Rob Mouritsen Email and Phone Number
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Sales & Marketing Operations Director | Salesforce Admin | Business Analytics & Forecasting
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Director Of Revenue OperationsIcarioSouth Jordan, Ut, Us -
Director Of Revenue OperationsOmnigo Apr 2022 - PresentSt. Louis, Mo, Us -
Director Of Sales Operations - Salesforce Admin, Sales & Marketing Operations, Business AnalyticsSwipeclock Jun 2016 - Apr 2022South Jordan, Utah, UsSales Operations / Revenue Operations has become a strategic and indispensable component of successful organizations, especially in the enterprise, SaaS and B2B space. As the Director of Sales Operations at SwipeClock, I work closely with the Sales, Marketing, Customer Success and Finance departments to help our teams sell better, faster, and more efficiently. I bring automation and systems to selling, using data to drive strategy and best practices, as well as to guide training and technology choices. My team also provides strategic insight needed by a sales organization to achieve sustainable growth.SALESFORCE ADMINISTRATION system design, implementation and reporting for increased productivity and efficiency in customer data management and business processes.SALES AND MARKETING OPERATIONS based on data analysis to improve business operations in the Sales and Marketing departments.PARDOT MARKETING AUTOMATION administration including lead generation, qualification, nurturing, and multivariate testing.GATHER, ORGANIZE AND ANALYZE DATA on Sales and Marketing metrics, problems and procedures, and develop solutions or improved methods of proceeding.CREATE REPORTING AND ANALYSIS to identify trends, problems, potential improvements, and create forecasting models.CREATE DOCUMENTATION AND TRAIN STAFF on the use of new procedures or software, according to organizational policy.PERFORM REVENUE, COST AND OTHER ANALYSIS, document findings, and prepare recommendations for implementation of new systems, procedures, or organizational changes. -
Sales & Marketing Operations ManagerEfilecabinet Jan 2015 - May 2016Lehi, Utah, UsAs the Sales & Marketing Operations Manager at eFileCabinet, I was responsible for improving key operational processes, business initiatives and internal resource allocation in order to assist the Sales and Marketing teams in accomplishing company goals. I was responsible for full sales cycle analytics, including Lead Life cycle analysis, productivity and efficiency measurement and reporting, and predictive forecasting. I managed the Salesforce CRM program for the Sales and Marketing Departments, including Admin functions, database maintenance, and reporting functions, as well as other Sales and Marketing support functions.I analyzed performance metrics data, and continuously leveraged the results to create and implement new processes and procedures that improved the productivity and efficiency of department operations. I was responsible for measuring the results of Marketing campaigns, and then developing and recommending changes that led to improvement. I developed training plans and material to effectively coach and develop the Sales Support team. My responsibilities also included evaluating current business processes, finding opportunities for improvement, and then designing and implementing new business practices to drive increased efficiency and revenue.I managed a successful Sales Support team, as well as a Business Development Representative (BDR) team, which helped the Sales reps consistently meet or exceed their sales performance metrics. I developed and implemented systems to measure and improve the Sales Department's handling of leads provided by the Marketing department. I worked directly with the VP of Sales to create and maintain a world-class Sales culture, focused on delivering results by providing ongoing coaching and training of sales staff, as well as Salesforce CRM needs, to ensure department success. I reported directly to the Vice President of Sales, the Vice President of Marketing, and later directly to the CEO. -
Sales EngineerEfilecabinet Feb 2014 - Dec 2014Lehi, Utah, UsAs a Sales Engineer at eFileCabinet, I served as the technical resource for the Sales Teams. My responsibilities included actively driving and managing the technology evaluation stage of the sales process. I worked directly with Sales leadership and Sales teams as the key technical advisor and product advocate for our products. I successfully demonstrated our products to key customers and carefully evaluated these customers' needs to effectively provide solutions. As a Sales Engineer, I responsible for articulating technology and product positioning to both business and technical users, as well as identifying technical issues of assigned accounts and providing complete satisfaction through all stages of the sales process.I performed a wide range of jobs in the fast-paced dynamic atmosphere of a technical organization that had a rapidly expanding customer base. These jobs included setup and delivery of both on-site and remote product demonstrations, as well as representing eFileCabinet to customers at field events such as conferences, seminars, etc. I responded to functional and technical elements of RFIs/RFPs, and communicated customer requirements to Product Management teams. I traveled to visit potential new clients, established new relationships, and helped negotiate and close sales. -
