Good communication is an essential part of getting results. Whether it's to build something, improve a process, or enable you to move to the next step in the plan, success depends on good information. There's nothing more frustrating than buying a new widget that comes with unclear instructions, or clicking on a search result only to find a website that doesn't give you what you're looking for.I create and manage information that helps people and organizations get the results they're looking for, whether that's insight on how to do something or knowledge to move them forward on the path of what they need to know. It's what I'm a stickler about.My background as an engineer in the aviation industry and my experience as an online publisher and web content writer allow me to bridge the technical and communication worlds. I can write technical communications and web content of a technical or non-technical nature.What excites me is developing information that ultimately helps the end user meet their needs or solve their problem. That's good information that adds value.Specialties: creating, writing and managing content; synthesizing information; technical communication; web content development; writing for the right audience; airline and aviation engineering; copy editing