Robert Mcburney Email & Phone Number

Boone, Nc, Us

Boone, North Carolina, United States

Boone, North Carolina, United States

• Ensure signage, pricing information, and displays are accurate per planogram.• Create visually appealing product selections that are safe, clean, and easy for customers to access.• Oversees that merchandise is stocked, fronted, and fully packed down in assigned area according to planogram.• Confirms that all signage, reorder stickers, pricing, and product information are accurate.• Leading a group of 2-3 associates, confirm all product displays, resets, and bay integrity efforts are completed according to Lowe's specifications, planograms, and merchandising and safety standards.• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs.• Support those that directly help customers by providing the tools and resources needed.

Hudson, North Carolina, United States

Boone, North Carolina, United States

• Oversee the stocking and rotation of received food• Remove out-of-date food goods• Clean and sanitize kitchen area• Maintain inventory in market and stock customer food bags• Assisted with preparing land for farming• Built high tunnel and prepared area for growing vegetables

Raleigh-Durham, North Carolina Area

Dismantled, adjusted, repaired and reassembled Ion Implanter assemblies and subassemblies• Troubleshot and repaired electrical, mechanical, vacuum, and pneumatic systems on various types of Ion Implanters and metal depositing equipment• Reduced preventive maintenance times by nearly 50 percent while member of performance team• Used test equipment to troubleshoot and calibrate semiconductor equipment• Alignment and calibration of wafer handling robotics• High voltage and dose calibrations• Assisting tool with beam tuning issues• Monitoring SPC (Statistical Process Control) for out of control points and trends and taking corrective actions

Richmond, Virginia Area

• Drove the resolution of end user issues and incidents, involving the appropriate resources and teams, as quickly and accurately as possible within defined SLAs.• Ensured that problem management procedures were followed and all requests within scope were documented and closed appropriately. • Hardware support: Troubleshooted, configured and upgraded hardware (desktop / laptop computers, printers, peripherals) both remotely and onsite. Supported and troubleshooted VOIP phone systems at both corporate and store locations. Assisted users in the installation and configuration of credit card readers in our corporate and store locations.• Software support: Installed and troubleshooted Microsoft Windows and Apple iOS operating systems as well as the Microsoft Office Suite and Outlook 365. Also resolved configuration issues with SAP & Payment Mate software• Infrastructure support: Remotely troubleshooted and resolved store network issues such as cabling, switch and router configurations. Submitted and tracked issue escalations with third party providers. • Account administration: Accurately performed user account creations, changes and terminations within Active Directory & SAP systems.• Compliance support: Ensured that all account administration processes accurately meet companies documented standards.• Maintained inventory of IT assets and handle intake, configuration, issuance, tracking, and disposition.• Performed root cause analysis of reoccurring issues and identify opportunities for improvement

Doswell, Virginia

Part Time Position:• Installed, setup, and maintained computers, printers, and switches within network environment (Windows 10/8/7)• Administered user accounts within active directory and Microsoft Exchange• Programed Aruba switches for appropriate VLANS• Used desktop remote tools (VNC, Dameware) to respond to user requests• Conducted repairs of computers and Micros units, including memory, network cards, motherboards, and video cards

Richmond, Virginia Area

• Assisted end-users in technical troubleshooting, resolving problems and answering questions presented to the Help Desk. Responded to end-user questions in a timely and professional manner• Coordinated user support efforts by directing complex or specialized problems to appropriate member of the IT Department team• Researched and tested solutions to software and hardware technical issues• Ensured user requests and issues are clearly documented in tickets and created written documentation for hardware and software installations or other technical matters as requested by management

Richmond, Virginia Area

Provided technical support for network and workstation hardware and softwareAdministered user accounts on active directoryResponded to user phone calls and emails and investigate and resolve user problems related to Windows 7Responsible for opening, escalating, tracking and closing trouble ticketsSetup and repair audio visual equipment within classrooms and library

Doswell, Virginia

• Provided technical support for network and workstation hardware and software• Administered user accounts on active directory• Troubleshot and repaired Micros point of sale workstations• Escalated support tickets to Corporate technical staff and vendors if issue cannot be promptly resolved by IT technician

Richmond, Virginia Area

• Provided guidance, assistance, coordination and follow up on client questions, problems or malfunctions of all systems applications, hardware and software installed and maintained by the company• Responsible for the installation, configuration, maintenance and upgrade of computer hardware and software• Researched and tested solutions to software and hardware technical issues• Follow up, ensuring the issue is resolved or the request is satisfied

Richmond, Virginia Area

Ensured compliance with established internal control procedures by examining records, reports, operating practices, and documentationCollected and prepared documentation of Sarbanes-Oxley IT General Controls auditObtained enough reliable evidence through inspection, observation, inquiries, and confirmation to provide reasonable basis for opinionUsed functions, pivot tables, pivot charts, lookup functions and other excel functionality to perform test workGathered information and documentation necessary for the execution of audit proceduresAssisted in the performance of substantive tests of specific accounts and records Prepared documentation of internal accounting and administrative control systemsperformance of tests of controls; Assisted in the performance of tests of compliance with laws and regulations applicable to the auditee; Assisted in the preparation of necessary working papers and schedules; Developed familiarity with audit methodology, the audit process, audit programs, working papers, report formats and accounting systems of the auditees.

Richmond, Virginia Area

• Provided computer technical support to students and instructors• Aided students with software related to classes taught at J. Sargeant Reynolds• Responded to special request. Investigated and resolved user problems• Installed computer systems, network, and audio-visual equipment• Performed nightly inspection of audio-visual equipment within classrooms. • Replaced bulbs and troubleshooted various types of projectors• Maintained computer systems through security and application upgrades

Richmond, Virginia Area

• Nearly 15 years’ experience as Semiconductor Equipment Technician working on Varian (350D/VIISTA/ and Axcelis (GSD/Optima/GSD-HE) implanters and Varian Metal deposition equipment• Dismantled, adjusted, repaired and reassembled Ion Implanter assemblies and subassemblies• Troubleshot and repaired electrical, mechanical, vacuum, and pneumatic systems on various types of Ion Implanters and metal depositing equipment• Reduced preventive maintenance times by nearly 50 percent while member of performance team• Used test equipment to troubleshoot and calibrate semiconductor equipment• Alignment and calibration of wafer handling robotics• High voltage and dose calibrations• Assisting tool with beam tuning issues• Monitoring SPC (Statistical Process Control) for out of control points and trends and taking corrective actions

Orlando, Florida Area

• Nearly 15 years’ experience as Semiconductor Equipment Technician working on Varian (350D/VIISTA/ and Axcelis (GSD/Optima/GSD-HE) implanters and Varian Metal deposition equipment• Performed electrical and mechanical troubleshooting of Ion Implanters and metal depositing equipment• Supervised and trained new technicians on equipment operations and maintenance procedures• Used schematics and statistical process control software to troubleshoot and repair equipment• Dismantled, adjusted, repaired and reassembled Ion Implanter assemblies and subassemblies

Certificate, Data Analysis

Bachelor'S Degree, Accounting

Associate Of Science - As, Computer Systems Networking And Telecommunications, 3.9

Associate Of Science - As, Electrical/Electronics Maintenance And Repair Technology

Degree related to career field. Ground radio