Rob Mccarthy Email & Phone Number

Austin, Tx, Us

MBA with Software-as-a-Service (SaaS) experience and many years working in and with local, state, and federal government helping companies navigate the legislative process to increase profitability.• Analysis for various companies on new product strategies, partnerships, and go to market approaches for the education market internationally.• Recommendations for creation and management of SaaS data privacy compliance operations.• Brand creation and achievement of state and federal distillation licensing for a Texas liquor brand.

Austin, Texas, Us

Responsible for strategic priorities and process improvement initiatives, including ensuring international compliance with global data privacy requirements for all new Lightspeed product features, including European Union's General Data Protection Regulation (GDPR) and data privacy regulations of U.S. states. • Led company to successful compliance with strict European GDPR ahead of legal deadline including the management of the implementation of OneTrust Privacy Management Software to document all company processes. Achieving GDPR compliance ahead of the compliance deadline allowed the company to continue earning 15% of annual revenue from European customers.• Monitored, analyzed, and communicated data privacy legislative requirements in all 50 states to demonstrate legal compliance to state and local education officials.• Developed new product strategies and go to market approaches in collaboration with the sales team to sell data privacy legal compliance as a product feature to increase revenue capture opportunities.• Assisted Lightspeed customers in using data collected by Lightspeed products in analyzing student learning habits and results by identifying the data elements captured by the products and determining what outcomes could be predicted and presenting findings in Tableau, Excel, and Powerpoint. In an experiment, student web traffic, active time of day, and location of device during hours of utilization would predict student performance on an Advanced Placement Test.• Spearheaded research showing 93% voter support for the legal requirement to monitor student web traffic for signs of self-harm and violence, lobbied federal and state legislators, and led product development team in developing and releasing new product to fulfill the requirement.

Austin, Texas, Us

Grew sales and profitability across APAC region from base in Sydney, Australia through successful management of a sales-force driven business model and improved customer support to ensure long-term customer loyalty. Managed local sales engineer and customer support staff in U.S. and London. • Grew customer base by 600% in 3 years by rapidly expanding number of reseller partnerships from 1 in region to 12 each in Australia and New Zealand; also expanded direct-to-customer sales with international schools in China, Malaysia, the Philippines, Kazakhstan, and Taiwan.• Established a strong baseline in the 2014-2015 fiscal year and then increased APAC sales by 21% in year two and then increased by an additional 107% by end of year three despite company's decision to reduce the company product portfolio.• Restructured global customer support system to ensure service availability across APAC region. Reduced call wait times 83% by opening office in Sydney and coordinating schedule with US and London call centers to expand service hours available to APAC customers for escalated as well as ordinary service issues. This improvement in service gave the region a 95% renewal rate improving upon the overall company average of 85%.• Developed and implemented a system of companywide order processing so that orders were processed in both the United States and Europe to reduce lead time needed to ship an order or to allow a customer to access a product. Before the new system, all international orders were processed in London and there were 3-5 complaints / month about processing delays. By decreasing the order processing time, the number of monthly processing delay complaints dropped to zero.

Austin, Texas, Us

Documentation and optimization of the company sales process for customers in all 50 states in the United States of America.

Washington, Dc, Us

Recruited to assist U.S. Representative from California. Conducted legislative research; consulted Congressman on overall legislative strategy and on average 20 votes per week on House floor and in House Financial Services Committee. Promoted congressman and party to constituency and to congressional peers. • Wrote legislation to allow veterans in rural areas to create tax-deductible health savings accounts to fund services outsideof VA system, potentially saving billions by channeling veterans to external providers for non-service-related healthproblems.• Headed detailed analysis of safety and volume capacity of transportation corridors within congressman’s California 23rddistrict to support better prioritization of earmark requests for transportation reauthorization bill.• Finance Director for 2010 Congressional Candidate in Lake Oswego, Oregon - Consulted on and developed and implemented an organized, detail-oriented fundraising strategy focusing on candidate's personal contact with potential donors and expanded public events that grew donor base by 130% and monthly donations by 409%. Won recognition in Wall Street Journal for dramatic success of fundraising campaign, raising more than the incumbent during the 3rd quarter.

Us

Fellowship sponsored by CA legislature giving members experience in legislative analysis and constituent services. Named one of the top ten fellowship programs in the country by Vault.Com.One of 18 candidates selected for prestigious fellowship out of 500 applicants. Researched financial impact of proposed legislation and provided legislation strategy to overcome opposition and reach governor's desk for signing.• Crafted transportation legislation that reduced motorcycle or bicycle accidents at intersections by almost 3%, as total numbers of riders increased significantly.• Collaborated with city, county, state, and federal representatives on campaign to support 1/2 cent sales tax increase to raise local matching funds for $630 million of federal earmarks, almost securing 2/3 voter approval required for passage.

Bakersfield, Ca, Us

Executive Assistant and Representative for the Director of the Kern County Roads Department

Master Of Business Administration (Mba)

Certificate In Finance

Public Policy

Bachelor'S Degree, Political Science And International Relations