Major Account ManagerSecurus Technologies May 2010 - Feb 2014UsDrove new revenue through the sale of Securus products and services in all of the our Strategic Product Verticals: Corrections, Public Safety, Monitoring and Investigations. Grew account and territory revenue by understanding the customer’s need and pain points, recommending and proposing Securus solutions and guiding customers through a successful acquisition cycle. Managed my territory to ensure proper coverage for my accounts, maximizing revenue and margin in my selling campaigns. Raising brand and product awareness through face-to-face activity to establish and build customer relationships.Coordinated the involvement of company resources including: support, service, corporate sales and marketing resources, in order to meet account performance objectives and customers’ expectations. Met assigned targets for sales and strategic initiatives. Attended conferences and trade shows to develop relationships, represent our brand, understand our industry and identify new product requirements. Conducted Sales campaigns, developed proposals in response to government issues RFPs. Created and managed territory plans that delivered on all goals and objectives. -
Major Account ExecutiveXo Communications May 2009 - May 2010Herndon, Va, UsActively involved in the management, retention, and growth of current base of customers, as well as prospecting for and identifying new customers. Generated revenue by selling XO voice and data products as a business solution for enterprise customer. Prospected for, identified, and created relationships with new customers. Increased product penetration and revenue in the acquired base of customers. -
Senior Account ExecutiveQwest Communications Oct 2007 - Apr 2009Monroe, La, UsManagement, retention and growth of current base of customers, as well as prospecting for and identifying new customers. Generated revenue by selling Qwest voice and data products as a business solution for enterprise customer. Prospected for, identified, and created relationships with new customers. Increased product penetration and revenue in the acquired base of customers. -
Senior Account ManagerEschelon Telecom Apr 2003 - Oct 2007UsManagement, retention and growth of current base of customers, as well as prospecting for and identifying new customers. Generated revenue by selling Eschelon voice and data products as a business solution for enterprise customer. Prospected for, identified, and created relationships with new customers. Increased product penetration and revenue in the acquired base of customers. -
Financial AnalystCummins Rocky Mountain Apr 1999 - Apr 2003Columbus, Indiana, UsAnalyzed financial status by collecting, monitoring, and studying data. Recommended courses of action based on that data. Determined cost of operations by establishing standard costs and collecting operational data. Identified financial status by comparing and analyzing actual results with plans and forecasts.Guided the cost analysis process by establishing and enforcing policies and procedures, providing trends and forecasts, explaining processes and techniques, and recommending actions. Increased productivity by developing automated systems, and coordinating information requirements. Contributed to team effort by accomplishing related results as needed.
Rob Mouritsen Skills
Rob Mouritsen Education Details
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University Of UtahFinance -
Brigham Young UniversityMinor In Spanish
Frequently Asked Questions about Rob Mouritsen
What company does Rob Mouritsen work for?
Rob Mouritsen works for Icario
What is Rob Mouritsen's role at the current company?
Rob Mouritsen's current role is Director of Revenue Operations.
What is Rob Mouritsen's email address?
Rob Mouritsen's email address is rm****@****ock.com
What is Rob Mouritsen's direct phone number?
Rob Mouritsen's direct phone number is +180175*****
What schools did Rob Mouritsen attend?
Rob Mouritsen attended University Of Utah, Brigham Young University.
What are some of Rob Mouritsen's interests?
Rob Mouritsen has interest in Poverty Alleviation.
What skills is Rob Mouritsen known for?
Rob Mouritsen has skills like Solution Selling, Sales, Direct Sales, Managed Services, Management, Co Location, Mpls, Unified Communications, Strategic Partnerships, Cloud Computing, Telecommunications, Telephony.
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