Operations Manager with working knowledge of distribution center practices and procedures. Experienced in leading workgroups in the areas of Inbound and Outbound Operations, Inventory Control, Quality Verification/Quality Control. Instrumental in implementing processes to optimize warehouse operations. Strong people leader with the ability to effectively manage and mentor managers/supervisors as well as associates to achieve peak performance. Works both autonomously and collaboratively with strong attention to detail and effective prioritization. Proven success in improving workload efficiency and reducing operating expenses. Proven flexibility and adaptability in diverse work environments. High initiative to exceed aggressive goals on time and under-budget. Start-up experience. Extensive exposure to numerous WMS systems.
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Global Operations And Facilities ManagerPeruvian Connection Feb 2022 - Jul 2024Managed Inventory control, Packing, Shipping, Receiving, and Returns departments in US and leadership teams in Neverlands operationsImplemented Standard work in all departmentsImplemented production standards in all departmentsPlayed key role in Dynamics 365 Integration go-liveMentored Operations Leadership/Hourly Teams
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General Manager/Site ManagerPropak Logistics Dec 2016 - Jan 2022Responsible for 3rd highest volume Propak site in the USEstablish collaborative partnership with all aspects of Walmart Distribution Operations TeamResponsible for all Inbound/Outbound and Returns operationsManage PL, and HR responsibilities as only on-site leadershipLed employees 7 days a week consisting of 2 shiftsAchieved 2 years no lost time injuryAchieved 3 years meet PL expectationsPresented cost analysis of turnover at all-company annual meeting
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Distribution/ Warehouse ManagerRedemption Plus Jan 2014 - Oct 2015Managed Outbound, Inbound and Production operationsMentored distribution leadership and hourly team to achieve strategic goalsSuccessfully coordinated core carrier change for LTL and ground logisticsSuccessfully implemented production standards for picking and receipt of goodsImplemented Continuous Improvement/5S concepts for operational areas
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Operations ManagerMusicians Friend Jul 2013 - Jan 2014Managed Outbound, Inbound, Warehouse 2nd shift operationsLed 4 Operations supervisors, responsible for 110 hourly associatesImplemented 5S lean elements
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Distribution / Logistics SupervisorYrc Worldwide Jan 2011 - Jun 2012Supervised 30 inbound and outbound team members in a unionized environmentConducted annual performance appraisalsInterviewed and hired exempt and non-exempt staff
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Warehouse ManagerBosch Communications Aug 2008 - Dec 2010Provided effective feedback to employees regarding hiring and performance issues/reviewsImplemented standard operating procedures and best practicesManaged domestic and international shippingSkilled in order-fulfillment and troubleshooting associated with deliveryManaged shipping and receiving operationsEstablished warehouse physical and end-of-year inventoryMonitored the interface between SAP-WMS & system set upDeveloped cross training matrix to enhance associate career developmentImplemented 5S elements to create efficienciesAchieved ISO certification for logisticsReduced inbound/outbound errors by 37% as measured by customer/supplier complaintsAchieved 97% inventory accuracy
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Operations ManagerGoody'S Family Clothing Distribution Center /300,000 Sq. Ft. Facility Dec 2000 - Aug 2008Managed 3 area managers/ 50 hourly associatesLaunched shipping and receiving operations in new start-up facilityManaged product flow and instruction for all areas including equipment trainingEnsured proper staffing levels were always achievedCreated employee satisfaction through focused career development activitiesManaged employee hiring, performance issues, performance reviews with effective and timely communicationCollaborated with facility management team to ensure facility achieved company goalsImplemented WMS leading to successful start up
Frequently Asked Questions about Rob Skaggs
What is Rob Skaggs's role at the current company?
Rob Skaggs's current role is Global Operations Manager | Continuous Improvement Champion | Goal-Oriented | Experienced People Leader.
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2northwesternmutual.com, fleetpride.com
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1usbank.com
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