Rob Mooney Email & Phone Number

Cleveland, Ohio, Us

Power Platform and Dynamics 365 CE Solution Architect and DeveloperPower BI, Power Apps, Power Automate, and platform governance SME

Arden Hills, Minnesota, Us

Sole manager and architect of enterprise-wide Dynamics 365 implementation for an international manufacturing company leveraged by marketing, sales, customer service, engineering, and administration teams.Contributed to strategic roadmap and forecasting by delivering high-value business intelligence dashboards and analysis of key performance indicators using Power BISupported end-users of the platform through troubleshooting, development, and deployment of configurations to the various model-driven business applicationsDesigned and developed approval system automation for cross-department approval workflows used by engineering and customer service.

Amsterdam, North Holland, Nl

Lead technical delivery of cloud-based solutions built on the Power Platform for medium to large organizations in the government, financial services, legal, and retail sectors. Recognized as the Cloud Assessment Leader for the practice, serving as owner and primary resource for conducting platform governance workshops and delivering of a detailed Power Platform Adoption PlanSignificant contributor to presales activities; drove functional and technical discovery of potential projects and owned estimation of proposalsRecipient of the Certificate of Recognition for Quality (April 2022)

Brecksville, Oh, Us

Consulted as a business analyst, project manager, solution architect, and developer for the design and implementation of business applications, BI reports, and process automations utilizing the Microsoft Power Platform suite. Served as architect of a proprietary commercial banking solution built on Dataverse for the cloud-based database and Flow (Power Automate) for advanced automation functionalityDeveloped multiple bidirectional integrations from Dataverse to third party platforms using JSON and custom web servicesConfigured and maintained Dual-Write integration with Dynamics Finance and Operations (F&O)Created various model-driven and canvas PowerApps for a variety of industries and applications - including client document management, customer order submission, change order requests, and deal aggregation. Produced several, highly-complex PowerBI and Excel dashboards with data aggregated from multiple sources via Power QueryServed as the in-house SME for Flow (Power Automate), PowerApps, and Excel

Elicited requirements to introduce a centralized data warehouse, integrated inventory and client management solution, and asset tracking process for local distribution companySole architect, database administrator, developer, tester, and technical trainer for a proprietary inventory and client management system built as a model-driven app on the Power PlatformDeveloped PowerApp mobile application for inventory and client management systemMaintains and troubleshoots proprietary MS Access inventory management applications for multiple local businesses

Lead social media marketing efforts for local video production company Developed specialized presentations on popular social media applications for local K-12 private schools and PTA organizationsConducted on-site training of social media security risks and protocols for parents and teachers of local K-12 private schools

Milwaukee, Wi, Us

Completed analysis to introduce a business-to-consumer text messaging solution integrated with Harley-Davidson Dealer Management System (DMS), TALONTranslated stakeholder requirements into work flows, process diagrams, mockups, and user stories presented to software development team in agile development cyclesOversaw delivery of text project to production, with almost 20% customer adoption before the project even went to beta

Milwaukee, Wi, Us

Lead remote training sessions for the Harley-Davidson Dealer Network on a proprietary Dealership Management System (DMS) enterprise solution built on SQL Server database architecture, as well as a custom Microsoft Dynamics CRM applicationServed as architect and manager of an Excel based DMS performance analysis report sold as a service to dealers. Designed, built, and managed a Microsoft Access database application used as a Training Management System (TMS) to facilitate training initiatives for dealer networkSupported call center by troubleshooting DMS end-user issues including sales, service, inventory, administration, and accounting inquiriesDeveloped technical documentation and multimedia training resources for Harley-Davidson CRM and DMS end usersSupported the technical and business implementation of the custom DMS for dealer network

Cleveland, Ohio, Us

Contributed to sales efforts by maintaining an average of 33% of overall dealership vehicle salesLead in-depth practical and technical demonstrations of vehicle technology and mechanics for new team members and customersManaged social media presence and increased follower base by 1,400% in one year (1,200 to 17,000 followers) through creative marketing efforts and strategiesExceeded revenue forecast by 33% in 2015 ($375k vs $280k)Sales Champion Dec 2014, Q1 2015, Q2 2015, Q4 2015, Q1 2016Selected for the BMC Management Trainee program

Cleveland, Oh, Us

Managed installed base of library business of over 1400 libraries and schools worldwide, including the US, UK, China, and Turkey, grossing over $11 million in revenue for 2014 Facilitated implementation and launch of new content mediums for install base of clientsDeveloped small account business from -30% to +25% growth through proper needs analysis of account base and implementation of specialized service solutionsProvided technical support for clients by writing and maintaining instructional documentationPrepared spending and usage reports by collecting, analyzing, and summarizing information and trends through self-developed Excel analysis toolInstituted training and development tools for new Analyst team members

Cupertino, California, Us

Million Dollar Club Award recipient 2011, 2012Provided advanced technical assistance in training, mentoring, and coaching of sales staffProspected and developed potential business customers and aligned proper hardware and software solutions to increase efficiency and ROIEnhanced customer understanding and application of hardware/software solutions through demonstrations and customized tutorialsLead in-store technical presentations on new products in order to contribute to the overall success of store sales efforts

Athens, Ohio, Us

Contributed to ongoing marketing campaigns by creating adaptive public relations media seen by the student body and alumniDeveloped and managed social media in order to promote news, issues, and events to students, faculty, and alumniFacilitated the operations of fundraising events necessary to support the College of Business

Athens, Ohio, Us

Responsible for opening, sorting, and processing student applications, transcripts and letters of admission. Electronically scanned all documents and indexed them into the Student Information System database into appropriate files and folders. 100% show rate for scheduled work days, never a call off.