Rob Mondolo Email and Phone Number
australia
Rob Mondolo's Location
Brisbane City, Queensland, Australia, Australia
Rob Mondolo's Contact Details
Rob Mondolo work email
- Valid
- Valid
Rob Mondolo personal email
n/a
Rob Mondolo phone numbers
About Rob Mondolo
Hello, I'm Rob. I transform tricky problems into delightful experiences through user-centric design.
Rob Mondolo's Current Company Details
Workcover Queensland
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Leader in product design & user experience
australia
- Website:
- worksafe.qld.gov.au
- Employees:
- 661
Rob Mondolo Work Experience Details
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Product Design ManagerWorkcover Queensland Sep 2024 - PresentBrisbane, Queensland, Australia
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Ux ConsultantUx Scout May 2024 - PresentAustraliaHelping businesses grow and improve their customer experience. UX Audits, Website Design, Optimisation, User Journeys, Design Workshops, User Testing, Design Process and more. Send me a DM if you are interested in working together. -
Lead Product DesignerOpentrons Labworks Inc. Jun 2023 - May 2024Brooklyn, New York, United StatesKey responsibilities include:* Collaborate with Go-to-Market, Product, Hardware and Software Engineering leads to solve user problems* Partner with Product Managers to elevate our user experiences* Lead design projects, including planning the work, delegating to other designers when appropriate, and facilitating feedback as the project progresses* Mentors and manages team members to foster a world-class design team delivering top-quality work* Identifies when usability testing is necessary, executing or delegating when appropriate. Leads the team in synthesizing the findings from the sessions, and directs others to incorporate feedback into designs* Participates in the hiring process to grow our high-performing team. Contributes to crafting job descriptions and the hiring process -
Senior Product DesignerOpentrons Labworks Inc. Aug 2022 - Jun 2023Brooklyn, New York, United StatesWe make open source, flexible, user-friendly robots for life scientists. Our mission is to provide the scientific community with a common platform to easily share protocols and reproduce each other's results. Our robots automate experiments that would otherwise be done by hand, allowing them to spend more time pursuing answers to some of the 21st century’s most important questions.
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Lead UxGreat Southern Bank Oct 2021 - Aug 2022Brisbane, Queensland, AustraliaResponsible for the user experience across Great Southern Banks digital applications, products and systems. Leading and supporting team members by fostering a great team culture. Working with cross-functional teams to engineer a cohesive user experience to increase user satisfaction and deliver organizational value. I am accountable for guiding the entirety of the design process through to its completion, by presenting to stakeholders and working closely with project teams to ensure accurate implementation and effectiveness. -
Senior Ux/Ui DesignerGreat Southern Bank Nov 2020 - Oct 2021Brisbane, Queensland, AustraliaAfter 75 years, Australia's largest customer owned bank rebranded to Great Southern Bank. I was responsible for contributing and leading the design and experience of our digital applications, products and systems. This included:- New Design System- Comprehensive website component pattern library- Brand new website- Rebrand and upgrade of Mobile Bank app (iOS, Android)- Rebrand of Online Banking application - Rebrand of Everyday Transaction account online application- New Home Loan application journey- Rebrand Personal Loan and Credit Card applicationsOther tasks and responsibilities included:- Optimisation (A/B testing)
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Ux/Ui DesignerProdigy+ Jul 2020 - Nov 2020Brisbane, Queensland, AustraliaProdigy Plus is a creative design agency based in Brisbane. I was responsible for the digital experience across multiple projects and forecasting development costs. My tasks included project management, project forecasting, strategy, facilitating client workshops, user interface design and prototyping. Some projects included: Instyle Solar: https://instylesolar.com/Air services Australia: https://www.airservicesaustralia.com/EML Payments: Global digital only conference platformIsuzu: Digital launch of the Isuzu D-max -
Ux/Ui Designer - Packages CommerceFlight Centre Travel Group Oct 2018 - Jul 2020Brisbane, Queensland, AustraliaThe Packages online booking engine combines hotel and flight options to create bundled deals for its customers. As the design lead for the Packages online booking engine, I am responsible for the user experience and aligning the MVP solution for product launch based on business goals & user goals. My role requires:• Deliver and launch UX MVP• Customer research• User testing• Competitor research• Stakeholder workshops• Wireframing• Rapid prototyping • A/B testing• Dev estimation workshops• High fidelity, multi-device, responsive UI designs• User Acceptance Testing• Scope future UX considerations and post go-live tasksStarting this project from scratch was very exciting. It offered a range of new challenges and problems that needed solving. My primary focus from the start was how can we as a project team deliver a lean UX solution which meets business and customer needs. This required multiple workshops, customer research, interviews, competitor research, analysing data and testing to determine what MVP will be and how to get there. The project is still ongoing but I am very excited for its launch very soon. -
Ux/Ui Designer - Air And Hotel CommerceFlight Centre Travel Group Jun 2018 - Oct 2018Brisbane, Queensland, AustraliaThe next project I worked on at Flight Centre was the Air and Hotel online booking engines in the commerce team. Utilising the agile framework, we create user-centered designs through lean UX methodologies. My role required:• UX delivery lead for the Hotels Booking Engine launch. • A/B testing• Iteration / Agile / Lean UX focus workshops• Launching customer surveys for user insights• High fidelity, multi-device, responsive UI designs• Facilitate stakeholder workshops• Launching in-path customer insight surveysThe primary focus for my role was to improve the user experience. The experience is key as it correlated with funnel conversion and sales. This is possible through A/B testing tools, survey insights, talking with customers to understand pain points, validate usability issues and design consistency.
