Rob Martell Email & Phone Number

Potts Point, NSW, AU

Distilling the magic of customer experience across online, retail and wholesale partners. Providing expertise and practical application of: strategy and tactical execution in retail operations, online to offline customer journey integrations, customer experience design and training, marketing & brand operations, as well as people experience/HR.

Alexandria, NSW, AU

Responsible for achieving success in retail sales, people management & development, customer experience, inventory & product life-cycle management, leasing, and store development across Australia & Singapore. Working in partnership with the SLT, have led the bricks & mortar recovery of Australia’s most iconic swimwear brand, redefining the purpose and.

Potts Point, NSW, AU

Managed the Retail Division of the Jac+ Jack business ensuring all targeted KPIs were met. Responsible for ensuring the Jac+ Jack core brand values and in store experience were upheld in stand alone stores and David Jones concessions. Developed a retail team that best represented the Jac+ Jack Brand and supported the requirements of a growing business.Main.

Vancouver, BC, CA

• Responsible for the financial and cultural success of all stores in the ACT, NSW, and TAS.Responsible for overseeing retail store performance, coaching and developing the Store Managers, regional training initiatives.
• Oversee retail store performance
• Responsible for fostering the lululemon culture
• Develop and execute regional quarterly business strategy and financial plan
• Manage all aspects of store inventory to optimize high margin sell-through at all stores
• Actively involved and proactive in new store real estate selectionCommunity/Brand

Vancouver, BC, CA

• I was responsible for the successful creation, delivery and management of all training programs to our stores, as well as cultural and leadership training programs to our SSC Management roles.Keeper of the flame, this.
• Creation and management of the Australia and NZ training strategy and execution
• Creation and facilitation of the Australian/NZ annual Training Calendar
• Creation & evaluation of training programs for all store positions and SSC managers
• Oversight of department administration – management of the overall budget for training
• Support in the management of lululemon libraries and landmark attendance, Susanne Conrad Communication series attendance, goal setting, Brian Tracy CD listening nation wide.

Vancouver, BC, CA

Responsible for the design, delivery, implementation and evaluation of all company-wide training initiatives in the areas of operations, finance, and inventory to develop business acumen in regional and store managers for 150+ locations across North AmericaLed training initiatives for US showroom growth strategy, including the development and facilitation.

Working in various leadership roles across the Toronto and Ottawa regions, trained in various areas of retail management, including marketing & community relations, visual merchandising, inventory coordination, financial planning and operationsAssisted in the planning and responsible for the execution of global sourcing & manufacturing tour, focused on SE.

Bachelor Of Arts, Psychology

Education record