Senior Director, Medical Economics
Tampa, Florida, United States
Managed the Utilization Management, Care Management, Health Benefit Ratio Cost savings, Long Term Support Services, and Audit and Regulatory reporting teams. • Hired to lead the Utilization Management reporting team which quickly lead to the addition of the Care Management and Long Term Support Services reporting teams of 45 associates. In addition moved the Cost Savings (HBR) reporting in house that was being developed through a contract with Accenture. • Took a new direction working directly with internal customers to provide personalized deportment reporting that provided the needed reporting to achieve and enhance our savings. • Developed a department standard of reporting that created confidence within the organization of the team’s value to each department. • Implemented an intake system that created consistency, accuracy, and timeliness in building out the reports based on having all requirements and needed metrics from the initial intake. • Implemented Tableau as the reporting platform. • Managed the audit and regulatory reporting including ODAG, NCQA, Quality, and Appeals reporting. Lead the development of new internal weekly reports that provided the business the opportunity to see the direction of performance leading to the improvement of audit scores.• Led team that created the PHS KPI report that has evolved into the “Integrated 2021 KPI Executive Dashboard” for Population Health, Medical Affairs, and CABH.