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Ux/Ui Designer - Website ExperienceFlight Centre Travel Group Jul 2017 - Jun 2018Brisbane, Queensland, AustraliaThe first project I worked on at Flight Centre was for the Website Experience team as a UX/UI Designer. I joined an experienced team of designers that shared my passion for a user focused experience, utilising agile/lean methodologies.My role required:• High fidelity, multi-device, responsive UI designs• Prototyping• Facilitate stakeholder workshops• Component / Pattern libraries (style guide driven development)• Agile / Lean UX focusThe challenge: Flight Centre had multiple travel brands and websites with vastly different online experiences. This included various UI elements, design inconsistency, varying business goals and no source of truth. This created a huge amount of technical debt and confusion as well as speed to market for our product offering for our customers.The Platform Website Project was created to solve these challenges. One central website to host all of the travel brands with the purpose to maintain design standards and reduce technical debt to increase speed to market for future features. Through the facilitation of stakeholder workshops and development scoping we were able to align business & user goals.
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Ux DesignerCareers Australia Jul 2014 - May 2017Brisbane, Fortitude ValleyCareers Australia was a vocational training and education company. My primary responsibility within the digital marketing team was to lead prospective customers via our digital channels to improve conversion. My primary tasks:* Email marketing - Design & build HTML email templates, create lead nurture email journeys through Salesforce Marketing Cloud for key segments and campaigns. * Website - Continuous improvements to the website through customer research and heatmaps. Identify and optimise key customer journeys, lead generation and user interface design. Results:* Since starting at Careers Australia, Web enquiries increased by over 800% in the following six months and Increased a further 144% the following year. * Visitor bounce rate decreased by 21%.* The website quickly became the highest converting tool of the business with a 23% conversion rate (average 1400 leads/month).
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Ux/Ui DesignerRob Mondolo Designs Jul 2009 - Jul 2014Brisbane, AustraliaMy freelance career has given me the freedom to meet amazing people and help them succeed at reaching their business goals. I have worked with clients from a diverse range of industries, solving a range of design challenges. Of course, this is all done in my free time, I choose to do it because I love what I do and have a passion for creating amazing experiences. Key learnings from doing freelance work:• Time management is key when you’re juggling multiple jobs and full-time work• Frequent and transparent communication• Keep calendars, time-sheets and files organised• Have fun!
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Interactive/Digital Designer - Web StrategyBluewire Media Aug 2013 - Jan 2014Brisbane, West EndBluewire Media provides strategic advertising and marketing solutions that are effective and tailored to your business. Bluewire was were I completed my university internship and then eventually worked for after I graduated. Some of the tasks that I was responsible for at Bluewire Media were Web Strategy, Content Marketing Creation, Social Media Marketing, Email Marketing, Digital Marketing and Project Management. -
Graphic Design And Web DesignSouthern Cross Austereo Aug 2010 - Aug 2013Brisbane, AustraliaSouthern Cross Austereo create more hours of live content than any other broadcast media in Australia and can connect brands with 95% of Australians each week via our regional free-to-air TV networks, national radio networks, online, mobile and unique one off events. I worked in the market research team of the Austereo Brisbane office. My tasks included Email Design, Email Coding, Email Marketing, Web Design, Graphic Design and Publishing.
Rob Mondolo Skills
Digital Campaign Management
Sales Force
Sales Force Marketing Cloud
Marketo
Adobe Dreamweaver
Front End Web Design
Adobe Photoshop
Adobe Livecycle Designer
Adobe Illustrator
Adobe Indesign
Edm Designer
User Interface Design
Web Development
Social Media Marketing
Bulk Sms
Mailchimp
Survey Monkey
Google Adwords
Google Analytics
User Experience
Oktober Cms
Wordpress Cms
User Acceptance Testing
Prezi
App Design
Tracking
Animation
Market Research
Data Analysis
Display Advertising
Data Management
Customer Relationship Management
Content Management Systems
Email Marketing
Sketch App
Rob Mondolo Education Details
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Interactive And Visual Design + Business -
Design
Frequently Asked Questions about Rob Mondolo
What company does Rob Mondolo work for?
Rob Mondolo works for Workcover Queensland
What is Rob Mondolo's role at the current company?
Rob Mondolo's current role is Leader in product design & user experience.
What is Rob Mondolo's email address?
Rob Mondolo's email address is ro****@****.edu.au
What is Rob Mondolo's direct phone number?
Rob Mondolo's direct phone number is (877) 967*****
What schools did Rob Mondolo attend?
Rob Mondolo attended Queensland University Of Technology, Tafe Queensland Brisbane.
What are some of Rob Mondolo's interests?
Rob Mondolo has interest in Children, Adventure, Exercise, Food/cooking, Rugby, Bike Riding, Basketball, Photography, Art Galleries.
What skills is Rob Mondolo known for?
Rob Mondolo has skills like Digital Campaign Management, Sales Force, Sales Force Marketing Cloud, Marketo, Adobe Dreamweaver, Front End Web Design, Adobe Photoshop, Adobe Livecycle Designer, Adobe Illustrator, Adobe Indesign, Edm Designer, User Interface Design.
Who are Rob Mondolo's colleagues?
Rob Mondolo's colleagues are Sahardid Bulhan, Daniel D., Amanda Jeffery, Carmen Tu, Zac Coolwell, Ben Wilson, Peter Lill.
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