• Led, designed, and executed the data empowered reporting strategy for a direct service nonprofit which has provided free bail assistance to over 30,000 clients by analyzing the needs of 50+ staff in both the operational and technical departments and creating data resources in Salesforce to measure our impact and improve services• Managed direct report (Research Scientist) who was responsible for calculating metrics and producing reporting• Managed and calculated TBP’s 20+ key performance indicators (KPIs), including designing and maintaining all 100+ reports and dashboards in Salesforce and Tableau• Ensured the timely and accurate release of over 5,000 data points by project managing and executing the production of all monthly, quarterly, and annual reporting• Spearheaded TBP’s launch of Salesforce CRM Analytics by conducting a cost-benefit analysis, presenting to TBP leadership, and securing support for acquisition of the product• Consolidated 20+ Salesforce reports and dashboards into one CRM Analytics dashboard, which included transforming, merging, and cleaning data in six multi-object recipes

• Informed the work of Professor Paul C. Light by cleaning datasets on government workforce statistics, updating those datasets as data became available, and conducting analyses such as cross tabulations and frequencies using SPSS to demonstrate trends over time• Conducted comparative analysis of 1000+ record survey datasets tracking public sentiments on current affairs• Designed visualizations in Tableau using the above data for publication in major Volker Alliance reports, such as The True Size of Government and The Rebuilder’s Dilemma

• Spearheaded CEO’s goal of instilling a data culture by: designing data tools in Salesforce, Tableau and other analysis programs; managing and accurately measuring CEO’s 20+ KPIs; designing and calculating organizational performance goals; and training management and frontline staff on Salesforce, data visualization, and design theory• Project managed CEO’s NPSP implementation, which included collaborating across departments to gather requirements, managing consultants, and assessing end-user satisfaction; the project ran on-time and on-budget

• Increased understanding of the organization’s performance by redesigning KPI board reports in Tableau and designing slide decks and handouts presented to external stakeholders by CEO leadership • Streamlined and improved CEO’s service delivery by collaborating on the design and launch of a new Salesforce instance, which included contributing to the data model, designing UI elements, rebuilding all 200+ reports and dashboards, assisting in data migration, and troubleshooting post-launch issues

• Appointed to principal officer role for an LGBTQ+ nonprofit organization serving 100+ members• Hired and managed three coaches, organized 12 games per season, and managed 50+ player registrations

• Planned professional development strategy for 350-person organization by analyzing employee needs using staff focus groups, open-ended survey responses, one-on-one interviews, and quantitative survey data • Taught 100+ in-class training sessions to staff of all levels and abilities, utilizing training techniques such as gamification, micro-learning, and blended learning • Spearheaded the company’s first foray into e-learning by creating content such as video tutorials, interactive slide-based modules in Articulate 360, and whiteboard animation videos in VideoScribe• Assisted in winning several multi-million dollar federal grants and contracts for large-scale randomized control studies by coordinating and writing components of research proposals, such as corporate capacity statements and staff bios

• Increased the number of well-designed figures in reports, briefs, and infographics by creating and teaching 14 organization-wide courses on data visualization and design theory to 50+ participants• Maintained MDRC’s capacity to produce research publications by mentoring new report coordinators and creating company-wide report production standards such as fact-checking procedures and figure formatting• Ensured the seamless execution of The Making Pre-K Count and High 5s Evaluations – two large-scale randomized control studies conducted over three years and consisting of 1,325 and 655 children, respectively – by analyzing and presenting daily program data to project managers, conducting risk analyses, and assisting in the design of interventions for classrooms not reaching designated benchmarks • Ensured the timely release of several major research publications – such as The Supporting Healthy Marriage Evaluation Final Impact Report and The Head Start CARES Project Implementation Report – by coordinating all stages of the reports, including tabling data, creating figures, compiling text, fact-checking, and archiving

• Appointed to principal officer role for an LGBTQ+ nonprofit organization serving 100+ members• Established a middle and high school volunteer rugby program serving disadvantaged youth in NYC by recruiting and maintaining a pool of five volunteers, organizing inter-school matches, and fundraising for equipment

• Wrote the first draft of the 2012 World AIDS Day Presidential Proclamation• Collaborated with officials to organize successful large events and meetings, including the World AIDS Day forum• Searched databases for scholarly articles and clinical research materials to inform ONAP policies

• Wrote testimonies and budget requests submitted to state legislators• Researched and compiled factsheets, policy memos, communications, and budget analyses• Helped to establish and manage the Massachusetts Viral Hepatitis Coalition

• Advocated for legislation and line-items related to TB services by meeting with elected officials and their staff• Organized and conducted community educational events, lobbying days, and legislative forums