate a deep understanding of the market forces affecting our customers and offers insight into new ways Microsoft can provide greater value in helping our customers meet their business goals.- Responsible for sustainable growth through routinely partnering with Services Sales and other Services personnel to strategize on ways to create new opportunities within the accounts they service. Responsible for the profitability of our services through portfolio management including contract consumption, contribution margin, operational expense management, and revenue growth, all in a manner consistent with Microsoft's legal, fiscal and personnel policies. - Proficient in understanding the Premier Services portfolio and be able to articulate the value of these services to our customers. Partnera with our customers to ascertain their IT priorities in order to set a long-term strategy for service delivery that aligns to their business objectives. Literate and conversant on the Microsoft technology, method, and procedures for its application.

Redmond, Washington, Us

Customer service. - Giving daily Workshops for customers in the Microsoft Community Theater. - Give clients Personal Training in the Microsoft/Windows areas. - Help customers discover, enable, and implement high value Microsoft technology solutions and services across a broad range of devices that meet their individual needs and exceed their expectations. - Flawlessly execute the sales and service strategies of the Microsoft Retail organization. - Present total solution offerings and sales support based upon each customer’s unique needs, both before and after the sale. - Maintain expert level product knowledge in all Microsoft retail products, devices, and services offerings. - Continuously learn through others, self- educate, share specialized knowledge, and expertly demonstrate and present the newest product and service offerings across all devices. - Collaborate with peers, store leaders, corporate, and field team members in the development of the necessary tools and program offerings that will lead to long-term relationships with elated customers.

Redmond, Washington, Us

- Customer service.- Giving daily Workshops for customers in the Microsoft Community Theater.- Give clients Personal Training in the Microsoft/Windows areas.- Help customers discover, enable, and implement high value Microsoft technology solutions and services across a broad range of devices that meet their individual needs and exceed their expectations.- Flawlessly execute the sales and service strategies of the Microsoft Retail organization.- Present total solution offerings and sales support based upon each customer’s unique needs, both before and after the sale. - Maintain expert level product knowledge in all Microsoft retail products, devices, and services offerings.- Continuously learn through others, self- educate, share specialized knowledge, and expertly demonstrate and present the newest product and service offerings across all devices.- Collaborate with peers, store leaders, corporate, and field team members in the development of the necessary tools and program offerings that will lead to long-term relationships with elated customers.

Redmond, Washington, Us

Customer service. - Giving daily Workshops for customers in the Microsoft Community Theater. - Give clients Personal Training in the Microsoft/Windows areas. - Help customers discover, enable, and implement high value Microsoft technology solutions and services across a broad range of devices that meet their individual needs and exceed their expectations. - Flawlessly execute the sales and service strategies of the Microsoft Retail organization. - Present total solution offerings and sales support based upon each customer’s unique needs, both before and after the sale. - Maintain expert level product knowledge in all Microsoft retail products, devices, and services offerings. - Continuously learn through others, self- educate, share specialized knowledge, and expertly demonstrate and present the newest product and service offerings across all devices. - Collaborate with peers, store leaders, corporate, and field team members in the development of the necessary tools and program offerings that will lead to long-term relationships with elated customers.

Redmond, Washington, Us

Customer service. - Giving daily Workshops for customers in the Microsoft Community Theater. - Give clients Personal Training in the Microsoft/Windows areas. - Help customers discover, enable, and implement high value Microsoft technology solutions and services across a broad range of devices that meet their individual needs and exceed their expectations. - Flawlessly execute the sales and service strategies of the Microsoft Retail organization. - Present total solution offerings and sales support based upon each customer’s unique needs, both before and after the sale. - Maintain expert level product knowledge in all Microsoft retail products, devices, and services offerings. - Continuously learn through others, self- educate, share specialized knowledge, and expertly demonstrate and present the newest product and service offerings across all devices. - Collaborate with peers, store leaders, corporate, and field team members in the development of the necessary tools and program offerings that will lead to long-term relationships with elated customers.

Redmond, Washington, Us

- Customer service.- Giving daily Workshops for customers in the Microsoft Community Theater.- Give clients Personal Training in the Microsoft/Windows areas.- Help customers discover, enable, and implement high value Microsoft technology solutions and services across a broad range of devices that meet their individual needs and exceed their expectations.- Flawlessly execute the sales and service strategies of the Microsoft Retail organization.- Present total solution offerings and sales support based upon each customer’s unique needs, both before and after the sale. - Maintain expert level product knowledge in all Microsoft retail products, devices, and services offerings.- Continuously learn through others, self- educate, share specialized knowledge, and expertly demonstrate and present the newest product and service offerings across all devices.- Collaborate with peers, store leaders, corporate, and field team members in the development of the necessary tools and program offerings that will lead to long-term relationships with elated customers.