Rob Macmillan Email & Phone Number

Northbrook, Il

• Lead and oversee the daily activities of the procurement, tracking, and accounting of IT hardware/software, maintenance and hosting across the enterprise. Vet requests for hardware/software that are received through IT request systems (HEAT, MyIT) and determine validity and accuracy of request. Research and negotiate with suppliers and vendors to obtain prices and specifications. Work directly with vendors to obtain hardware, software, and maintenance quotes. Prepare purchase requisitions and facilitate the expense approval process. Maintain hardware and software asset inventory. Track and manage enterprise IT capital and operating hardware/software and maintenance expenses to budget. Provide data and analysis of hardware/software purchasing trends and projections regarding equipment end of life/replacement requirements in support of annual budgeting process. Develop collaborative relationships with vendors, IT Finance, Vendor Management, Corporate Procurement and other internal personnel. Ensure alignment of IT expense spend forecasts for the PBM & Retail Segments. Develop and deliver accurate monthly reports regarding IT equipment and software expenditures. Identify opportunities for streamlining and process improvements as it pertains to the asset life cycle.

Northbrook, Il

Supervised staff of 6, including workload distribution, performance reviews, compensation management, and the entire employee lifecycle (hire, train, terminate). Oversaw the disposal of all unused and end of life equipment. This includes ensuring confidential data and licensed software are removed before updating equipment disposition and disposing of equipment. Assisted with technical support when needed.

Northbrook, Il

Responsible for support of 1600 total users/desktops, 400 of which were remote. Dell certified technician certified to troubleshoot and repair all Dell desktops, laptops, and servers. Provided primary support to all remote (laptop) users, including broadband, wireless, routers, print servers, multi-function printers, and external back up devices. Assembled and configured computer systems (includes installing and configuring mother boards, CPUs, RAM, hard drives, floppy drives, tape drives, CD-ROM drives, power supplies, sound and video cards, network cards, modems, etc.). Configured, installed and acted as primary support for Apple computers for the Marketing department. Installed and configured Operating Systems (DOS, Windows 3.11, Windows 95/98, Windows NT 4.0. Workstation, Mac OS 7-OS 10, Windows 2000, and Windows XP). Installed and configured numerous types of application software (MS Office, SalesLogix, MS Outlook, PDA software, Blackberry, Cisco VPN, AT&T and McLeod Dialers, etc.) Completed server patch management for Northbrook facility. Created process, user and technical documentation, including Quality Assurance checklist for laptop deployment to ensure consistency of builds. Provided guidance/mentoring to junior team members. Won 3 I.S. Excellence awards and was promoted within first 18 months of employment. Recognized by the Caremark Sales organization for outstanding service and support.

Lake Bluff, Il

Responsible for strategic development and management of video services business. Purchased, assembled and installed all computers and software, installed and maintained Local Area Network for small business. Interviewed, hired and managed staff. Delivered Client presentations, prepared marketing/advertising campaigns, set and managed budget, managed all accounting, payroll, and tax functions, negotiated and selected employee benefits provider, managed and reconciled Merchant Accounts. Distributor for personal computer hardware and software.

Kenosha, Wisconsin

Responsible for mechanical design and prototyping mechanical portion of quality control equipment for the photo finishing industry. Promoted to Manager of video services division, where responsibilities included selection, acquisition and installation of video and computer equipment, production scheduling, quality control and equipment maintenance. Assembled, installed and networked company’s first computers. Hired, trained and supervised video production staff. Promoted to Plant Manager and appointed to Board of Directors in 1986. Acquired video services division as sole proprietor in 1995.