Transformational COO with a record of step-change performance in organisations from start-ups through to £BB multinationals. Experienced across multiple business sectors including professional services, business and technology consulting, offshore outsourcing and not-for-profit. Combines strategic business planning with superb operational implementation skills, specialising in agile organisation design, technology enabled business process reengineering, service product development and the leadership of customer facing and back-office operational teams. P&L responsibility for the European region, and managing resources in the UK, Western Europe, CEE, India and the US. Has provided consultancy services to blue-chip clients including M&S, American Express, JP Morgan Chase, Experian, IMS Health, Dun & Bradstreet, Elekta and the Federation of Industry Sector Skills and Standards. A results oriented inspirational leader who is admired for creating entrepreneurial and enjoyable working cultures.Business planning and leadershipAgile operational business processes Organisation design and restructuresTechnology strategy and implementationFinancial planning and managementPeople strategy and culture developmentBusiness process reengineeringProgramme and change managementCommercial legal contract negotiationsManagement of international resourcesOutsourcing and supplier managementSales and marketing strategy developmentExecutive client relationship managementLarge deal planning and complex bidsDue diligence, acquisitions and integration