Rob F. Email & Phone Number

Seattle, Washington, US

• Strategy roadmap, execution and management of Swiftly Partnerships including Channel/ISV, Technology and System Integrators
• Leading negotiations and complex partnership agreement execution with technology partners in e-commerce, loyalty, offers, adTech, loyalty and retail media
• Activating partnerships with Tier1 grocery and c-store wholesalers and ISVs including UNFI, ARG and Microsoft, exceeding OKR targets for active (retail) stores
• Partnership success - ensuring partnership incentive alignment and business goals are being achieved, building durable c-level relationships with these partners

Seattle, Washington, US

• Joined Swiftly co-founders to refine and build Retail Growth strategy, including: Retail Sales (direct and via partnerships), Onboarding and Success
• Hired leads and built supporting functional teams (sales engineering, professional services and success) that drove a 500% increase in activated retail clients in 2 years
• Defined pre-sales and post-sales playbooks for retail sales and services team - compressing retail acquisition times and onboarding times by 50%
• Brokered initial retail partnerships to expand into new verticals and independent/SMB market - including with Alliance Retail Group and Quad

Seattle, Washington, US

• Member of the senior leadership team managing client services and partnerships
• Grew Sales Engineering, Onboarding and Success teams to orchestrate client lifecycle success
• Helped achieve 500% revenue growth ($10-50M) up to 2020 through major enterprise deals and partnerships
• Defined and operationalized key Channel and Technology partnerships including with Salesforce, Microsoft, Oracle and HERE Technologies

Seattle, Washington, US

• Worked with Leadership to successfully grow Glympse into an Enterprise SaaS company with over 100 clients
• Defined Sales Engineering function working alongside CEO/Board to win and service first beach-head vertical customers including Papa Johns, Time Warner Cable, AAA, Comcast, and Albertsons
• Built a global Sales Engineering team to service clients in North America, Europe and Latin America
• Worked with Sales and Marketing and Product leadership to fine-tune offerings and go-to-market for each enterprise vertical - including Retail, Service, QSR and Fleet/Logistics
• Grew number of enterprise clients to over 40, 30% of those from channel partnerships (Salesforce, Microsoft, Oracle) I was instrumental in forging and activating

Seattle, Washington, US

• Developed and activated the Glympse partner ecosystem - partnering with major consumer brands such as Samsung, Google, Verizon, IFTT, Volkswagen, GM and Audi to integrate Glympse technology into their platforms.
• Directly contributed to the growth of active (Glympse) consumer users by 5M within 2 years
• Led the development and rollout of the Glympse Partner Developer website and associated SDK's and tools to accelerate developer usage of the platform
• Represented Glympse at major industry events, including speaking slots at CES and MWC

Kista, Stockholm, SE

• Oversaw product development and integration of a combined Operator CDN & Caching platform onto Ericsson's portfolio of next generation mobile and fixed networking equipment.
• Drove a cross-functional team - comprised of marketing, sourcing, engineering, supply, pricing, solution testing and product packaging – to institute a product delivery framework from product inception to GA launch
• Exceeded Year1 sales for this product by 50%, Year 2 by 150%
• Awarded by Ericsson (PM) Leadership for exceeding both product roadmap and product sales targets

Cambridge, MA, US

• Hired and mentored a team of Solutions Engineers, Technical Project Managers and Engagement Managers to support pre-sales and post-sales for these new offerings
• Defined and Operationalized the Pre Sales, Delivery and Post Sales playbooks – i.e. how we qualify, scope, estimate, close, deliver and service new opportunities in an scalable manner, and tuned to the capacity.
• Partnered closely with Sales and Product Management to drive product packaging standardization to achieve scale with 1000's of Akamai customers
• Worked closely with Business Development to partner with and activate partnerships with major SI's and technology partners (including Ericsson).

Sandyford, Dublin, IE

• Player/coach executive for Sales Engineering practice in the Americas. Hired, trained and mentored a remote team of 15 SE's based in North and Latin America
• Critical player in the sale and closing of $10+ million dollar deals for Amdocs Interactive in the Americas with major Tier 1 mobile operators, including Sprint (US), America Movil (MX) and Vivo (BR)
• Forging partnerships with global technology partners to evangelize joint solutions and responses for carrier Service Delivery Platforms (SDPs), and the establishment of reseller agreements
• Represented Amdocs as a speaker and thought leader on Artificial Intelligence & Content Discovery at industry events, such as CTIA, OTT, Off-Deck and specialized client summits

Sandyford, Dublin, IE

• Built out Sales & Solutions Engineering practice for APAC region
• Hired, trained and mentored a team Solutions Engineers and Program Managers to support pre-sales and onboarding of mobile operators.
• Supported sale and go-live of platform at 5 major carriers in the region, each worth over USD $3M. Acting as the key technical representative for both the pre-sales and delivery phases.
• Brokered and activated a partnership with Accenture (SI) to scale onboarding and professional services and support in region
• Drove the identification and implementation of operational procedures, methodologies, and practices towards the goal of establishing a sustainable and scalable regional operation for ChangingWorlds.

Wellington, Wellington Region, NZ

• Client facing role as a technical consultant that included working with customers in New Zealand and Australia
• Led the development and deployment of Microsoft-based projects including a mobile portal site (.NET), PDA applications (.NET Compact Framework) and general ASP.NET web applications
• Promoted to Sr. Solutions Consultant within 9 months based on success of client projects

Sandyford, Dublin, IE

• Software Engineering role working with Java SE technologies
• Architected a content transcoding service based on Apache Tomcat to adapt content based on requesting mobile device browser
• Implemented a packaging framework to assist with easier customer deployments (on premise)
• Recognized by company leadership in Club Awards 2 of the 3 years in Dublin