Lead the City of Seattle’s work in applying technology, data, and innovation to benefit Seattle residents and businesses, supporting the needs of City departments for the nation's 18th largest municipality. Seattle operates with a team of ~13,000 employees, on a $7.4B budget, covering 84 square miles.Serve as the principal technology leader for the City, with responsibility for the City’s technology vision, strategy, resources, and management. Reporting to the Mayor and serving on the Mayor’s Cabinet, oversee the delivery of all technology services within the City, lead an organization of ~670 employees, and manage an annual operating budget of ~$270M and a capital budget of ~$24 million. Ensure Seattle IT is a trusted partner that provides secure, responsive, and trusted technologies that enable the City to deliver exceptional services to the public equitably. Seattle IT provides strategic direction for the City's information technology; engages with Seattle residents to advance equity and privacy, engagement of civic technologies, and affordable connectivity for all; and produces Emmy-award-winning programming about and for the community. Help advance Mayor Harrell’s Vision of One Seattle for the community and City departments. Serve as advisor and consultant to executive leaders on major technology issues, policies, and in citywide decisions, including the acquisition and use of technology.

San José consists of 7,000 employees, 185 square miles, and carries a $6B budget-- all serving 1M residents and almost 60,000 businesses at the heart of Silicon Valley. Municipal service sites include the City Hall tower and campus, public safety stations, environmental services/utilities plants and facilities, SJC airport, Happy Hollow Park and Zoo, and a large system of libraries and community centers. 2021-2024-- Deputy City Manager Provide leadership for the City's Transportation and Aviation City Service Area, Technology and Cybersecurity, and the Planning and Permitting Focus Area-- a combined portfolio of $480M in operating budget, carrying a $1.57B 5-year CIP, and with 1,180 FTE employees. Ensure the City's One Team values are realized and that City teams produce positive community outcomes related to air safety and traffic, transportation safety and flow, pavement and ADA improvements, forestry, technology and data, and effective execution of multi-billion dollar projects. Coordinate City Council Committees and serve as City Management sponsor for audits and initiatives. 2016-2022-- Chief Information OfficerDirected technology projects and operations, strategic direction, policies, City Customer Contact Center, and customer experience services for the full-service municipality, the tenth largest city in the United States. Led creation of Citywide 311 as a service center, community platform, customer service hub, and built equity and data analytics into City service delivery. Co-founded National 311 Day with Google.org and a select group of peer cities.The City of San José is marked by innovative partnerships and digital inclusion initiatives with partners such as Bloomberg Philanthropies, Knight Foundation, Silicon Valley Community Foundation, Dell, Google, Oracle, Zoom, Armorblox, UrbanLogiq, SmartWAVE, Axis Security, Facebook, Microsoft, Box, Ruckus, Intel, Nvidia, SpringML, Tines, FUSE Corp, Stanford, Harvard, and others.

Cybersecurity Learning Leap K-PrizeThe Cybersecurity Learning Leap is focused on finding thought-leaders who can shift the industry and help companies, institutions, and non-profits become Secure and Enabled. Genius Fellows are those individuals who can make this shift happen through research, leadership, and innovative methods.

Directed information technology services, projects, and operations for the full-service municipality and utilities. Avondale is a community in the Phoenix Metro Area. The organization has over 20 major facilities, including the Civic Center campus, public safety stations, water and wastewater plants, water well sites, municipal court, a public works operations center, libraries, community resource centers, and a sports center complex. Simultaneously served as the Chief Security Officer (CSO) for the City and its utilities enterprises. Achieved award-winning work with partners on cybersecurity resilience, intelligence sharing, operational and utilities security, a new education/development channel, and multi-sector collaboration.

Directed information technology functions and the local telecommunications utility for the full-service municipal government and utilities, in a university community. Internally, responsibilities focused on setting work plans and resource priorities for IT while developing technical staff to support the goals of City Council and departments. Ensured coverage of major service sites, hydroelectricity and water treatment plants, and a municipal airport. In addition, directed operations of the cash-funded municipal telecommunications utility, Ashland Fiber Network (AFN), leading a successful and rapid turnaround effort. Developed the utility’s strategic business plan with the executive board, improving revenues by almost 10%, cutting cost of operations by 14%, increasing debt pay-down by 15%, tripling capital investment, and growing market share from 41% to 46% in one year. Managed services for customers across Internet, cable television, services, and business data lines. Oversaw the utility’s physical plant of ~150 miles of fiber and cable, the cable television head-end facility, communications towers, and network management systems. Also directed service partnerships with local businesses reselling utility services.

Directed information technology strategy, projects, and operations for the state wildlife agency, a revenue-funded government enterprise. Organization maintained 18 major sites across Colorado and carried an annual budget of approximately $115 million.

Managed the enterprise information technology portfolio and architecture, long-range planning, budget process, all online services, procurement and contracts, and policies for the full-service municipality of ~360,000 citizens. Directed IT for the City's Insurance and Claims/Risk Management Division, led the City's participation in the ICMA Center for Performance Measurement and benchmarking, and oversaw IT coordination across city enterprises. Led critical projects. Organization consisted of approximately 2,500 FTE, over 25 major municipal and public safety sites, an annual city/utilities budget of approximately $1.5 billion, and general government IT budgets of over $8 million.