Robyn Lyons Email & Phone Number

Experienced consumer lending professional with over 17 years of direct and indirect lending. Proven skills in risk and credit analysis, sales, client relations, and inter-personal acumen. Ability to work in high pressure environments with a strong drive for results.

Listed skills include Leadership, Team Building, Sales Process, Powerpoint, and 32 others.

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  Senior Underwriter

  Wells Fargo

  May 2018 - Present - United States

  Make full spectrum lending decisions in keeping with Wells Fargo core lending policies and procedures. Monitor and maintain productivity through capture and conversion while minimizing loss. Development and maintain strong relationships with external clients and internal team members.Establish, maintain, and enhance dealer relationships and mentor junior staff. Concurs on loan decisions from underwriters with lesser credit authority. Monitors and evaluates team member performance as… Show more Make full spectrum lending decisions in keeping with Wells Fargo core lending policies and procedures. Monitor and maintain productivity through capture and conversion while minimizing loss. Development and maintain strong relationships with external clients and internal team members.Establish, maintain, and enhance dealer relationships and mentor junior staff. Concurs on loan decisions from underwriters with lesser credit authority. Monitors and evaluates team member performance as instructed by the Lending Manager to provide coaching and counseling in areas of growth and improvement. Analyzes information received from credit applications and credit reporting agencies to make prudent credit decisions. Negotiates terms and conditions of loan decisions with dealers within established approval/exception guidelines, leveraging risk versus reward, to ensure credit quality and profitability. Makes exceptions to normal guidelines when necessary.Conducts customer interviews and investigations on non-prime credit applications to gather and document information pertaining to making credit decisions. Monitors dealer productivity, and calls dealers for approvals and follow-up on pending contracts to increase capture and conversion ratios.Establishes and maintains long-term dealer relationships by building rapport through telephone and field calls. Develops and analyzes credit goals and communicate strategies to dealers to accomplish said goals.Coordinates with operations department to examine and evaluate proper documentation for funding. Partners with the Collections Department to resolve dealer collection issues. Actively participates in regularly scheduled staff meetings to communicate/share trends, P&P, goals, updates, and other pertinent information with team members and managers. Responds in verbal or written form to routine/non-routine inquires from dealers. Show less